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Jeep Grand Cherokee 2021–2025 problems by year and mileage

5th generation (WL)

NHTSA data through 24 September 20261,953 complaints, 266 with mileageMethod

A DO NOT DRIVE recall covers part of this generation — check the VIN before driving it home.

Which year is yours? Tap it to see what breaks on it.

The 2021 Jeep Grand Cherokee

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Median failure report
20,000 mi
Complaints filed
482
Recalls naming this year
16

Most reported on the 2021

  1. Electrical system141 reports
  2. Steering118 reports
  3. Transmission and driveline70 reports

16 recall campaigns name the 2021: Suspension — rear; Equipment — electrical; Air bags — side/window. Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.

When each system fails on this generation →

The 2022 Jeep Grand Cherokee

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Median failure report
24,000 mi
Complaints filed
480
Recalls naming this year
24

Most reported on the 2022

  1. Electrical system204 reports
  2. Forward collision avoidance107 reports
  3. Engine75 reports

24 recall campaigns name the 2022: Suspension — rear; Power train — automatic transmission; Air bags — air bag/restraint control module. Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.

When each system fails on this generation →

The 2023 Jeep Grand Cherokee

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Median failure report
26,000 mi
Complaints filed
574
Recalls naming this year
23

Most reported on the 2023

  1. Electrical system247 reports · median 18,000 mi
  2. Engine112 reports
  3. Suspension104 reports

23 recall campaigns name the 2023: Suspension — rear; Power train — automatic transmission; Air bags — air bag/restraint control module. Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.

When each system fails on this generation →

The 2024 Jeep Grand Cherokee

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Median failure report
12,000 mi
Complaints filed
305
Recalls naming this year
18

Most reported on the 2024

  1. Electrical system139 reports
  2. Engine122 reports
  3. Fuel and propulsion system43 reports

18 recall campaigns name the 2024: Tires — pressure monitoring and regulating systems; Power train — automatic transmission; Air bags — air bag/restraint control module. Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.

When each system fails on this generation →

The 2025 Jeep Grand Cherokee

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Median failure report
too few reports to time
Complaints filed
112
Recalls naming this year
5

Most reported on the 2025

  1. Electrical system43 reports
  2. Problems owners could not categorise30 reports
  3. Engine28 reports

5 recall campaigns name the 2025: Tires — pressure monitoring and regulating systems; Air bags — air bag/restraint control module; Engine. Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.

When each system fails on this generation →

Each tile shows the median mileage at which that model year’s failures were reported. The 2023 reports latest and the 2024 earliest, but part of that gap is age: the 2023 has had 1 more year on the road to accumulate mileage. 1 of these years carries fewer than 30 reports with an odometer reading and shows no median at all, rather than one computed from a handful.

The short answer

“Is the 2021–2025 Jeep Grand Cherokee reliable?”

Median of reported failures
18,000 mi
90% of reports came by
70,000 mi
Reports with mileage
266
Recalls
42

At least 40% of this generation’s complaints were filed after 2020, and most complaints filed since then carry no odometer reading, so the median likely understates the mileage these failures happen at.

Most reported

  1. Electrical system39.6% of complaints · median 16,000 mi
  2. Engine20.7% of complaints · median 19,000 mi
  3. Problems owners could not categorise14.5% of complaints

When each system fails ↓

Documented problems

What each one is ↓

Owners filed 1,953 complaints with NHTSA about the 2021–2025 Jeep Grand Cherokee; the electrical system leads with 39.6% of them, and half of the 266 that record an odometer reading came by 18,000 miles. A count like this can’t rate reliability on its own: NHTSA records what owners chose to report, not how many of each car were sold.

38% of complaints that record mileage fall within the first 12,000 miles, against 1.9 reports per 1,000 miles between 20,000 and 80,000. On a generation this new that is expected: few examples have been driven further yet, so the timing says little about design or wear so far.

Note: in 2021, 2022, both this generation and the previous one were sold at the same time, and NHTSA complaints are not separated by body.

Before-you-buy checklist ↓At your mileage ↓Check this VIN — NHTSA ↗

How many miles does a 2021–2025 Jeep Grand Cherokee last?

The newest model years (2024–2025) are too young to have reached high mileage; most reports with an odometer reading come from the earlier years of the generation.

Complaint records can’t measure how long a car lasts; they show when reported failures happened. On the 2021–2025 Jeep Grand Cherokee, half of the 266 complaints that record an odometer reading were filed by 18,000 miles and 90% by 70,000 miles.

1 report came in past 150,000 miles — each one proof that a Grand Cherokee reached that mileage, not that it failed there.

Figure 1 · Jeep Grand Cherokee 2021–2025 · 266 reports with mileage

Mileage at failure

Complaints per 20,000-mile bin, 0 to 200,000 miles, equal bins on a linear scale. Tallest bar = 139 complaints.

Mileage at failure, Jeep Grand Cherokee 2021–2025Histogram of 266 owner-reported failures by mileage, in 20,000-mile bins from 0 to 200,000. The tallest bin is 0 to 20,000 miles with 139 complaints, 52.3 percent of the total. 38% of complaints that record mileage fall within the first 12,000 miles, against 1.9 reports per 1,000 miles between 20,000 and 80,000. Median mileage at failure is 18,500.
  • First 12,000 miles — 38% of all failures
  • Rest of the range
  • Median
10%
653
25%
5,900
Median
18,500
75%
40,000
90%
70,000

Tallest bin: 139 complaints between 0 and 20,000 miles. Based on 266 complaints that record mileage. Bin width 20,000 miles.

Show the numbers
Complaints by mileage bin
MileageComplaintsShare
0–20,00013952.3%
20,000–40,0005520.7%
40,000–60,0003412.8%
60,000–80,000259.4%
80,000–100,00083.0%
100,000–120,00031.1%
120,000–140,00010.4%
140,000–160,00010.4%

Source: NHTSA Office of Defects Investigation, public domain. Complaint counts reflect what owners reported and are not a measure of failure rate per vehicle sold.

What this can and cannot tell you: these are complaints owners chose to file, not a failure rate. Popular models accumulate more of them simply by being common. How this is built.

Common Grand Cherokee problems, and when they happen

Figure 2 · Jeep Grand Cherokee 2021–2025

When each system fails

Bar spans the middle half of reports; the notch inside each bar is the median. Miles at failure on a proportional scale — equal distances are equal ratios, not equal miles.

  1. Forward collision avoidance270 reports5,500700–17,000Forward collision avoidance: 270 reports, median 5,500 miles, middle half 700 to 17,000 miles.
  2. Throttle and speed control91 reports15,00011,000–53,000Throttle and speed control: 91 reports, median 15,000 miles, middle half 11,000 to 53,000 miles.
  3. Electrical system774 reports16,0004,500–35,000Electrical system: 774 reports, median 16,000 miles, middle half 4,500 to 35,000 miles.
  4. Transmission and driveline248 reports18,0008,000–42,000Transmission and driveline: 248 reports, median 18,000 miles, middle half 8,000 to 42,000 miles.
  5. Engine405 reports19,0008,000–36,000Engine: 405 reports, median 19,000 miles, middle half 8,000 to 36,000 miles.
  6. Steering251 reports23,0006,000–41,000Steering: 251 reports, median 23,000 miles, middle half 6,000 to 41,000 miles.
  7. Suspension189 reports40,00016,000–62,000Suspension: 189 reports, median 40,000 miles, middle half 16,000 to 62,000 miles.
  • Your odometer — appears after you enter it in “Where your car sits”

Ordered by median mileage, earliest first. The first 12,000 miles are shaded: that is the boundary this site uses between a manufacturing defect and ordinary wear, not a property of the world.

Source: NHTSA Office of Defects Investigation, public domain.

All systems in a table
Complaints by vehicle system
SystemComplaintsShareMedian25–75%
Electrical system77439.6%16,0004,500–35,000
Engine40520.7%19,0008,000–36,000
Problems owners could not categorise28314.5%——
Forward collision avoidance27013.8%5,500700–17,000
Steering25112.9%23,0006,000–41,000
Transmission and driveline24812.7%18,0008,000–42,000
Fuel and propulsion system21611.1%——
Suspension1899.7%40,00016,000–62,000
Brakes1336.8%——
Lane departure934.8%——
System by system, in words

Complaints about this generation are not spread evenly across the vehicle, and the systems that generate the most of them do not all fail at the same point in a car's life. The median failure across all systems here is 18,000 miles; the figures below show which parts of the car run ahead of that and which run behind.

The electrical system accounts for 39.6% of complaints (774 reports, 77 of them with a mileage figure), with a median of 16,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 4,500 and 35,000 miles.

A single system taking 39.6% of all complaints is a concentration worth noting. It means that for this generation, most of what owners reported came back to one area of the car rather than being distributed across many small faults.

The engine accounts for 20.7% of complaints (405 reports, 52 of them with a mileage figure), with a median of 19,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 8,000 and 36,000 miles.

Forward collision avoidance accounts for 13.8% of complaints (270 reports, 16 of them with a mileage figure), and it fails early — a median of 5,500 miles, well before the vehicle's overall median. Failures clustered this far below the rest of the car usually point to a design or manufacturing problem rather than wear, because wear does not selectively target one system on low-mileage examples. The middle half of these reports falls between 700 and 17,000 miles.

The steering accounts for 12.9% of complaints (251 reports, 31 of them with a mileage figure), with a median of 23,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 6,000 and 41,000 miles.

The transmission and driveline accounts for 12.7% of complaints (248 reports, 39 of them with a mileage figure), with a median of 18,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 8,000 and 42,000 miles.

The suspension accounts for 9.7% of complaints (189 reports, 30 of them with a mileage figure), and it fails late — a median of 40,000 miles, considerably beyond the vehicle's overall median. That pattern is consistent with normal service life rather than a defect, though it matters for anyone buying an example already near that mileage. The middle half of these reports falls between 16,000 and 62,000 miles.

Known problems with the 2021–2025 Grand Cherokee

Plug-in Hybrid System (4xe) 2022–2024

High-voltage battery pack defects prompted fire-risk recalls with a do-not-charge / park-outside advisory on 4xe models shared with the Wrangler 4xe.

Infotainment / Electrical 2021–2024

Uconnect 5 software faults producing blank screens, rearview-camera image loss and instrument-cluster dropouts; multiple software recalls.

Before you buy a 2021–2025 Grand Cherokee: the 3-minute check

Generated from 266 mileage-tagged complaints, 42 recall campaigns, 2 documented problem areas. Print this page — the checklist survives print.

  1. Run the VIN at nhtsa.gov/recalls. 42 campaigns cover this generation; an open recall is a free repair you can make the seller's problem.
  2. Ask for forward collision avoidance repair records. Reports on this area come at a median of 5,500 miles — a newer example may not have reached that mileage yet, so ask what was repaired under warranty and what the warranty still covers.
  3. Check plug-in hybrid system (4xe) on 2022–2024 cars. High-voltage battery pack defects prompted fire-risk recalls with a do-not-charge / park-outside advisory on 4xe models shared with the Wrangler 4xe.
  4. Check infotainment / electrical on 2021–2024 cars. Uconnect 5 software faults producing blank screens, rearview-camera image loss and instrument-cluster dropouts; multiple software recalls.
  5. Complaint reports are not spread evenly across model years here — see the by-model-year table below before you settle on a year.
  6. End with a pre-purchase inspection of this car. Aggregate data describes the population; the example in front of you has its own history.

For a buyer of a newer example: 38% of the reported failures occur in the first 12,000 miles, and many of these cars have not covered that yet. The early window may still be ahead, so check what the factory warranty still covers and whether any recall on the VIN is open.

On inspection, the electrical system and the engine are where this generation's reports concentrate, so those are the areas worth a specific look. The electrical system in particular shows a median failure mileage of 16,000, which gives a concrete number to compare against the odometer of any car you are considering.

None of this is a substitute for a pre-purchase inspection on the individual car. Aggregate patterns describe a population; the example in front of you has its own history.

Grand Cherokee problems by mileage: where your car sits

Type your odometer reading, or read the common mileages in the table. Your marker lands on the timing chart above and on the curve below.

earlier most reports on that system came below this mileage — ask for repair records. in window this mileage sits inside the middle half of its reports. later most reports came above it. That describes reports, not your odds.

Where each system’s reports sit against common odometer readings
SystemMiddle half of reports, miAt 60k mi86% belowAt 90k mi97% belowAt 120k mi99% belowAt 150k mi100% belowAt 200k mi100% below
Electrical system4,500–35,000earlierearlierearlierearlierearlier
Engine8,000–36,000earlierearlierearlierearlierearlier
Forward collision avoidance700–17,000earlierearlierearlierearlierearlier
Steering6,000–41,000earlierearlierearlierearlierearlier
Transmission and driveline8,000–42,000earlierearlierearlierearlierearlier
Suspension16,000–62,000in windowearlierearlierearlierearlier
Throttle and speed control11,000–53,000earlierearlierearlierearlierearlier

Figure 3 · Jeep Grand Cherokee 2021–2025 · 266 reports with mileage

Share of reports below each mileage

Share of mileage-tagged reports filed at or below each odometer reading. Steps rise only at bin edges, by exact counted shares.

Cumulative share of reports by mileage, Jeep Grand Cherokee 2021–2025Of 266 reports that record mileage, the share filed below each odometer reading, rising in steps at each 20,000-mile bin edge. 86 percent below 60,000 miles. 99 percent below 120,000 miles. 100 percent below 200,000 miles. Median 18,500 miles.
  • 60,000 mi — 86% of reports below
  • 120,000 mi — 99% of reports below
  • 200,000 mi — 100% of reports below
  • Median — the staircase crosses the 50% line here
  • Your odometer — appears after you enter it above

Nothing is smoothed or interpolated. Linear axis, same as Figure 1.

Source: NHTSA Office of Defects Investigation, public domain.

2021–2025 Jeep Grand Cherokee recalls (42)

NHTSA records 42 recall campaigns covering vehicles in this generation. A recall means the manufacturer or the regulator concluded there was a safety defect or a standard was not met, and that a free remedy is owed to owners — including second and later owners.

1 of these carry a severe advisory — NHTSA's do not drive or park outside warnings, which the agency applies only when it considers the risk immediate. If you own one of these vehicles, that is the first thing to check by VIN.

The campaigns cluster around the reversing camera and sensors (6), the exterior lighting (6), the airbag system (5). Several campaigns against one area can mean a remedy that did not hold, or separate defects in parts filed under the same heading; the summaries below name each defect.

Recall status is specific to the individual vehicle, not the model. Checking a VIN against NHTSA's lookup is free and takes under a minute, and it is the only way to know whether a particular car has had the work done.

Recall repairs are free at an authorized dealer, for any owner. Summaries below shorten NHTSA’s own wording.

  1. Sep 2026 · 2021–2023 · SuspensionRear coil springs that detach from the vehicle while driving increase the risk of a crash.

    The defect. Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

    What can happen. Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

    The free fix. Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed September 29, 2026. Additional…

    NHTSA campaign 26V-562 (2026-09-01).

  2. Sep 2026 · 2024–2025 · TiresA TPMS warning light that fails to notify the driver of low tire pressure increases the risk of a crash.

    The defect. Chrysler (FCA US LLC) is recalling certain 2024-2025 Jeep Wagoneer, 2024-2026 Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Grand Cherokee 4XE, Jeep Grand Wagoneer, 2025 Jeep Wagoneer L, 2025-2026 Jeep Grand Wagoneer L, and 2026 Jeep Cherokee vehicles. Due…

    What can happen. A TPMS warning light that fails to notify the driver of low tire pressure increases the risk of a crash.

    The free fix. Dealers will update the radio frequency hub software, free of charge. Owner notification letters were mailed beginning September 17, 2026. Owners may contact FCA US, LLC customer service at…

    NHTSA campaign 26V-559 (2026-09-01).

  3. Jun 2026 · 2022–2024 · Power TrainA missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing…

    The defect. Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these…

    What can happen. A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.

    The free fix. Dealers will update the shifter module software, free of charge. Owner notification letters were mailed August 20, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's…

    NHTSA campaign 26V-413 (2026-06-30).

  4. May 2026 · 2022–2025 · Air BagsDelayed air bag deployment during a crash increases the risk of injury.

    The defect. Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such…

    What can happen. Delayed air bag deployment during a crash increases the risk of injury.

    The free fix. Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer…

    NHTSA campaign 26V-328 (2026-05-21).

  5. Jan 2026 · 2021–2023 · SuspensionRear coil springs that detach from the vehicle while driving increase the risk of a crash.

    The defect. Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

    What can happen. Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

    The free fix. Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026.…

    NHTSA campaign 26V-051 (2026-01-29).

  6. Nov 2025 · 2023–2025 · EngineA loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.

    The defect. Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an…

    What can happen. A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.

    The free fix. Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once…

    NHTSA campaign 25V-766 (2025-11-06).

  7. Oct 2025 · 2022–2025 · Electrical System park outsideA vehicle fire can increase the risk of injury.

    The defect. Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

    What can happen. A vehicle fire can increase the risk of injury.

    The free fix. Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high…

    NHTSA campaign 25V-741 (2025-10-30).

  8. Sep 2025 · 2022–2025 · Electrical SystemA loss of drive power increases the risk of a crash.

    The defect. Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.

    What can happen. A loss of drive power increases the risk of a crash.

    The free fix. Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403.…

    NHTSA campaign 25V-576 (2025-09-04).

  9. Jul 2025 · 2023–2024 · SeatsHead restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.

    The defect. Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal…

    What can happen. Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.

    The free fix. Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer…

    NHTSA campaign 25V-472 (2025-07-17).

  10. Jun 2025 · 2023 · VisibilityAn inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing…

    The defect. Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the…

    What can happen. An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

    The free fix. Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Chrysler customer service at 1-800-853-1403.…

    NHTSA campaign 25V-430 (2025-06-26).

  11. Feb 2025 · 2021–2022 · EquipmentA rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.

    The defect. Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such…

    What can happen. A rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.

    The free fix. Dealers replaced the DCSD, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed February 27, 2025. Owners may contact Chrysler customer service at…

    NHTSA campaign 25V-083 (2025-02-13).

  12. Dec 2024 · 2024 · Back Over PreventionA rearview camera image that does not display decreases the driver's visibility, increasing the risk of a…

    The defect. Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles. Incorrect software in the rearview camera module may cause the rearview camera image not to display. As such, these vehicles fail to…

    What can happen. A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

    The free fix. Dealers will update the rearview camera module software, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's…

    NHTSA campaign 24V-944 (2024-12-19).

  13. Dec 2024 · 2024 · Engine and Engine CoolingAn improper air bag deployment can increase the risk of injury.

    The defect. Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. The radiator crossmember bolts may not be properly secured, which can lead to improper air bag deployments and a fuel leak during a crash. As such, these…

    What can happen. An improper air bag deployment can increase the risk of injury. A fuel leak can increase the risk of a fire.

    The free fix. Dealers will inspect and secure the crossmember bolts as necessary, free of charge. Owner notification letters were mailed January 9, 2025. Owners may contact FCA customer service at 1-800-853-1403.…

    NHTSA campaign 24V-926 (2024-12-12).

  14. Nov 2024 · 2021–2024 · Air BagsAn air bag that does not deploy during a crash increases the risk of injury.

    The defect. Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles…

    What can happen. An air bag that does not deploy during a crash increases the risk of injury.

    The free fix. Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at…

    NHTSA campaign 24V-897 (2024-11-27).

  15. Nov 2024 · 2024 · Electrical SystemDriving without knowing the vehicle's actual speed increases the risk of a crash.

    The defect. Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. A software error in the instrument panel cluster may cause the speedometer to display the incorrect vehicle speed. As such, these vehicles fail to comply with…

    What can happen. Driving without knowing the vehicle's actual speed increases the risk of a crash.

    The free fix. Dealers will inspect and update the instrument panel cluster software as necessary, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact FCA customer service at…

    NHTSA campaign 24V-872 (2024-11-19).

  16. Sep 2024 · 2022–2024 · Electrical SystemA vehicle fire while parked or driving can increase the risk of injury.

    The defect. Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

    What can happen. A vehicle fire while parked or driving can increase the risk of injury.

    The free fix. This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from…

    NHTSA campaign 24V-720 (2024-09-27).

  17. Aug 2024 · 2024 · Child SeatA child that is not properly restrained during a crash can have an increased risk of injury.

    The defect. Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee L vehicles. The child seat tether welds on the second-row seat back frame may be insufficient, which can reduce the seat's ability to properly restrain a child during a crash. As such, these…

    What can happen. A child that is not properly restrained during a crash can have an increased risk of injury.

    The free fix. Dealers will reinforce the child seat tether welds on the seat back frame, free of charge. Owner notification letters were mailed October 3, 2024. Owners may contact FCA customer service at…

    NHTSA campaign 24V-586 (2024-08-08).

  18. Jun 2024 · 2021–2023 · Back Over PreventionA rearview camera image that does not display decreases the driver's visibility, increasing the risk of a…

    The defect. Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 RAM 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and RAM Promaster vehicles.…

    What can happen. A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

    The free fix. Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC…

    NHTSA campaign 24V-436 (2024-06-13).

  19. Jun 2024 · 2023 · Seat BeltsAn improperly secured seat belt buckle may not properly restrain occupants during a crash, increasing the…

    The defect. Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee vehicles. A bolt for the second-row seat belt buckle may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard…

    What can happen. An improperly secured seat belt buckle may not properly restrain occupants during a crash, increasing the risk of injury.

    The free fix. Dealers will inspect and tighten the second-row seat buckle bolt as necessary, free of charge. Owner notification letters were mailed July 9, 2024. Owners may contact FCA US, LLC customer service at…

    NHTSA campaign 24V-434 (2024-06-13).

  20. May 2024 · 2024 · Air BagsFront air bags that do not deploy as intended can increase the risk of injury in a crash.

    The defect. Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. The front bumper may be missing energy absorbing foam, which can cause the front air bags not to deploy as intended. As such, these vehicles fail to comply with the requirements of…

    What can happen. Front air bags that do not deploy as intended can increase the risk of injury in a crash.

    The free fix. Dealers will inspect the vehicles and install the foam as necessary, free of charge. Owner notification letters were mailed May 30, 2024. Owners may contact FCA US, LLC customer service at…

    NHTSA campaign 24V-346 (2024-05-16).

  21. Apr 2024 · 2023 · Back Over PreventionA rearview camera image that does not display decreases the driver's visibility, increasing the risk of…

    The defect. Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Grand Cherokee L vehicles. Improperly fastened screen module connections may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the…

    What can happen. A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.

    The free fix. Dealers will secure the display screen module connections, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for…

    NHTSA campaign 24V-291 (2024-04-25).

  22. Apr 2024 · 2022–2024 · Back Over PreventionA rearview camera image that does not display decreases the driver's visibility, increasing the risk of…

    The defect. Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with…

    What can happen. A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.

    The free fix. Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for…

    NHTSA campaign 24V-289 (2024-04-25).

  23. Mar 2024 · 2023 · Air BagsAn air bag that does not deploy in a crash can increase the risk of injury.

    The defect. Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 RAM 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, RAM 3500, RAM 3500 cab chassis, RAM 2500, RAM 4500 cab chassis, RAM 5500 cab chassis, 2023 Jeep Gladiator, Jeep…

    What can happen. An air bag that does not deploy in a crash can increase the risk of injury.

    The free fix. Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact…

    NHTSA campaign 24V-199 (2024-03-14).

  24. Feb 2024 · 2021–2023 · SuspensionA loss of vehicle control increases the risk of a crash.

    The defect. Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle…

    What can happen. A loss of vehicle control increases the risk of a crash.

    The free fix. Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's…

    NHTSA campaign 24V-132 (2024-02-22).

  25. Feb 2024 · 2024 · SteeringA loss of vehicle control increases the risk of a crash.

    The defect. Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. An improperly machined steering knuckle may separate between the ball joint and knuckle, causing the wheel to fall outward and resulting in a loss of control.

    What can happen. A loss of vehicle control increases the risk of a crash.

    The free fix. Dealers will replace the steering knuckle, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for…

    NHTSA campaign 24V-131 (2024-02-22).

  26. Feb 2024 · 2023–2024 · Exterior LightingHigh beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.

    The defect. Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles…

    What can happen. High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.

    The free fix. Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403.…

    NHTSA campaign 24V-130 (2024-02-22).

  27. Feb 2024 · 2022–2024 · VisibilityAn inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing…

    The defect. Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to…

    What can happen. An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

    The free fix. Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for…

    NHTSA campaign 24V-111 (2024-02-15).

  28. Aug 2023 · 2021–2023 · Back Over PreventionA rearview image that does not display while in reverse decreases the driver's visibility of the rear view…

    The defect. Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from…

    What can happen. A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.

    The free fix. Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at…

    NHTSA campaign 23V-577 (2023-08-14).

  29. Jun 2023 · 2021–2023 · SuspensionRear coil springs that detach from the vehicle while driving increases the risk of a crash.

    The defect. Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.

    What can happen. Rear coil springs that detach from the vehicle while driving increases the risk of a crash.

    The free fix. Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at…

    NHTSA campaign 23V-413 (2023-06-08).

  30. Jun 2023 · 2022 · EngineAn engine shut down can result in an unexpected loss of drive power, increasing the risk of a crash.

    The defect. Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee vehicles equipped with 2.0L PHEV engines. The engine may shut down due to a loss of communication between the transmission control module and the hybrid control processor.

    What can happen. An engine shut down can result in an unexpected loss of drive power, increasing the risk of a crash.

    The free fix. Dealers will update the vehicle control software, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US…

    NHTSA campaign 23V-412 (2023-06-08).

  31. May 2023 · 2021–2023 · SteeringA loss of steering control increases the risk of a crash.

    The defect. Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.

    What can happen. A loss of steering control increases the risk of a crash.

    The free fix. Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer…

    NHTSA campaign 23V-352 (2023-05-18).

  32. May 2023 · 2022–2023 · EquipmentWithout a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of…

    The defect. Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee L and Grand Cherokee vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety…

    What can happen. Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

    The free fix. FCA US, LLC will mail owners the warning label information, free of charge. Dealers will inspect unsold vehicles and install the required label, as necessary, free of charge. Owner notification…

    NHTSA campaign 23V-336 (2023-05-11).

  33. Jul 2022 · 2021–2022 · Exterior LightingA tail light side marker that does not illuminate can reduce vehicle visibility to other drivers, increasing…

    The defect. Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The tail light side marker assemblies may be damaged and not illuminate. As such, these vehicles fail to comply with the requirements of Federal…

    What can happen. A tail light side marker that does not illuminate can reduce vehicle visibility to other drivers, increasing the risk of a crash.

    The free fix. Dealers will inspect and replace both body-mounted tail light assemblies, as necessary, free of charge. Owner notification letters were mailed June 8, 2023. Owners may contact FCA US, LLC customer…

    NHTSA campaign 22V-544 (2022-07-28).

  34. May 2022 · 2022 · Exterior LightingFlashing hazard lights during braking may cause confusion for other drivers, increasing the risk of a crash.

    The defect. Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and Grand Cherokee L vehicles. The vehicle's hazard lights may flash when the brake pedal is applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…

    What can happen. Flashing hazard lights during braking may cause confusion for other drivers, increasing the risk of a crash.

    The free fix. Dealers will update the body control module, free of charge. Owner notification letters were mailed May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's…

    NHTSA campaign 22V-327 (2022-05-12).

  35. Apr 2022 · 2021–2022 · Engine and Engine CoolingAn unexpected loss of drive power increases the risk of a crash.

    The defect. Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines. The exhaust gas recirculation (EGR) valve may stick open, resulting in…

    What can happen. An unexpected loss of drive power increases the risk of a crash.

    The free fix. Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's…

    NHTSA campaign 22V-284 (2022-04-28).

  36. Apr 2022 · 2022 · Exterior LightingIf a turn signal fails, the driver will not be informed and surrounding drivers will not receive indication…

    The defect. Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and Grand Cherokee L vehicles. Due to a software programming error, any failure with the turn signals would not be communicated to the driver. As such, these vehicles fail to comply with the…

    What can happen. If a turn signal fails, the driver will not be informed and surrounding drivers will not receive indication of the intention to change vehicle direction, which can increase the risk of a crash.

    The free fix. Dealers will update the body control module software, free of charge. Owner notification letters were mailed April 28, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US…

    NHTSA campaign 22V-249 (2022-04-14).

  37. Mar 2022 · 2021–2022 · SeatsA missing weld may allow the child seat tether to separate from the seat frame during a crash, increasing the…

    The defect. Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Grand Cherokee L vehicles. These vehicles may have been built with a missing weld from the seat back frame to the child seat tether anchorage. As such, these vehicles fail to comply with the…

    What can happen. A missing weld may allow the child seat tether to separate from the seat frame during a crash, increasing the risk of injury.

    The free fix. Dealers will inspect and, if necessary, replace the second-row seat back frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service…

    NHTSA campaign 22V-180 (2022-03-24).

  38. Mar 2022 · 2022 · SteeringDifficulty steering, or a loss of steering control, can increase the risk of a crash.

    The defect. Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango and 2022 Jeep Grand Cherokee vehicles. The steering gear rack bar may have been insufficiently hardened during manufacturing, possibly allowing it to bind within the steering rack, and…

    What can happen. Difficulty steering, or a loss of steering control, can increase the risk of a crash.

    The free fix. Dealers will replace the steering gear assembly, free of charge. Owner notification letters were mailed on May 12, 2022. Owners may contact FCA US, LLC customer service at 1-800-852-1403. FCA US…

    NHTSA campaign 22V-154 (2022-03-14).

  39. Dec 2021 · 2021 · Exterior LightingInoperable headlights can reduce visibility for the driver and oncoming traffic, increasing the risk of a…

    The defect. Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable. As such, these vehicles fail to comply with…

    What can happen. Inoperable headlights can reduce visibility for the driver and oncoming traffic, increasing the risk of a crash.

    The free fix. Dealers will reprogram the SLM software, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's…

    NHTSA campaign 21V-950 (2021-12-09).

  40. Nov 2021 · 2021 · Air BagsDisabled air bags can increase the risk of injury to occupants in a crash.

    The defect. Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without…

    What can happen. Disabled air bags can increase the risk of injury to occupants in a crash.

    The free fix. Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for…

    NHTSA campaign 21V-873 (2021-11-10).

  41. Oct 2021 · 2021 · Exterior LightingDifficulty activating the headlight high beams may result in reduced visibility, increasing the risk of a…

    The defect. Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles not equipped with automatic high beams. When the master lighting switch is set to the auto position, the high beam headlights will not activate unless the master lighting switch…

    What can happen. Difficulty activating the headlight high beams may result in reduced visibility, increasing the risk of a crash.

    The free fix. Dealers will reprogram the vehicles, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number…

    NHTSA campaign 21V-797 (2021-10-14).

  42. Sep 2021 · 2021 · Back Over PreventionA rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a…

    The defect. Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard…

    What can happen. A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

    The free fix. FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's…

    NHTSA campaign 21V-729 (2021-09-21).

Crashes, fires and injuries owners reported

What owners reported alongside the failure itself, out of 1,953 complaints against this generation:

Crashes
86 (4.4%)
Fires
21
Injury reports
43
Fatality reports
2

These flags are self-reported by complainants and unverified by NHTSA; one report can carry several flags, so the counts overlap and do not sum to a total. They are not adjusted for how many of these vehicles are on the road. No chart is drawn here on purpose: overlapping counts spanning very different magnitudes cannot be honestly encoded as lengths.

Grand Cherokee problems by model year

The 2023 drew the most complaints of this generation, 574, most of them about the electrical system, and the 2025 the fewest, 112. A typical year drew about 480.

One caveat on the year figures: in 2021, 2022, the manufacturer sold both this generation and the previous one at the same time, and NHTSA records do not distinguish between them. Complaints filed under that year may describe either vehicle.

Complaints by model year
YearComplaintsWith mileageMedian milesMost reportedRecalls
2021 mixed4827420,000Electrical system (141)16
2022 mixed4805124,000Electrical system (204)24
20235748226,000Electrical system (247)23
20243054412,000Electrical system (139)18
202511215under 30 reportsElectrical system (43)5

What Grand Cherokee owners reported

The contact owns a 2022 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, there was a grinding sound while making a turn and while driving over a speed bump. The contact received notification of NHTSA Campaign Number: 26V562000 (Suspension); however, the part to do the recall repair was…

2022 · 29,000 miles · Suspension

The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 26V562000 (Suspension). The contact stated that while in reverse(R), there was a popping sound coming from the rear of the vehicle. The contact exited to inspect the vehicle and became aware that the passenger’s…

2023 · 90,000 miles · Suspension

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving 5 MPH, the vehicle jumped. The contact stated that while driving 8–9 MPH, the vehicle jerked, and there was an abnormally loud sound coming from the vehicle. In addition, the air bag warning light was illuminated. The dealer was made…

2021 · 42,000 miles · Airbag system

The contact owns a 2023 Jeep Grand Cherokee 4XE. The contact stated that while out of town, the vehicle was parked at the residence; however, neighbors informed the contact that the vehicle had caught fire overnight. The local fire department responded to the scene and extinguished the fire. A fire department report…

2023 · 40,000 miles · Engine

Built from 266 NHTSA complaints with mileage · snapshot 2026-09-26 · open data · how it is built

Other Grand Cherokee generations

Other midsize SUVs from the same years