Jeep Grand Cherokee 2021–2025 problems by year and mileage
5th generation (WL)
NHTSA data through 18 October 20262,011 complaints, 276 with mileageMethod
A DO NOT DRIVE recall covers part of this generation — check the VIN before driving it home.
Which year is yours? Tap it to see what breaks on it.
The 2021 Jeep Grand Cherokee
Close- Median failure report
- 24,000 mi
- Complaints filed
- 500
- Recalls naming this year
- 16
Most reported on the 2021
- Electrical system143 reports
- Steering120 reports
- Transmission and driveline73 reports
Recall areas Suspension — rear · Equipment — electrical · Air bags — side/window
Check the VIN at NHTSA
The 2022 Jeep Grand Cherokee
Close- Median failure report
- 24,000 mi
- Complaints filed
- 488
- Recalls naming this year
- 24
Most reported on the 2022
- Electrical system205 reports
- Forward collision avoidance109 reports
- Engine75 reports
Recall areas Suspension — rear · Power train — automatic transmission · Air bags — air bag/restraint control module
Check the VIN at NHTSA
The 2023 Jeep Grand Cherokee
Close- Median failure report
- 27,000 mi
- Complaints filed
- 592
- Recalls naming this year
- 23
Most reported on the 2023
- Electrical system249 reports · median 17,000 mi
- Engine114 reports
- Suspension112 reports
Recall areas Suspension — rear · Power train — automatic transmission · Air bags — air bag/restraint control module
Check the VIN at NHTSA
The 2024 Jeep Grand Cherokee
Close- Median failure report
- 12,000 mi
- Complaints filed
- 313
- Recalls naming this year
- 18
Most reported on the 2024
- Electrical system145 reports
- Engine126 reports
- Fuel and propulsion system44 reports
Recall areas Tires — pressure monitoring and regulating systems · Power train — automatic transmission · Air bags — air bag/restraint control module
Check the VIN at NHTSA
The 2025 Jeep Grand Cherokee
Close- Median failure report
- too few reports to time
- Complaints filed
- 118
- Recalls naming this year
- 5
Most reported on the 2025
- Electrical system46 reports
- Problems owners could not categorise32 reports
- Engine30 reports
Recall areas Tires — pressure monitoring and regulating systems · Air bags — air bag/restraint control module · Engine
Check the VIN at NHTSA
Tiles: each year’s median failure mileage. Latest: the 2023; earliest: the 2024, and the 2023 is 1 year older (part of the gap is age). 1 of these years carries fewer than 30 reports with an odometer reading and shows no median at all, rather than one computed from a handful.
The short answer
“Is the 2021–2025 Jeep Grand Cherokee reliable?”
- Median of reported failures
- 19,000 mi
- 90% of reports came by
- 70,000 mi
- Reports with mileage
- 276
- Recalls
- 42
At least 40% of this generation’s complaints came after 2020, so its median likely runs low (why).
Most reported
- Electrical system39.2% of complaints · median 16,000 mi
- Engine20.6% of complaints · median 19,000 mi
- Problems owners could not categorise14.4% of complaints
Documented problems
- Plug-in Hybrid System (4xe)2022–2024
- Infotainment / Electrical2021–2024
Owners filed 2,011 complaints with NHTSA about the 2021–2025 Jeep Grand Cherokee; the electrical system leads with 39.2% of them, and half of the 276 that record an odometer reading came by 19,000 miles — complaints, not a failure rate.
37% of complaints that record mileage fall within the first 12,000 miles, against 2.0 reports per 1,000 miles between 20,000 and 80,000. On a generation this new that is expected: few examples have been driven further yet, so the timing says little about design or wear so far.
Note: in 2021, 2022, both this generation and the previous one were sold at the same time, and NHTSA complaints are not separated by body.
Before-you-buy checklist ↓At your mileage ↓Check this VIN — NHTSA ↗
How many miles does a 2021–2025 Jeep Grand Cherokee last?
The newest model years (2024–2025) are too young to have reached high mileage; most reports with an odometer reading come from the earlier years of the generation.
On the 2021–2025 Jeep Grand Cherokee, half of the 276 complaints that record an odometer reading were filed by 19,000 miles and 90% by 70,000 miles (why that is not a lifespan).
1 report came in past 150,000 miles — each one proof that a Grand Cherokee reached that mileage, not that it failed there.
Figure 1 · Jeep Grand Cherokee 2021–2025 · 276 reports with mileage
Mileage at failure
20,000-mile bins, 0 to 200,000 miles, linear scale; tallest bar 141 complaints
- First 12,000 miles — 37% of all failures
- Rest of the range
- Median
- 10%
- 700
- 25%
- 6,000
- Median
- 19,000
- 75%
- 42,000
- 90%
- 70,000
Show the numbers
| Mileage | Complaints | Share |
|---|---|---|
| 0–20,000 | 141 | 51.1% |
| 20,000–40,000 | 56 | 20.3% |
| 40,000–60,000 | 38 | 13.8% |
| 60,000–80,000 | 27 | 9.8% |
| 80,000–100,000 | 8 | 2.9% |
| 100,000–120,000 | 3 | 1.1% |
| 120,000–140,000 | 2 | 0.7% |
| 140,000–160,000 | 1 | 0.4% |
Source: NHTSA Office of Defects Investigation, public domain.
Common Grand Cherokee problems, and when they happen
Figure 2 · Jeep Grand Cherokee 2021–2025
When each system fails
Bar: middle half of reports · notch: median · proportional (log) scale (how to read it)
- Forward collision avoidance275 reportsmedian 5,500middle half 700–17,000
- Throttle and speed control94 reportsmedian 15,000middle half 11,000–53,000
- Electrical system788 reportsmedian 16,000middle half 4,500–35,000
- Transmission and driveline255 reportsmedian 16,000middle half 8,000–42,000
- Engine414 reportsmedian 19,000middle half 8,000–36,000
- Steering255 reportsmedian 23,000middle half 6,000–41,000
- Suspension209 reportsmedian 40,000middle half 18,000–62,000
- Your odometer, once entered below
Ordered by median mileage, earliest first.
All systems in a table
| System | Complaints | Share | Median | 25–75% |
|---|---|---|---|---|
| Electrical system | 788 | 39.2% | 16,000 | 4,500–35,000 |
| Engine | 414 | 20.6% | 19,000 | 8,000–36,000 |
| Problems owners could not categorise | 290 | 14.4% | — | — |
| Forward collision avoidance | 275 | 13.7% | 5,500 | 700–17,000 |
| Transmission and driveline | 255 | 12.7% | 16,000 | 8,000–42,000 |
| Steering | 255 | 12.7% | 23,000 | 6,000–41,000 |
| Fuel and propulsion system | 220 | 10.9% | — | — |
| Suspension | 209 | 10.4% | 40,000 | 18,000–62,000 |
| Brakes | 135 | 6.7% | — | — |
| Lane departure | 96 | 4.8% | — | — |
Known problems with the 2021–2025 Grand Cherokee
Plug-in Hybrid System (4xe) 2022–2024
High-voltage battery pack defects prompted fire-risk recalls with a do-not-charge / park-outside advisory on 4xe models shared with the Wrangler 4xe.
Infotainment / Electrical 2021–2024
Uconnect 5 software faults producing blank screens, rearview-camera image loss and instrument-cluster dropouts; multiple software recalls.
Before you buy a 2021–2025 Grand Cherokee: the 3-minute check
Generated from 276 mileage-tagged complaints, 42 recall campaigns, 2 documented problem areas.
- Run the VIN at nhtsa.gov/recalls. 42 campaigns cover this generation.
- Ask for forward collision avoidance repair records. Reports on this area come at a median of 5,500 miles — a newer example may not have reached that mileage yet, so ask what was repaired under warranty and what the warranty still covers.
- Check plug-in hybrid system (4xe) on 2022–2024 cars. What each looks like: Known problems.
- Check infotainment / electrical on 2021–2024 cars.
- Years differ here: from 118 to 592 complaints a year — compare them by model year.
- End with a pre-purchase inspection of this car.
Grand Cherokee problems by mileage: where your car sits
Type your odometer, or read the table.
| System | Middle half of reports, mi | At 60k mi85% below | At 90k mi96% below | At 120k mi99% below | At 150k mi100% below | At 200k mi100% below |
|---|---|---|---|---|---|---|
| Electrical system | 4,500–35,000 | earlier | earlier | earlier | earlier | earlier |
| Engine | 8,000–36,000 | earlier | earlier | earlier | earlier | earlier |
| Forward collision avoidance | 700–17,000 | earlier | earlier | earlier | earlier | earlier |
| Transmission and driveline | 8,000–42,000 | earlier | earlier | earlier | earlier | earlier |
| Steering | 6,000–41,000 | earlier | earlier | earlier | earlier | earlier |
| Suspension | 18,000–62,000 | in window | earlier | earlier | earlier | earlier |
| Throttle and speed control | 11,000–53,000 | earlier | earlier | earlier | earlier | earlier |
Figure 3 · Jeep Grand Cherokee 2021–2025 · 276 reports with mileage
Share of reports below each mileage
Steps at bin edges (how to read it)
- 60,000 mi — 85% of reports below
- 120,000 mi — 99% of reports below
- 200,000 mi — 100% of reports below
- Median (the 50% line)
- Your odometer, once entered
Linear axis, same as Figure 1.
2021–2025 Jeep Grand Cherokee recalls (42)
NHTSA records 42 recall campaigns covering vehicles in this generation (what a recall is).
1 of these carry a severe advisory — do not drive or park outside; check those first by VIN.
The campaigns cluster around the reversing camera and sensors (6), the exterior lighting (6), the airbag system (5) (why one area can repeat).
Sep 2026 · 2021–2023 · SuspensionRear coil springs that detach from the vehicle while driving increase the risk of a crash.
The defect. Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
What can happen. Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
The free fix. Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 29, 2026. Additional letters will…
Sep 2026 · 2024–2025 · TiresA TPMS warning light that fails to notify the driver of low tire pressure increases the risk of a crash.
The defect. Chrysler (FCA US LLC) is recalling certain 2024-2025 Jeep Wagoneer, 2024-2026 Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Grand Cherokee 4XE, Jeep Grand Wagoneer, 2025 Jeep Wagoneer L, 2025-2026 Jeep Grand Wagoneer L, and 2026 Jeep Cherokee vehicles. Due…
What can happen. A TPMS warning light that fails to notify the driver of low tire pressure increases the risk of a crash.
The free fix. Dealers will update the radio frequency hub software, free of charge. Owner notification letters were mailed beginning September 17, 2026. Owners may contact FCA US, LLC customer service at…
Jun 2026 · 2022–2024 · Power TrainA missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing…
The defect. Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these…
What can happen. A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.
The free fix. Dealers will update the shifter module software, free of charge. Owner notification letters were mailed August 20, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's…
May 2026 · 2022–2025 · Air BagsDelayed air bag deployment during a crash increases the risk of injury.
The defect. Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such…
What can happen. Delayed air bag deployment during a crash increases the risk of injury.
The free fix. Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer…
Jan 2026 · 2021–2023 · SuspensionRear coil springs that detach from the vehicle while driving increase the risk of a crash.
The defect. Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
What can happen. Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
The free fix. Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026.…
Nov 2025 · 2023–2025 · EngineA loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.
The defect. Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an…
What can happen. A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.
The free fix. Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once…
Oct 2025 · 2022–2025 · Electrical System park outsideA vehicle fire can increase the risk of injury.
The defect. Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
What can happen. A vehicle fire can increase the risk of injury.
The free fix. Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high…
Sep 2025 · 2022–2025 · Electrical SystemA loss of drive power increases the risk of a crash.
The defect. Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.
What can happen. A loss of drive power increases the risk of a crash.
The free fix. Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403.…
Jul 2025 · 2023–2024 · SeatsHead restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
The defect. Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal…
What can happen. Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
The free fix. Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer…
Jun 2025 · 2023 · VisibilityAn inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing…
The defect. Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the…
What can happen. An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
The free fix. Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Chrysler customer service at 1-800-853-1403.…
Feb 2025 · 2021–2022 · EquipmentA rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.
The defect. Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such…
What can happen. A rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.
The free fix. Dealers replaced the DCSD, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed February 27, 2025. Owners may contact Chrysler customer service at…
Dec 2024 · 2024 · Back Over PreventionA rearview camera image that does not display decreases the driver's visibility, increasing the risk of a…
The defect. Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles. Incorrect software in the rearview camera module may cause the rearview camera image not to display. As such, these vehicles fail to…
What can happen. A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
The free fix. Dealers will update the rearview camera module software, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's…
Dec 2024 · 2024 · StructureAn improper air bag deployment can increase the risk of injury.
The defect. Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. The radiator crossmember bolts may not be properly secured, which can lead to improper air bag deployments and a fuel leak during a crash. As such, these…
What can happen. An improper air bag deployment can increase the risk of injury. A fuel leak can increase the risk of a fire.
The free fix. Dealers will inspect and secure the crossmember bolts as necessary, free of charge. Owner notification letters were mailed January 9, 2025. Owners may contact FCA customer service at 1-800-853-1403.…
Nov 2024 · 2021–2024 · Air BagsAn air bag that does not deploy during a crash increases the risk of injury.
The defect. Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles…
What can happen. An air bag that does not deploy during a crash increases the risk of injury.
The free fix. Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at…
Nov 2024 · 2024 · Electrical SystemDriving without knowing the vehicle's actual speed increases the risk of a crash.
The defect. Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. A software error in the instrument panel cluster may cause the speedometer to display the incorrect vehicle speed. As such, these vehicles fail to comply with…
What can happen. Driving without knowing the vehicle's actual speed increases the risk of a crash.
The free fix. Dealers will inspect and update the instrument panel cluster software as necessary, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact FCA customer service at…
Sep 2024 · 2022–2024 · Electrical SystemA vehicle fire while parked or driving can increase the risk of injury.
The defect. Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
What can happen. A vehicle fire while parked or driving can increase the risk of injury.
The free fix. This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from…
Aug 2024 · 2024 · Child SeatA child that is not properly restrained during a crash can have an increased risk of injury.
The defect. Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee L vehicles. The child seat tether welds on the second-row seat back frame may be insufficient, which can reduce the seat's ability to properly restrain a child during a crash. As such, these…
What can happen. A child that is not properly restrained during a crash can have an increased risk of injury.
The free fix. Dealers will reinforce the child seat tether welds on the seat back frame, free of charge. Owner notification letters were mailed October 3, 2024. Owners may contact FCA customer service at…
Jun 2024 · 2021–2023 · Back Over PreventionA rearview camera image that does not display decreases the driver's visibility, increasing the risk of a…
The defect. Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 RAM 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and RAM Promaster vehicles.…
What can happen. A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
The free fix. Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC…
Jun 2024 · 2023 · Seat BeltsAn improperly secured seat belt buckle may not properly restrain occupants during a crash, increasing the…
The defect. Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee vehicles. A bolt for the second-row seat belt buckle may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard…
What can happen. An improperly secured seat belt buckle may not properly restrain occupants during a crash, increasing the risk of injury.
The free fix. Dealers will inspect and tighten the second-row seat buckle bolt as necessary, free of charge. Owner notification letters were mailed July 9, 2024. Owners may contact FCA US, LLC customer service at…
May 2024 · 2024 · Air BagsFront air bags that do not deploy as intended can increase the risk of injury in a crash.
The defect. Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. The front bumper may be missing energy absorbing foam, which can cause the front air bags not to deploy as intended. As such, these vehicles fail to comply with the requirements of…
What can happen. Front air bags that do not deploy as intended can increase the risk of injury in a crash.
The free fix. Dealers will inspect the vehicles and install the foam as necessary, free of charge. Owner notification letters were mailed May 30, 2024. Owners may contact FCA US, LLC customer service at…
Apr 2024 · 2023 · Back Over PreventionA rearview camera image that does not display decreases the driver's visibility, increasing the risk of…
The defect. Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Grand Cherokee L vehicles. Improperly fastened screen module connections may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the…
What can happen. A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
The free fix. Dealers will secure the display screen module connections, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for…
Apr 2024 · 2022–2024 · Back Over PreventionA rearview camera image that does not display decreases the driver's visibility, increasing the risk of…
The defect. Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with…
What can happen. A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
The free fix. Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for…
Mar 2024 · 2023 · Air BagsAn air bag that does not deploy in a crash can increase the risk of injury.
The defect. Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 RAM 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, RAM 3500, RAM 3500 cab chassis, RAM 2500, RAM 4500 cab chassis, RAM 5500 cab chassis, 2023 Jeep Gladiator, Jeep…
What can happen. An air bag that does not deploy in a crash can increase the risk of injury.
The free fix. Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact…
Feb 2024 · 2021–2023 · SuspensionA loss of vehicle control increases the risk of a crash.
The defect. Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle…
What can happen. A loss of vehicle control increases the risk of a crash.
The free fix. Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's…
Feb 2024 · 2024 · SteeringA loss of vehicle control increases the risk of a crash.
The defect. Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. An improperly machined steering knuckle may separate between the ball joint and knuckle, causing the wheel to fall outward and resulting in a loss of control.
What can happen. A loss of vehicle control increases the risk of a crash.
The free fix. Dealers will replace the steering knuckle, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for…
Feb 2024 · 2023–2024 · Exterior LightingHigh beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.
The defect. Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles…
What can happen. High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.
The free fix. Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403.…
Feb 2024 · 2022–2024 · VisibilityAn inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing…
The defect. Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to…
What can happen. An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
The free fix. Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for…
Aug 2023 · 2021–2023 · Back Over PreventionA rearview image that does not display while in reverse decreases the driver's visibility of the rear view…
The defect. Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from…
What can happen. A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
The free fix. Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at…
Jun 2023 · 2021–2023 · SuspensionRear coil springs that detach from the vehicle while driving increases the risk of a crash.
The defect. Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.
What can happen. Rear coil springs that detach from the vehicle while driving increases the risk of a crash.
The free fix. Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at…
Jun 2023 · 2022 · EngineAn engine shut down can result in an unexpected loss of drive power, increasing the risk of a crash.
The defect. Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee vehicles equipped with 2.0L PHEV engines. The engine may shut down due to a loss of communication between the transmission control module and the hybrid control processor.
What can happen. An engine shut down can result in an unexpected loss of drive power, increasing the risk of a crash.
The free fix. Dealers will update the vehicle control software, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US…
May 2023 · 2021–2023 · SteeringA loss of steering control increases the risk of a crash.
The defect. Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.
What can happen. A loss of steering control increases the risk of a crash.
The free fix. Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer…
May 2023 · 2022–2023 · EquipmentWithout a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of…
The defect. Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee L and Grand Cherokee vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety…
What can happen. Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
The free fix. FCA US, LLC will mail owners the warning label information, free of charge. Dealers will inspect unsold vehicles and install the required label, as necessary, free of charge. Owner notification…
Jul 2022 · 2021–2022 · Exterior LightingA tail light side marker that does not illuminate can reduce vehicle visibility to other drivers, increasing…
The defect. Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The tail light side marker assemblies may be damaged and not illuminate. As such, these vehicles fail to comply with the requirements of Federal…
What can happen. A tail light side marker that does not illuminate can reduce vehicle visibility to other drivers, increasing the risk of a crash.
The free fix. Dealers will inspect and replace both body-mounted tail light assemblies, as necessary, free of charge. Owner notification letters were mailed June 8, 2023. Owners may contact FCA US, LLC customer…
May 2022 · 2022 · Exterior LightingFlashing hazard lights during braking may cause confusion for other drivers, increasing the risk of a crash.
The defect. Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and Grand Cherokee L vehicles. The vehicle's hazard lights may flash when the brake pedal is applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
What can happen. Flashing hazard lights during braking may cause confusion for other drivers, increasing the risk of a crash.
The free fix. Dealers will update the body control module, free of charge. Owner notification letters were mailed May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's…
Apr 2022 · 2021–2022 · Engine and Engine CoolingAn unexpected loss of drive power increases the risk of a crash.
The defect. Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines. The exhaust gas recirculation (EGR) valve may stick open, resulting in…
What can happen. An unexpected loss of drive power increases the risk of a crash.
The free fix. Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's…
Apr 2022 · 2022 · Exterior LightingIf a turn signal fails, the driver will not be informed and surrounding drivers will not receive indication…
The defect. Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and Grand Cherokee L vehicles. Due to a software programming error, any failure with the turn signals would not be communicated to the driver. As such, these vehicles fail to comply with the…
What can happen. If a turn signal fails, the driver will not be informed and surrounding drivers will not receive indication of the intention to change vehicle direction, which can increase the risk of a crash.
The free fix. Dealers will update the body control module software, free of charge. Owner notification letters were mailed April 28, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US…
Mar 2022 · 2021–2022 · SeatsA missing weld may allow the child seat tether to separate from the seat frame during a crash, increasing the…
The defect. Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Grand Cherokee L vehicles. These vehicles may have been built with a missing weld from the seat back frame to the child seat tether anchorage. As such, these vehicles fail to comply with the…
What can happen. A missing weld may allow the child seat tether to separate from the seat frame during a crash, increasing the risk of injury.
The free fix. Dealers will inspect and, if necessary, replace the second-row seat back frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service…
Mar 2022 · 2022 · SteeringDifficulty steering, or a loss of steering control, can increase the risk of a crash.
The defect. Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango and 2022 Jeep Grand Cherokee vehicles. The steering gear rack bar may have been insufficiently hardened during manufacturing, possibly allowing it to bind within the steering rack, and…
What can happen. Difficulty steering, or a loss of steering control, can increase the risk of a crash.
The free fix. Dealers will replace the steering gear assembly, free of charge. Owner notification letters were mailed on May 12, 2022. Owners may contact FCA US, LLC customer service at 1-800-852-1403. FCA US…
Dec 2021 · 2021 · Exterior LightingInoperable headlights can reduce visibility for the driver and oncoming traffic, increasing the risk of a…
The defect. Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable. As such, these vehicles fail to comply with…
What can happen. Inoperable headlights can reduce visibility for the driver and oncoming traffic, increasing the risk of a crash.
The free fix. Dealers will reprogram the SLM software, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's…
Nov 2021 · 2021 · Air BagsDisabled air bags can increase the risk of injury to occupants in a crash.
The defect. Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without…
What can happen. Disabled air bags can increase the risk of injury to occupants in a crash.
The free fix. Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for…
Oct 2021 · 2021 · Exterior LightingDifficulty activating the headlight high beams may result in reduced visibility, increasing the risk of a…
The defect. Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles not equipped with automatic high beams. When the master lighting switch is set to the auto position, the high beam headlights will not activate unless the master lighting switch…
What can happen. Difficulty activating the headlight high beams may result in reduced visibility, increasing the risk of a crash.
The free fix. Dealers will reprogram the vehicles, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number…
Sep 2021 · 2021 · Back Over PreventionA rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a…
The defect. Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard…
What can happen. A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
The free fix. FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's…
Crashes, fires and injuries owners reported
Out of 2,011 complaints against this generation, owners also reported:
- Crashes
- 90 (4.5%)
- Fires
- 21
- Injury reports
- 45
- Fatality reports
- 2
Grand Cherokee problems by model year
The 2023 drew the most complaints of this generation, 592, most of them about the electrical system, and the 2025 the fewest, 118. A typical year drew about 488.
One caveat on the year figures: in 2021, 2022, the manufacturer sold both this generation and the previous one at the same time, and NHTSA records do not distinguish between them. Complaints filed under that year may describe either vehicle.
| Year | Complaints | With mileage | Median miles | Most reported | Recalls |
|---|---|---|---|---|---|
| 2021 mixed | 500 | 78 | 24,000 | Electrical system (143) | 16 |
| 2022 mixed | 488 | 51 | 24,000 | Electrical system (205) | 24 |
| 2023 | 592 | 87 | 27,000 | Electrical system (249) | 23 |
| 2024 | 313 | 44 | 12,000 | Electrical system (145) | 18 |
| 2025 | 118 | 16 | under 30 reports | Electrical system (46) | 5 |
What Grand Cherokee owners reported
The contact owns a 2021 Jeep Grand Cherokee L. The contact stated that while driving 10 MPH, the rear wheels were shaking with an unknown message displayed. The contact received notification of NHTSA Campaign Number: 26V562000 (Suspension); however, the part to do the recall repair was unavailable. The contact stated…
2021 · 66,000 miles · Suspension
The contact owns a 2021 Jeep Grand Cherokee L. The contact stated that the front driver’s-side headlight intermittently failed to operate while driving. The vehicle was taken to an independent mechanic, where the contact was informed that the headlight module needed to be replaced to fix the headlight. The "Left…
2021 · 58,000 miles · Exterior lighting
The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while the vehicle was stopped at a stop sign, there was a sound as if the vehicle had been rear-ended. The contact became aware that the spring and a rubber mount had detached and fallen from the rear passenger’s side of the vehicle. The contact…
2023 · 42,000 miles · Suspension
The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while stopped at a traffic light, the vehicle lost motive power and failed to restart. The electrical functions became inoperable. The vehicle was unable to restart, and Police assistance was needed before the vehicle was towed to prevent a crash. A…
2023 · 5,500 miles · Electrical system
Built from 276 NHTSA complaints with mileage · snapshot 2026-10-20 · open data · how it is built
Other Grand Cherokee generations
- Grand Cherokee 1993–1998 799 reports with mileage, most about the transmission and driveline
- Grand Cherokee 1999–2004 4,209 reports with mileage, most about the hydraulic brake circuit
- Grand Cherokee 2005–2010 3,659 reports with mileage, most about the electrical system
- Grand Cherokee 2011–2020 5,790 reports with mileage, most about the electrical system