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Jeep Grand Cherokee 1999–2004 problems by year and mileage

2nd generation (WJ)

Which year is yours? Tap it to see what breaks on it.

The 1999 Jeep Grand Cherokee

Close
Median failure report
82,000 mi
Complaints filed
1,707
Recalls naming this year
4

Most reported on the 1999

  1. Hydraulic brake circuit614 reports · median 37,000 mi
  2. Transmission and driveline396 reports · median 60,000 mi
  3. Visibility equipment165 reports · median 90,000 mi

Recall areas Fuel system, gasoline — fuel injection system · Seat belts — front · Seat belts
Check the VIN at NHTSA

The 2000 Jeep Grand Cherokee

Close
Median failure report
89,000 mi
Complaints filed
1,528
Recalls naming this year
6

Most reported on the 2000

  1. Hydraulic brake circuit429 reports · median 29,000 mi
  2. Engine and its cooling system193 reports · median 91,000 mi
  3. Seats192 reports · median 115,000 mi

Recall areas Engine and engine cooling — cooling system · Fuel system, gasoline — fuel injection system · Fuel system, gasoline — storage
Check the VIN at NHTSA

The 2001 Jeep Grand Cherokee

Close
Median failure report
70,000 mi
Complaints filed
953
Recalls naming this year
4

Most reported on the 2001

  1. Visibility equipment266 reports · median 73,000 mi
  2. Hydraulic brake circuit207 reports · median 24,000 mi
  3. Seats142 reports · median 100,000 mi

Recall areas Seats — front assembly · Fuel system, gasoline — fuel injection system · Steering — gear box (other than rack and pinion)
Check the VIN at NHTSA

The 2002 Jeep Grand Cherokee

Close
Median failure report
75,000 mi
Complaints filed
1,476
Recalls naming this year
10

Most reported on the 2002

  1. Airbag system486 reports · median 125,000 mi
  2. Visibility equipment323 reports · median 69,000 mi
  3. Hydraulic brake circuit153 reports · median 19,000 mi

Recall areas Air bags — frontal · Seats — front assembly · Engine and engine cooling — cooling system
Check the VIN at NHTSA

The 2003 Jeep Grand Cherokee

Close
Median failure report
71,000 mi
Complaints filed
762
Recalls naming this year
4

Most reported on the 2003

  1. Airbag system256 reports · median 112,000 mi
  2. Visibility equipment167 reports · median 60,000 mi
  3. Seats65 reports · median 98,000 mi

Recall areas Air bags — frontal · Seats — front assembly
Check the VIN at NHTSA

The 2004 Jeep Grand Cherokee

Close
Median failure report
62,000 mi
Complaints filed
1,295
Recalls naming this year
8

Most reported on the 2004

  1. Airbag system326 reports · median 120,000 mi
  2. Visibility equipment202 reports · median 51,000 mi
  3. Seats149 reports · median 85,000 mi

Recall areas Air bags — side/window · Air bags — frontal · Seats — front assembly
Check the VIN at NHTSA

Tiles: each year’s median failure mileage. Latest: the 2000; earliest: the 2004, and the 2000 is 4 years older (part of the gap is age).

The short answer

“Is the 1999–2004 Jeep Grand Cherokee reliable?”

Median of reported failures
75,000 mi
90% of reports came by
154,000 mi
Reports with mileage
4,209
Recalls
23

Most reported

  1. Hydraulic brake circuit20.8% of complaints · median 22,000 mi
  2. Airbag system16.2% of complaints · median 120,000 mi
  3. Visibility equipment16.2% of complaints · median 68,000 mi

When each system fails ↓

Documented problems

What each one is ↓

Owners filed 7,721 complaints with NHTSA about the 1999–2004 Jeep Grand Cherokee; the hydraulic brake circuit leads with 20.8% of them, and half of the 4,209 that record an odometer reading came by 75,000 miles — complaints, not a failure rate.

No single peak: the middle half runs 43,000 to 115,000 miles.

Before-you-buy checklist ↓At your mileage ↓Check this VIN — NHTSA ↗

How many miles does a 1999–2004 Jeep Grand Cherokee last?

On the 1999–2004 Jeep Grand Cherokee, half of the 4,209 complaints that record an odometer reading were filed by 75,000 miles and 90% by 154,000 miles (why that is not a lifespan).

488 reports came in past 150,000 miles and 107 past 200,000 — each one proof that a Grand Cherokee reached that mileage, not that it failed there.

Figure 1 · Jeep Grand Cherokee 1999–2004 · 4,209 reports with mileage

Mileage at failure

5,000-mile bins, 0 to 200,000 miles, linear scale; tallest bar 200 complaints

Mileage at failure, Jeep Grand Cherokee 1999–2004Histogram of 4,209 owner-reported failures by mileage, in 5,000-mile bins from 0 to 200,000. The tallest bin is 50,000 to 55,000 miles with 200 complaints, 4.8 percent of the total. No single peak: the middle half runs 43,000 to 115,000 miles. A further 107 complaints, 2.5 percent, were reported above 200,000 miles and are shown as a separate detached bar. Median mileage at failure is 75,000.
  • Rest of the range
  • Median
  • 200,000+ — 107 complaints (2.5%), plotted separately
10%
15,000
25%
43,000
Median
75,000
75%
115,000
90%
154,000
Show the numbers
Complaints by mileage bin
MileageComplaintsShare
0–5,0001082.6%
5,000–10,0001202.9%
10,000–15,0001674.0%
15,000–20,0001082.6%
20,000–25,000982.3%
25,000–30,000992.4%
30,000–35,0001192.8%
35,000–40,0001162.8%
40,000–45,0001553.7%
45,000–50,0001313.1%
50,000–55,0002004.8%
55,000–60,0001684.0%
60,000–65,0001914.5%
65,000–70,0001423.4%
70,000–75,0001623.8%
75,000–80,0001573.7%
80,000–85,0001543.7%
85,000–90,0001363.2%
90,000–95,0001403.3%
95,000–100,0001263.0%
100,000–105,0001694.0%
105,000–110,000842.0%
110,000–115,000972.3%
115,000–120,000771.8%
120,000–125,0001263.0%
125,000–130,000681.6%
130,000–135,000992.4%
135,000–140,000751.8%
140,000–145,000791.9%
145,000–150,000501.2%
150,000–155,000721.7%
155,000–160,000401.0%
160,000–165,000651.5%
165,000–170,000340.8%
170,000–175,000411.0%
175,000–180,000320.8%
180,000–185,000310.7%
185,000–190,000240.6%
190,000–195,000260.6%
195,000–200,000160.4%
200,000+1072.5%

Source: NHTSA Office of Defects Investigation, public domain.

How to read these figures

Common Grand Cherokee problems, and when they happen

Figure 2 · Jeep Grand Cherokee 1999–2004

When each system fails

Bar: middle half of reports · notch: median · proportional (log) scale (how to read it)

  1. Hydraulic brake circuit1,609 reportsmedian 22,000middle half 12,000–45,000
  2. Transmission and driveline814 reportsmedian 57,000middle half 30,000–86,000
  3. Visibility equipment1,249 reportsmedian 68,000middle half 50,000–90,000
  4. Engine and its cooling system623 reportsmedian 80,000middle half 52,000–100,000
  5. Electrical system542 reportsmedian 99,000middle half 55,000–136,000
  6. Seats740 reportsmedian 101,000middle half 74,000–135,000
  7. Airbag system1,249 reportsmedian 120,000middle half 86,000–155,000
  • Your odometer, once entered below

Ordered by median mileage, earliest first.

All systems in a table
Complaints by vehicle system
SystemComplaintsShareMedian25–75%
Hydraulic brake circuit1,60920.8%22,00012,000–45,000
Airbag system1,24916.2%120,00086,000–155,000
Visibility equipment1,24916.2%68,00050,000–90,000
Transmission and driveline81410.5%57,00030,000–86,000
Seats7409.6%101,00074,000–135,000
Engine and its cooling system6238.1%80,00052,000–100,000
Electrical system5427.0%99,00055,000–136,000
Throttle and speed control2893.7%60,00034,000–113,000
Steering2833.7%74,00043,000–130,000
Exterior lighting2102.7%90,00056,000–125,000

Known problems with the 1999–2004 Grand Cherokee

Engine (4.7L V8) 1999–2004

Head gasket failure and cracked cylinder heads following overheating; the 4.7L PowerTech has narrow coolant passages and is intolerant of low coolant. Sludge accumulation with extended oil-change intervals damages the rocker/valvetrain.

Body Electrical 1999–2004

Window regulator and door-lock actuator failures; HVAC blend-door actuator failures causing stuck-temperature complaints.

Transmission 1999–2004

45RFE/545RFE solenoid pack and torque-converter complaints producing harsh or delayed engagement.

Before you buy a 1999–2004 Grand Cherokee: the 3-minute check

Generated from 4,209 mileage-tagged complaints, 23 recall campaigns, 3 documented problem areas.

  1. Run the VIN at nhtsa.gov/recalls. 23 campaigns cover this generation.
  2. Check engine (4.7L V8) on 1999–2004 cars. What each looks like: Known problems.
  3. Check body electrical on 1999–2004 cars.
  4. Check transmission on 1999–2004 cars.
  5. End with a pre-purchase inspection of this car.

Grand Cherokee problems by mileage: where your car sits

Type your odometer, or read the table.

earlier past most reports · in window inside the middle half · later before most · reports, not your odds (how to read)

Where each system’s reports sit against common odometer readings
SystemMiddle half of reports, miAt 60k mi38% belowAt 90k mi60% belowAt 120k mi77% belowAt 150k mi88% belowAt 200k mi97% below
Hydraulic brake circuit12,000–45,000earlierearlierearlierearlierearlier
Airbag system86,000–155,000laterin windowin windowin windowearlier
Visibility equipment50,000–90,000in windowearlierearlierearlierearlier
Transmission and driveline30,000–86,000in windowearlierearlierearlierearlier
Seats74,000–135,000laterin windowin windowearlierearlier
Engine and its cooling system52,000–100,000in windowin windowearlierearlierearlier
Electrical system55,000–136,000in windowin windowin windowearlierearlier

Figure 3 · Jeep Grand Cherokee 1999–2004 · 4,209 reports with mileage

Share of reports below each mileage

Steps at bin edges (how to read it)

Cumulative share of reports by mileage, Jeep Grand Cherokee 1999–2004Of 4,209 reports that record mileage, the share filed below each odometer reading, rising in steps at each 5,000-mile bin edge. 38 percent below 60,000 miles. 60 percent below 90,000 miles. 77 percent below 120,000 miles. 88 percent below 150,000 miles. 97 percent below 200,000 miles. Median 75,000 miles.
  • 60,000 mi — 38% of reports below
  • 90,000 mi — 60% of reports below
  • 120,000 mi — 77% of reports below
  • 150,000 mi — 88% of reports below
  • 200,000 mi — 97% of reports below
  • Median (the 50% line)
  • Your odometer, once entered

Linear axis, same as Figure 1.

1999–2004 Jeep Grand Cherokee recalls (23)

NHTSA records 23 recall campaigns covering vehicles in this generation (what a recall is).

The campaigns cluster around the airbag system (5), the fuel system (4), the steering (3) (why one area can repeat).

Summaries below shorten NHTSA’s own wording.

  1. Oct 2015 · 2004 · Air BagsInadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.

    The defect. Chrysler (FCA US LLC) is recalling certain model year 2003 Jeep Liberty vehicles manufactured March 29, 2003, to July 3, 2003, and 2004 Jeep Grand Cherokee vehicles manufactured May 27, 2003, to May 20, 2004. Due to electrical noise beyond the tolerance of…

    What can happen. Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.

    The free fix. Chrysler will notify owners, and dealers will replace the air bag electronic control module and the side impact sensors, as necessary, free of charge. The recall began on May 5, 2016. Owners may…

    NHTSA campaign 15V-673 (2015-10-19).

  2. Jan 2015 · 2002–2004 · Air BagsInadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.

    The defect. Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles…

    What can happen. Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.

    The free fix. Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under…

    NHTSA campaign 15V-046 (2015-01-28).

  3. Nov 2012 · 2002–2004 · Air BagsInadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.

    The defect. Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air…

    What can happen. Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.

    The free fix. Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013.…

    NHTSA campaign 12V-527 (2012-11-08).

  4. Apr 2009 · 2001–2004 · SeatsOverheating could potentially cause a fire or injury.

    The defect. Chrysler is recalling 103,409 my 2001-2004 Jeep Grand Cherokee vehicles with heated seats and with Chrysler recall no. 06V-197 completed (03-04 my) or seat heater elements service replacement (01-02 my). The front seat electric heater elements could overheat.

    What can happen. Overheating could potentially cause a fire or injury.

    The free fix. Dealers will replace the front seat heater elements free of charge. The recall began on november 23, 2009. Owners may contact Chrysler at 1-800-853-1403.

    NHTSA campaign 09V-117 (2009-04-09).

  5. Jun 2006 · 2000, 2002 · Engine and Engine CoolingIf this occurs while the hood is open, a person in the vicinity of the engine could be struck by the blade…

    The defect. On certain sport utility vehicles, the plastic blades of the electric motor driven cooling fan may separate and penetrate the shroud.

    What can happen. If this occurs while the hood is open, a person in the vicinity of the engine could be struck by the blade and injured.

    The free fix. Dealers will replace the electric cooling fan modules free of charge. The recall began on september 4, 2006. Owners may contact daimlerchrysler at 1-800-853-1403.

    NHTSA campaign 06V-199 (2006-06-08).

  6. Jun 2006 · 2003–2004 · SeatsOverheating could potentially cause a fire.

    The defect. On certain sport utility vehicles equipped with heated seats, the front passenger seat electric heater element could overheat.

    What can happen. Overheating could potentially cause a fire.

    The free fix. Dealers will replace the heated seat elements. The recall began on july 24, 2006. Owners may contact daimlerchrysler at 1-800-853-1403.

    NHTSA campaign 06V-197 (2006-06-07).

  7. Mar 2004 · 2004 · Electrical SystemIn the presence of moisture, this could result in sensor malfunction, which could cause the engine to stall…

    The defect. On certain sport utility vehicles equipped with 4.0L engines, the crankshaft position sensor wiring insulation may crack and expose the wire.

    What can happen. In the presence of moisture, this could result in sensor malfunction, which could cause the engine to stall, increasing the risk of a crash.

    The free fix. Dealers will replace the crankshaft position sensor. Owner notification began on march 29, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.

    NHTSA campaign 04V-112 (2004-03-04).

  8. Feb 2004 · 2004 · EquipmentThe vehicle owner would not be aware of the tire, wheel, and inflation pressure information for their vehicle.

    The defect. On certain sport utility vehicles, due to a recent software programming error, the tire, wheel, and inflation pressure information was inadvertently omitted from the vehicle certification label.

    What can happen. The vehicle owner would not be aware of the tire, wheel, and inflation pressure information for their vehicle.

    The free fix. Owners will be provided with a corrected tire certification label. Owner notification began on march 1, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.

    NHTSA campaign 04V-048 (2004-02-03).

  9. Mar 2003 · 2004 · SteeringA dislodged clip may cause increased steering effort, increasing the risk of a crash.

    The defect. On certain sport utility vehicles, the power steering gear may contain an improperly formed spacer clip, which could dislodge within the steering gear.

    What can happen. A dislodged clip may cause increased steering effort, increasing the risk of a crash.

    The free fix. Dealers will replace the steering gear assemblies. Owner notification began on march 12, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive…

    NHTSA campaign 03V-079 (2003-03-10).

  10. Apr 2002 · 1999–2002 · Fuel System, GasolineThis could result in a vehicle fire.

    The defect. On certain sport utility vehicles equipped with a 4.0L engine only, the design of the intake and exhaust manifolds could allow debris to accumulate at the #3 cylinder location.

    What can happen. This could result in a vehicle fire.

    The free fix. Dealers will install a manifold shield to modify the air flow characteristics and to prevent the accumulation of debris in the area of the #3 cylinder. Owner notification began may 13, 2002. Owners…

    NHTSA campaign 02V-104 (2002-04-08).

  11. Mar 2002 · 2002 · Air BagsThis could cause improper air bag deployment in certain crash conditions.

    The defect. On certain sport utility vehicles, the passenger air bag wiring harness was improperly manufactured.

    What can happen. This could cause improper air bag deployment in certain crash conditions.

    The free fix. Dealers will add a wiring jumper to the existing circuitry to correct this condition. Owner notification began april 29, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon…

    NHTSA campaign 02V-099 (2002-03-26).

  12. Jan 2002 · 2002 · Fuel System, GasolineFuel leakage in the presence of an ignition source can result in a fire.

    The defect. Certain sport utility vehicles equipped with a fuel tank brush guard fail to comply with the requirements of fmvss no. 301, "Fuel system integrity." The onboard refueling vapor recovery (orvr) control valve can become detached during a crash, allowing fuel…

    What can happen. Fuel leakage in the presence of an ignition source can result in a fire.

    The free fix. Dealers will either replace the fuel tank brush guard with a skid plate or reinforce the existing fuel tank brush guard with a reinforcement bracket. Owner notification will begin march 4, 2002.…

    NHTSA campaign 02V-032 (2002-01-31).

  13. Dec 2001 · 2002 · Fuel System, GasolineFuel leakage in the presence of an ignition source could result in a fire.

    The defect. Vehicle description: sport utility vehicles. The fuel inlet check valve could stick in the partially open position. This condition could cause fuel to spill out of the filler tube during refueling.

    What can happen. Fuel leakage in the presence of an ignition source could result in a fire.

    The free fix. Dealers will inspect the fuel inlet check valve. Vehicles found to have a sticking fuel inlet check valve will have the fuel tank assembly replaced. Owner notification began december 24, 2001. Owners…

    NHTSA campaign 01V-374 (2001-12-05).

  14. Nov 2001 · 2002 · Engine and Engine CoolingFuel leakage in the presence of an ignition source could result in a fire.

    The defect. Vehicle description: sport utility vehicles. The onboard vapor recovery system vent hose may have been misrouted. This could allow water to enter the canister which can cause fuel to spill out of the filler tube when refueling the tank.

    What can happen. Fuel leakage in the presence of an ignition source could result in a fire.

    The free fix. Dealers will inspect (and reposition as necessary) the vent hose. If the vent hose is found in the bent down position, and the vehicle has been driven more than 20 miles, the canister assembly will…

    NHTSA campaign 01V-348 (2001-11-13).

  15. Sep 2001 · 2002 · Electrical SystemDriving the vehicle with an inoperative cluster could cause a distraction, increasing the risk of a crash.

    The defect. Vehicle description: certain sport utility vehicles are being recalled for a software error in the instrument cluster microprocessor. Under certain conditions, the cluster, with the majority of its gauges, illumination, and warning lamps, could become…

    What can happen. Driving the vehicle with an inoperative cluster could cause a distraction, increasing the risk of a crash.

    The free fix. Dealers will re-flash the cluster software to correct the condition. Owner notification began october 8, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date…

    NHTSA campaign 01V-288 (2001-09-10).

  16. Apr 2001 · 1999 · Seat BeltsIf the retractor does not work properly, it will not adequately protect occupants in the event of a crash.

    The defect. Vehicle description: certain van, wagon, pickup trucks, passenger and sport utility vehicles, fail to comply with requirements of fmvss no. 209, "Seat belt assemblies." The front seat belt retractor may not comply with the requirements of the standard.

    What can happen. If the retractor does not work properly, it will not adequately protect occupants in the event of a crash.

    The free fix. Dealers will replace the seat belt retractor. Owner notification began august 20, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the…

    NHTSA campaign 01V-119 (2001-04-11).

  17. Jan 2001 · 2001 · SteeringThis could reduce steering control, increasing the risk of a crash.

    The defect. Vehicle description: sport utility vehicles. An internal nut in the steering gear assembly could loosen and cause the steering gear to lock up.

    What can happen. This could reduce steering control, increasing the risk of a crash.

    The free fix. Dealers will replace the steering gear assembly. Owner notification began december 27, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive…

    NHTSA campaign 01V-007 (2001-01-05).

  18. Nov 2000 · 2001 · Child SeatIn the event of a crash, the child seat may not be properly attached increasing the risk of injury to the…

    The defect. Vehicle description: certain passenger vehicles, pickup trucks and sport utility vehicles fail to comply with the requirements of fmvss no. 225, "Child restraint anchorage systems." Some of the owner's manuals for these vehicles are missing instructions that…

    What can happen. In the event of a crash, the child seat may not be properly attached increasing the risk of injury to the child.

    The free fix. Owners will be provided with an addendum to the owner's manuals.

    NHTSA campaign 00V-366 (2000-11-09).

  19. Jul 2000 · 2000 · Fuel System, GasolineSeparation of the vent tube weld could result in a fuel leak.

    The defect. Vehicle description: sport utility vehicles. Some of these vehicles may have been built with fuel tanks with suspect vent tube welds.

    What can happen. Separation of the vent tube weld could result in a fuel leak. Fuel leakage in the presence of an ignition source could result in a fire.

    The free fix. Dealers will replace any fuel tanks built in the suspect time period. The vehicle will be inspected and if the bar code on the fuel tank indicates that the tank was built during the suspect period…

    NHTSA campaign 00V-195 (2000-07-17).

  20. Feb 2000 · 1999–2000 · Seat BeltsThe affected mounting bolts may not withstand sufficient force to function properly in certain impact…

    The defect. Vehicle description: passenger vehicles. The seat belt shoulder height adjustable turning loop (atl) top mounting bolt was inadequately manufactured.

    What can happen. The affected mounting bolts may not withstand sufficient force to function properly in certain impact situations, increasing the risk of injury to a belted occupant.

    The free fix. Dealers will replace the shoulder belt height adjuster mounting bolts.

    NHTSA campaign 00V-034 (2000-02-04).

  21. Dec 1999 · 2000 · Air BagsThis condition could increase the risk of a passenger occupant injury under certain accident conditions.

    The defect. Vehicle description: passenger and sport utility vehicles. The passenger air bag inflator assembly contains an incorrect inflator charge amount.

    What can happen. This condition could increase the risk of a passenger occupant injury under certain accident conditions.

    The free fix. Dealers will replace the air bag module with a correct module.

    NHTSA campaign 99V-343 (1999-12-02).

  22. Nov 1999 · 2000 · SteeringThis could result in sticking, binding, or seizing of the steering gear.

    The defect. Vehicle description: sport utility vehicles. Some steering gear units were assembled with internal end-of-travel-stops that missed the heat treat process, resulting in soft internal travel stops.

    What can happen. This could result in sticking, binding, or seizing of the steering gear.

    The free fix. Dealers will replace the steering gear on involved vehicles.

    NHTSA campaign 99V-312 (1999-11-04).

  23. Nov 1998 · 1999 · Seat BeltsIn the event of a crash, the occupant may not be properly restrained, increasing the risk of personal injury.

    The defect. Vehicle description: passenger vehicles. The rear outboard seat belt retractor spring can disengage from the rewind mechanism, disabling the retractor function, and preventing the belt from fitting snugly around the occupant.

    What can happen. In the event of a crash, the occupant may not be properly restrained, increasing the risk of personal injury.

    The free fix. Dealers will replace these retractors.

    NHTSA campaign 98V-276 (1998-11-04).

Crashes, fires and injuries owners reported

Out of 7,721 complaints against this generation, owners also reported:

Crashes
555 (7.2%)
Fires
111
Injury reports
356
Fatality reports
10

Self-reported and overlapping (how to read these).

Grand Cherokee problems by model year

The 1999 drew the most complaints of this generation, 1,707, most of them about the hydraulic brake circuit, and the 2003 the fewest, 762. A typical year drew about 1,386.

Complaints by model year
YearComplaintsWith mileageMedian milesMost reportedRecalls
19991,70757382,000Hydraulic brake circuit (614)4
20001,52879089,000Hydraulic brake circuit (429)6
200195360670,000Visibility equipment (266)4
20021,47690775,000Airbag system (486)10
200376248871,000Airbag system (256)4
20041,29584562,000Airbag system (326)8

What Grand Cherokee owners reported

The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 15V046000 (Air Bags). The vehicle was taken to the dealer, where repairs were performed on the air bag control module and side impact sensor. However, after the repair was completed, the air bag warning light…

2003 · 379,000 miles · Airbag system

The contact owns a 2004 Jeep Grand Cherokee. The contact stated that while depressing the brake pedal, there was an abnormal clicking sound coming from the brakes. The contact stated that the vehicle was not braking normally, and braking distance was extended while coming to a stop. The contact stated that the ABS…

2004 · 260,000 miles · Hydraulic brake circuit

The contact owns a 2003 Jeep Grand Cherokee. The contact stated that while her husband was driving approximately 40-45 MPH, the driver's side and passenger's side curtain air bags deployed without impact. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of…

2003 · 212,000 miles · Airbag system

The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 15V046000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer however, the failure…

2002 · 138,000 miles · Airbag system

Built from 4,209 NHTSA complaints with mileage · snapshot 2026-10-20 · open data · how it is built

Other Grand Cherokee generations

Other midsize SUVs from the same years