Jeep Grand Cherokee 2011–2020 problems by year and mileage
4th generation (WK2)
NHTSA data through 24 September 20269,951 complaints, 5,782 with mileageMethod
Which year is yours? Tap it to see what breaks on it.
- 201164kmedian
- 201265kmedian
- 201367kmedian
- 201450kmedian
- 201540k†median
- 201632k†median
- 201732k†median
- 201824k†median
- 201934k†median
- 202013kmedian
The 2011 Jeep Grand Cherokee
Close- Median failure report
- 64,000 mi
- Complaints filed
- 1,641
- Recalls naming this year
- 6
Most reported on the 2011
- Electrical system780 reports · median 62,000 mi
- Engine343 reports · median 69,000 mi
- Brakes323 reports · median 60,000 mi
6 recall campaigns name the 2011: Electrical system; Service brakes; Interior lighting. Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.
The 2012 Jeep Grand Cherokee
Close- Median failure report
- 65,000 mi
- Complaints filed
- 1,642
- Recalls naming this year
- 10
Most reported on the 2012
- Electrical system836 reports · median 70,000 mi
- Engine284 reports · median 74,000 mi
- Brakes277 reports · median 50,000 mi
10 recall campaigns name the 2012: Electrical system; Service brakes; Electrical system — alternator/generator/regulator. Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.
The 2013 Jeep Grand Cherokee
Close- Median failure report
- 67,000 mi
- Complaints filed
- 802
- Recalls naming this year
- 9
Most reported on the 2013
- Electrical system374 reports · median 68,000 mi
- Brakes141 reports · median 20,000 mi
- Engine106 reports · median 74,000 mi
9 recall campaigns name the 2013: Electrical system; Service brakes; Electrical system — alternator/generator/regulator. Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.
The 2014 Jeep Grand Cherokee
Close- Median failure report
- 50,000 mi
- Complaints filed
- 2,375
- Recalls naming this year
- 18
Most reported on the 2014
- Electrical system483 reports · median 37,000 mi
- Transmission and driveline474 reports · median 25,000 mi
- Engine408 reports · median 58,000 mi
18 recall campaigns name the 2014: Engine and engine cooling; Fuel system, diesel — delivery; Engine and engine cooling — exhaust system. Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.
The 2015 Jeep Grand Cherokee
Close- Median failure report
- 40,000 mi
- Complaints filed
- 1,359
- Recalls naming this year
- 9
At least 40% of the complaints about the 2015 were filed after 2020, and most complaints filed since then carry no odometer reading. The median here rests on the earlier reports and likely understates the mileage these failures happen at.
Most reported on the 2015
- Transmission and driveline351 reports · median 12,000 mi
- Seats314 reports · median 69,000 mi
- Engine200 reports · median 60,000 mi
9 recall campaigns name the 2015: Engine and engine cooling; Fuel system, diesel — delivery; Engine and engine cooling — exhaust system. Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.
The 2016 Jeep Grand Cherokee
Close- Median failure report
- 32,000 mi
- Complaints filed
- 310
- Recalls naming this year
- 8
At least 40% of the complaints about the 2016 were filed after 2020, and most complaints filed since then carry no odometer reading. The median here rests on the earlier reports and likely understates the mileage these failures happen at.
Most reported on the 2016
- Transmission and driveline78 reports · median 32,000 mi
- Engine76 reports · median 35,000 mi
- Electrical system61 reports · median 34,000 mi
8 recall campaigns name the 2016: Engine and engine cooling; Fuel system, diesel — delivery; Engine and engine cooling — exhaust system. Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.
The 2017 Jeep Grand Cherokee
Close- Median failure report
- 32,000 mi
- Complaints filed
- 364
- Recalls naming this year
- 5
At least 40% of the complaints about the 2017 were filed after 2020, and most complaints filed since then carry no odometer reading. The median here rests on the earlier reports and likely understates the mileage these failures happen at.
Most reported on the 2017
- Engine102 reports · median 36,000 mi
- Transmission and driveline88 reports · median 45,000 mi
- Electrical system87 reports · median 33,000 mi
5 recall campaigns name the 2017: Engine and engine cooling; Fuel system, diesel — delivery; Engine and engine cooling — exhaust system. Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.
The 2018 Jeep Grand Cherokee
Close- Median failure report
- 24,000 mi
- Complaints filed
- 853
- Recalls naming this year
- 10
At least 40% of the complaints about the 2018 were filed after 2020, and most complaints filed since then carry no odometer reading. The median here rests on the earlier reports and likely understates the mileage these failures happen at.
Most reported on the 2018
- Electrical system339 reports · median 28,000 mi
- Problems owners could not categorise267 reports · median 15,000 mi
- Engine123 reports · median 14,000 mi
10 recall campaigns name the 2018: Service brakes, hydraulic — antilock/traction control/electronic limited slip; Engine and engine cooling; Fuel system, diesel — delivery. Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.
The 2019 Jeep Grand Cherokee
Close- Median failure report
- 34,000 mi
- Complaints filed
- 367
- Recalls naming this year
- 7
At least 40% of the complaints about the 2019 were filed after 2020, and most complaints filed since then carry no odometer reading. The median here rests on the earlier reports and likely understates the mileage these failures happen at.
Most reported on the 2019
- Electrical system82 reports
- Problems owners could not categorise77 reports
- Engine64 reports
7 recall campaigns name the 2019: Service brakes, hydraulic — antilock/traction control/electronic limited slip; Engine and engine cooling; Fuel system, diesel — delivery. Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.
The 2020 Jeep Grand Cherokee
Close- Median failure report
- 13,000 mi
- Complaints filed
- 238
- Recalls naming this year
- 3
Most reported on the 2020
- Electrical system72 reports
- Problems owners could not categorise63 reports
- Engine50 reports
3 recall campaigns name the 2020: Engine and engine cooling; Fuel system, diesel — delivery; Back over prevention — sensing system. Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.
Each tile shows the median mileage at which that model year’s failures were reported. † marks a year whose median likely understates the mileage: much of its reporting came after 2020, when most complaints stopped recording an odometer reading. The 2013 reports latest and the 2020 earliest, but part of that gap is age: the 2013 has had 7 more years on the road to accumulate mileage.
The short answer
“Is the 2011–2020 Jeep Grand Cherokee reliable?”
- Median of reported failures
- 53,000 mi
- 90% of reports came by
- 117,000 mi
- Reports with mileage
- 5,782
- Recalls
- 37
Most reported
- Electrical system32.7% of complaints · median 56,000 mi
- Engine17.6% of complaints · median 60,000 mi
- Transmission and driveline14.0% of complaints · median 28,000 mi
Documented problems
- Electrical (tipm)2011–2013
- Engine (3.6L Pentastar)2011–2013
- Transmission Shifter2014–2015
- Suspension2011–2022
Owners filed 9,951 complaints with NHTSA about the 2011–2020 Jeep Grand Cherokee; the electrical system leads with 32.7% of them, and half of the 5,782 that record an odometer reading came by 53,000 miles. A count like this can’t rate reliability on its own: NHTSA records what owners chose to report, not how many of each car were sold.
Failures are spread across the mileage range, with the middle half between 22,000 and 85,000 miles.
Before-you-buy checklist ↓At your mileage ↓Check this VIN — NHTSA ↗
How many miles does a 2011–2020 Jeep Grand Cherokee last?
Complaint records can’t measure how long a car lasts; they show when reported failures happened. On the 2011–2020 Jeep Grand Cherokee, half of the 5,782 complaints that record an odometer reading were filed by 53,000 miles and 90% by 117,000 miles.
167 reports came in past 150,000 miles and 20 past 200,000 — each one proof that a Grand Cherokee reached that mileage, not that it failed there.
Figure 1 · Jeep Grand Cherokee 2011–2020 · 5,782 reports with mileage
Mileage at failure
Complaints per 5,000-mile bin, 0 to 200,000 miles, equal bins on a linear scale. Tallest bar = 630 complaints.
- Rest of the range
- Median
- 200,000+ — 20 complaints (0.3%), plotted separately
- 10%
- 4,000
- 25%
- 22,000
- Median
- 53,000
- 75%
- 85,000
- 90%
- 117,000
Show the numbers
| Mileage | Complaints | Share |
|---|---|---|
| 0–5,000 | 630 | 10.9% |
| 5,000–10,000 | 267 | 4.6% |
| 10,000–15,000 | 244 | 4.2% |
| 15,000–20,000 | 200 | 3.5% |
| 20,000–25,000 | 185 | 3.2% |
| 25,000–30,000 | 165 | 2.9% |
| 30,000–35,000 | 233 | 4.0% |
| 35,000–40,000 | 253 | 4.4% |
| 40,000–45,000 | 265 | 4.6% |
| 45,000–50,000 | 231 | 4.0% |
| 50,000–55,000 | 274 | 4.7% |
| 55,000–60,000 | 237 | 4.1% |
| 60,000–65,000 | 278 | 4.8% |
| 65,000–70,000 | 213 | 3.7% |
| 70,000–75,000 | 227 | 3.9% |
| 75,000–80,000 | 200 | 3.5% |
| 80,000–85,000 | 224 | 3.9% |
| 85,000–90,000 | 183 | 3.2% |
| 90,000–95,000 | 175 | 3.0% |
| 95,000–100,000 | 147 | 2.5% |
| 100,000–105,000 | 145 | 2.5% |
| 105,000–110,000 | 84 | 1.5% |
| 110,000–115,000 | 103 | 1.8% |
| 115,000–120,000 | 81 | 1.4% |
| 120,000–125,000 | 116 | 2.0% |
| 125,000–130,000 | 66 | 1.1% |
| 130,000–135,000 | 58 | 1.0% |
| 135,000–140,000 | 44 | 0.8% |
| 140,000–145,000 | 48 | 0.8% |
| 145,000–150,000 | 39 | 0.7% |
| 150,000–155,000 | 25 | 0.4% |
| 155,000–160,000 | 21 | 0.4% |
| 160,000–165,000 | 25 | 0.4% |
| 165,000–170,000 | 17 | 0.3% |
| 170,000–175,000 | 18 | 0.3% |
| 175,000–180,000 | 7 | 0.1% |
| 180,000–185,000 | 8 | 0.1% |
| 185,000–190,000 | 12 | 0.2% |
| 190,000–195,000 | 8 | 0.1% |
| 195,000–200,000 | 6 | 0.1% |
| 200,000+ | 20 | 0.3% |
Source: NHTSA Office of Defects Investigation, public domain. Complaint counts reflect what owners reported and are not a measure of failure rate per vehicle sold.
What this can and cannot tell you: these are complaints owners chose to file, not a failure rate. Popular models accumulate more of them simply by being common. How this is built.
Common Grand Cherokee problems, and when they happen
Figure 2 · Jeep Grand Cherokee 2011–2020
When each system fails
Bar spans the middle half of reports; the notch inside each bar is the median. Miles at failure on a proportional scale — equal distances are equal ratios, not equal miles.
- Transmission and driveline1,397 reports28,0006,000–69,000Transmission and driveline: 1,397 reports, median 28,000 miles, middle half 6,000 to 69,000 miles.
- Brakes1,174 reports41,00015,000–67,000Brakes: 1,174 reports, median 41,000 miles, middle half 15,000 to 67,000 miles.
- Problems owners could not categorise1,287 reports51,00019,000–87,000Problems owners could not categorise: 1,287 reports, median 51,000 miles, middle half 19,000 to 87,000 miles.
- Electrical system3,251 reports56,00032,000–88,000Electrical system: 3,251 reports, median 56,000 miles, middle half 32,000 to 88,000 miles.
- Engine1,756 reports60,00029,000–92,000Engine: 1,756 reports, median 60,000 miles, middle half 29,000 to 92,000 miles.
- Fuel and propulsion system890 reports63,00037,000–96,000Fuel and propulsion system: 890 reports, median 63,000 miles, middle half 37,000 to 96,000 miles.
- Seats817 reports72,00051,000–94,000Seats: 817 reports, median 72,000 miles, middle half 51,000 to 94,000 miles.
- Your odometer — appears after you enter it in “Where your car sits”
Ordered by median mileage, earliest first. The first 12,000 miles are shaded: that is the boundary this site uses between a manufacturing defect and ordinary wear, not a property of the world.
Source: NHTSA Office of Defects Investigation, public domain.
All systems in a table
| System | Complaints | Share | Median | 25–75% |
|---|---|---|---|---|
| Electrical system | 3,251 | 32.7% | 56,000 | 32,000–88,000 |
| Engine | 1,756 | 17.6% | 60,000 | 29,000–92,000 |
| Transmission and driveline | 1,397 | 14.0% | 28,000 | 6,000–69,000 |
| Problems owners could not categorise | 1,287 | 12.9% | 51,000 | 19,000–87,000 |
| Brakes | 1,174 | 11.8% | 41,000 | 15,000–67,000 |
| Fuel and propulsion system | 890 | 8.9% | 63,000 | 37,000–96,000 |
| Seats | 817 | 8.2% | 72,000 | 51,000–94,000 |
| Airbag system | 534 | 5.4% | 55,000 | 26,000–87,000 |
| Steering | 408 | 4.1% | 50,000 | 22,000–80,000 |
| Throttle and speed control | 361 | 3.6% | 25,000 | 5,000–58,000 |
System by system, in words
Complaints about this generation are not spread evenly across the vehicle, and the systems that generate the most of them do not all fail at the same point in a car's life. The median failure across all systems here is 53,000 miles; the figures below show which parts of the car run ahead of that and which run behind.
The electrical system accounts for 32.7% of complaints (3,251 reports, 1,811 of them with a mileage figure), with a median of 56,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 32,000 and 88,000 miles.
A single system taking 32.7% of all complaints is a concentration worth noting. It means that for this generation, most of what owners reported came back to one area of the car rather than being distributed across many small faults.
The engine accounts for 17.6% of complaints (1,756 reports, 1,106 of them with a mileage figure), with a median of 60,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 29,000 and 92,000 miles.
The transmission and driveline accounts for 14.0% of complaints (1,397 reports, 1,004 of them with a mileage figure), and it fails early — a median of 28,000 miles, well before the vehicle's overall median. Failures clustered this far below the rest of the car usually point to a design or manufacturing problem rather than wear, because wear does not selectively target one system on low-mileage examples. The middle half of these reports falls between 6,000 and 69,000 miles.
Problems owners could not categorise accounts for 12.9% of complaints (1,287 reports, 580 of them with a mileage figure), with a median of 51,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 19,000 and 87,000 miles.
The brakes account for 11.8% of complaints (1,174 reports, 560 of them with a mileage figure), with a median of 41,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 15,000 and 67,000 miles.
The fuel and propulsion system accounts for 8.9% of complaints (890 reports, 531 of them with a mileage figure), with a median of 63,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 37,000 and 96,000 miles.
Known problems with the 2011–2020 Grand Cherokee
Electrical (tipm) 2011–2013
TIPM-7 Totally Integrated Power Module internal fuel-pump relay sticks or fails, causing stalling, no-start, and fuel pump running with the key off. Addressed by NHTSA recall 15V-115 with an external relay bypass.
Engine (3.6L Pentastar) 2011–2013
Left-bank cylinder head valve-guide wear causes exhaust valve sealing loss and misfire (DTCs P0302/P0304/P0306) with a driver-side ticking noise. Not a safety recall — covered by TSB 09-002-14 and Chrysler warranty extension X56 (10 yr / 150k mi).
Transmission Shifter 2014–2015
Monostable electronic gear selector gives no tactile or visual confirmation of the selected gear; drivers exited with the vehicle still in gear, producing rollaway crashes. Recalled 2016 (NHTSA 16V-240) across ~1.1M FCA vehicles; linked to 266 crashes and 68 injuries.
Suspension 2011–2022
Quadra-Lift air suspension compressor and height-sensor failures causing the vehicle to sag or refuse to change ride height.
Engine (3.0L Ecodiesel) 2014–2016
EGR cooler cracking and emissions-system faults; the 2014-2016 EcoDiesel was also subject to the FCA diesel emissions consent decree and recalibration.
Before you buy a 2011–2020 Grand Cherokee: the 3-minute check
Generated from 5,782 mileage-tagged complaints, 37 recall campaigns, 5 documented problem areas. Print this page — the checklist survives print.
- Run the VIN at nhtsa.gov/recalls. 37 campaigns cover this generation; an open recall is a free repair you can make the seller's problem.
- Check electrical (tipm) on 2011–2013 cars. TIPM-7 Totally Integrated Power Module internal fuel-pump relay sticks or fails, causing stalling, no-start, and fuel pump running with the key off. Addressed by NHTSA recall 15V-115 with an external relay bypass.
- Check engine (3.6L pentastar) on 2011–2013 cars. Left-bank cylinder head valve-guide wear causes exhaust valve sealing loss and misfire (DTCs P0302/P0304/P0306) with a driver-side ticking noise. Not a safety recall — covered by TSB 09-002-14 and Chrysler warranty…
- Check transmission shifter on 2014–2015 cars. Monostable electronic gear selector gives no tactile or visual confirmation of the selected gear; drivers exited with the vehicle still in gear, producing rollaway crashes. Recalled 2016 (NHTSA 16V-240) across ~1.1M FCA…
- Complaint reports are not spread evenly across model years here — see the by-model-year table below before you settle on a year.
- End with a pre-purchase inspection of this car. Aggregate data describes the population; the example in front of you has its own history.
For a buyer, failures on this generation are spread rather than concentrated: the middle half falls between 22,000 and 85,000 miles, with a median of 53,000. There is no single mileage threshold to watch, which means condition and maintenance records are more informative than the odometer.
On inspection, the electrical system and the engine are where this generation's reports concentrate, so those are the areas worth a specific look. The electrical system in particular shows a median failure mileage of 56,000, which gives a concrete number to compare against the odometer of any car you are considering.
None of this is a substitute for a pre-purchase inspection on the individual car. Aggregate patterns describe a population; the example in front of you has its own history.
Grand Cherokee problems by mileage: where your car sits
Type your odometer reading, or read the common mileages in the table. Your marker lands on the timing chart above and on the curve below.
| System | Middle half of reports, mi | At 60k mi55% below | At 90k mi78% below | At 120k mi91% below | At 150k mi97% below | At 200k mi100% below |
|---|---|---|---|---|---|---|
| Electrical system | 32,000–88,000 | in window | earlier | earlier | earlier | earlier |
| Engine | 29,000–92,000 | in window | in window | earlier | earlier | earlier |
| Transmission and driveline | 6,000–69,000 | in window | earlier | earlier | earlier | earlier |
| Problems owners could not categorise | 19,000–87,000 | in window | earlier | earlier | earlier | earlier |
| Brakes | 15,000–67,000 | in window | earlier | earlier | earlier | earlier |
| Fuel and propulsion system | 37,000–96,000 | in window | in window | earlier | earlier | earlier |
| Seats | 51,000–94,000 | in window | in window | earlier | earlier | earlier |
Figure 3 · Jeep Grand Cherokee 2011–2020 · 5,782 reports with mileage
Share of reports below each mileage
Share of mileage-tagged reports filed at or below each odometer reading. Steps rise only at bin edges, by exact counted shares.
- 60,000 mi — 55% of reports below
- 90,000 mi — 78% of reports below
- 120,000 mi — 91% of reports below
- 150,000 mi — 97% of reports below
- 200,000 mi — 100% of reports below
- Median — the staircase crosses the 50% line here
- Your odometer — appears after you enter it above
The staircase tops out at 100%: the remaining 0.3% of reports (20) came above 200,000 miles.
Nothing is smoothed or interpolated. Linear axis, same as Figure 1.
Source: NHTSA Office of Defects Investigation, public domain.
2011–2020 Jeep Grand Cherokee recalls (37)
NHTSA records 37 recall campaigns covering vehicles in this generation. A recall means the manufacturer or the regulator concluded there was a safety defect or a standard was not met, and that a free remedy is owed to owners — including second and later owners.
The campaigns cluster around the electrical system (9), the hydraulic brake circuit (4), the engine and its cooling system (4). Several campaigns against one area can mean a remedy that did not hold, or separate defects in parts filed under the same heading; the summaries below name each defect.
Recall status is specific to the individual vehicle, not the model. Checking a VIN against NHTSA's lookup is free and takes under a minute, and it is the only way to know whether a particular car has had the work done.
Nov 2024 · 2018–2019 · Service Brakes, HydraulicA vehicle that can be started and shifted out of Park without applying the brake pedal can result in a…
The defect. Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control…
What can happen. A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in…
The free fix. Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact…
Jun 2023 · 2014–2020 · Engine and Engine CoolingAn engine stall can increase the risk of a crash.
The defect. Chrysler (FCA US, LLC) is recalling certain 2014-2019 RAM 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the…
What can happen. An engine stall can increase the risk of a crash.
The free fix. Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3…
Jun 2022 · 2018–2019 · Service Brakes, HydraulicA vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway…
The defect. Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the…
What can happen. A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of…
The free fix. This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that…
Jun 2022 · 2014–2020 · Fuel System, DieselFuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
The defect. Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 RAM 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in…
What can happen. Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
The free fix. Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed…
Nov 2020 · 2014–2019 · Engine and Engine CoolingCombustion in the intake manifold can increase the risk of a fire.
The defect. Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may…
What can happen. Combustion in the intake manifold can increase the risk of a fire.
The free fix. FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available.…
Sep 2020 · 2019–2020 · Back Over PreventionThe lingering rearview image can distract the driver, increasing the risk of a crash.
The defect. Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 RAM 1500 Pickup, RAM 2500 Pickup, RAM 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger…
What can happen. The lingering rearview image can distract the driver, increasing the risk of a crash.
The free fix. Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update…
Aug 2020 · 2014–2016 · Engine and Engine CoolingAn engine stall can increase the risk of a crash.
The defect. Chrysler (FCA US LLC) is recalling certain 2014-2018 RAM 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel…
What can happen. An engine stall can increase the risk of a crash.
The free fix. FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft…
Mar 2020 · 2019 · Power TrainA sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a…
The defect. Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion…
What can happen. A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.
The free fix. Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's…
Nov 2019 · 2011–2013 · Electrical SystemA vehicle stall increases the risk of a crash.
The defect. Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated…
What can happen. A vehicle stall increases the risk of a crash.
The free fix. Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that…
Oct 2018 · 2018 · EquipmentIf the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a…
The defect. Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Street and Racing Technology (SRT) and Trackhawk vehicles. The driver's floor mat may have insufficient clearance between the mat and the accelerator pedal, possibly preventing the pedal from…
What can happen. If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.
The free fix. Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at…
Aug 2018 · 2018 · Electrical SystemA vehicle stall can increase the risk of a crash.
The defect. Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler…
What can happen. A vehicle stall can increase the risk of a crash.
The free fix. Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403.…
May 2018 · 2014–2018 · Electrical SystemIf the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there…
The defect. Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500…
What can happen. If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
The free fix. Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may…
May 2018 · 2018 · Power TrainIf the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle…
The defect. Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
What can happen. If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
The free fix. Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403.…
Jan 2018 · 2018 · Fuel System, GasolineIf the fuel line separates, the engine may stall, increasing the risk of a crash.
The defect. Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Trackhawk vehicles equipped with a 6.2L Supercharged Engine. The fuel line may separate.
What can happen. If the fuel line separates, the engine may stall, increasing the risk of a crash. In addition, a fuel line separation increases the risk of an engine compartment fire and injury.
The free fix. Chrysler will notify owners, and dealers will inspect and, as necessary, replace the fuel line, free of charge. The recall began February 23, 2018. Owners may contact Chrysler customer service at…
Nov 2017 · 2014 · Electrical SystemIf the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
The defect. Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
What can happen. If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
The free fix. Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's…
Sep 2017 · 2011–2014 · Service BrakesIf the brake booster shield was not installed properly, the vehicle's braking ability may be reduced…
The defect. Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking…
What can happen. If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
The free fix. Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact…
Jul 2017 · 2012–2014 · Electrical SystemIf the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
The defect. Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with…
What can happen. If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
The free fix. Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018.…
Nov 2016 · 2016 · Fuel System, GasolineA fuel leak in the presence of an ignition source, can increase the risk of a fire.
The defect. Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Durango and Jeep Grand Cherokee vehicles manufactured February 10, 2016, to April 28, 2016 and equipped with a 3.6L engine built at the Saltillo engine plant. During the assembly of the engine…
What can happen. A fuel leak in the presence of an ignition source, can increase the risk of a fire.
The free fix. Chrysler will notify owners, and dealers will inspect the engine assembly for damage to the fuel rail crossover tube, replacing it as necessary, free of charge. The recall began on December 23, 2016.…
Sep 2016 · 2017 · EquipmentIf the tow bracket is loose, the bracket may detach from the vehicle while being it is being driven, possibly…
The defect. Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Grand Cherokee manufactured August 8, 2016 through August 16, 2016. In the affected vehicles, the rear tow hook bracket or tow eye bracket may be loose.
What can happen. If the tow bracket is loose, the bracket may detach from the vehicle while being it is being driven, possibly becoming a road hazard. If the bracket detaches during a vehicle recovery, there may be a…
The free fix. Chrysler will notify owners, and dealers will confirm both tow hook bracket bolts are properly tightened, free of charge. The recall began on October 31, 2016. Owners may contact Chrysler customer…
Apr 2016 · 2016 · Exterior LightingIf the solenoid loses function, the transmission may lock in the Park or Neutral position when the vehicle…
The defect. Chrysler (FCA US LLC) is recalling certain model year 2016 Jeep Grand Cherokee vehicles manufactured May 15, 2015 to February 19, 2016. The brake transmission shift interlock solenoid may have a loose electrical connection which could result in a loss of…
What can happen. If the solenoid loses function, the transmission may lock in the Park or Neutral position when the vehicle comes to a stop, possibly rendering the vehicle disabled in traffic, increasing the risk of…
The free fix. Chrysler will notify owners, and dealers will replace the shifter assembly, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403.…
Apr 2016 · 2014–2015 · Power TrainDrivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and…
The defect. Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The…
What can happen. Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the…
The free fix. Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler…
Mar 2016 · 2015–2016 · Service Brakes, HydraulicA cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.
The defect. Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an…
What can happen. A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.
The free fix. Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016.…
Dec 2015 · 2011–2013 · Interior LightingThe vanity lamp wiring may short, increasing the risk of a vehicle fire.
The defect. Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit…
What can happen. The vanity lamp wiring may short, increasing the risk of a vehicle fire.
The free fix. Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners…
Jul 2015 · 2015 · SuspensionIf the rear lower control arm fractures it may result in a change in ride height, loss of rear end stability…
The defect. Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Grand Cherokee and Dodge Durango vehicles manufactured June 12, 2015, to June 20, 2015. The affected vehicles may be equipped with rear lower control arms that may have been incorrectly heat…
What can happen. If the rear lower control arm fractures it may result in a change in ride height, loss of rear end stability, and reduced braking capabilities, increasing the risk of a crash.
The free fix. Chrysler will notify owners, and dealers will inspect and if necessary replace the lower control arms, free of charge. The recall began July 29, 2015. Owners may contact Chrysler customer service at…
Jul 2015 · 2014–2015 · EquipmentExploitation of the software vulnerability may result in unauthorized remote modification and control of…
The defect. Chrysler (FCA US LLC) is recalling certain model year 2013-2015 RAM 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper…
What can happen. Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
The free fix. Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own…
Feb 2015 · 2012–2013 · Electrical SystemA vehicle stall increases the risk of a crash.
The defect. Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18…
What can happen. A vehicle stall increases the risk of a crash.
The free fix. Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at…
Oct 2014 · 2014 · Seat BeltsIf the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk…
The defect. Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant…
What can happen. If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use…
The free fix. Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's…
Oct 2014 · 2014 · Electronic Stability Control (esc)If the ESC is disabled during certain driving situations, the driver may not be able to adequately control…
The defect. Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic…
What can happen. If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
The free fix. Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403.…
Oct 2014 · 2012–2014 · Electrical SystemIf the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
The defect. Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160…
What can happen. If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
The free fix. Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403.…
Sep 2014 · 2011 · Electrical SystemA vehicle stall increases the risk of a crash.
The defect. Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay…
What can happen. A vehicle stall increases the risk of a crash.
The free fix. Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer…
Jul 2014 · 2011–2014 · Electrical SystemIf the vanity lamp wiring shorts, there is an increased risk of fire.
The defect. Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short…
What can happen. If the vanity lamp wiring shorts, there is an increased risk of fire.
The free fix. Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer…
Jun 2014 · 2014 · Forward Collision AvoidanceThe unintended continued acceleration may increase the risk of a crash.
The defect. Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles…
What can happen. The unintended continued acceleration may increase the risk of a crash.
The free fix. Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at…
Apr 2014 · 2011–2014 · Service BrakesThe water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
The defect. Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode…
What can happen. The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
The free fix. Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the…
Mar 2014 · 2012–2013 · Service Brakes, HydraulicIf the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the…
The defect. Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the…
What can happen. If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
The free fix. Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number…
Oct 2013 · 2014 · Electronic Stability Control (esc)A loss of ABS and ESC function reduces the driver's ability to control the vehicle.
The defect. Chrysler Group, LLC (Chrysler) is recalling certain model year 2014 Jeep Grand Cherokee vehicles manufactured January 8, 2013, through August 20, 2013. Due to a disruption of computer communications and loose alternator ground wires, the affected vehicles may…
What can happen. A loss of ABS and ESC function reduces the driver's ability to control the vehicle. Drivers would not be warned of brake system failures or any other failures which would be illuminated on the…
The free fix. Chrysler will notify owners, and dealers will update the ABS and instrument cluster module software and tighten the alternator ground wire, free of charge. The recall began on November 19, 2013.…
Jul 2013 · 2014 · Exterior LightingWithout parking lamps, the vehicle may not be as visible to other vehicles, increasing the risk of a crash.
The defect. Chrysler is recalling certain model year 2014, non-SRT trimmed, Grand Cherokee vehicles manufactured January 14, 2013, through March 20, 2013 equipped with premium headlamps. In the affected vehicles, when switching between daytime running lights and parking…
What can happen. Without parking lamps, the vehicle may not be as visible to other vehicles, increasing the risk of a crash.
The free fix. Chrysler will notify owners, and dealers will update the Central Body Controller software, free of charge. The recall BEGAN ON September 12, 2013. Owners may contact Chrysler at 1-800-247-9753.…
Sep 2011 · 2012 · Engine and Engine CoolingConnecting rod failure may lead to engine seizure which may increase the risk of a crash.
The defect. Chrysler is recalling certain model year 2012 Chrysler vehicles, including 200 and Town and Country models, Dodge vehicles, including charger, durango, Grand Caravan and journey models and Jeep Grand Cherokee vehicles manufactured from august 31, 2011…
What can happen. Connecting rod failure may lead to engine seizure which may increase the risk of a crash.
The free fix. Chrysler will notify owners and replace the engine free of charge. The safety recall is expected to begin on or about november 18, 2011. Owners may contact Chrysler at 1-800-853-1403.
Crashes, fires and injuries owners reported
What owners reported alongside the failure itself, out of 9,951 complaints against this generation:
- Crashes
- 536 (5.4%)
- Fires
- 283
- Injury reports
- 368
- Fatality reports
- 3
These flags are self-reported by complainants and unverified by NHTSA; one report can carry several flags, so the counts overlap and do not sum to a total. They are not adjusted for how many of these vehicles are on the road. No chart is drawn here on purpose: overlapping counts spanning very different magnitudes cannot be honestly encoded as lengths.
Grand Cherokee problems by model year
The 2014 drew the most complaints of this generation, 2,375, most of them about the electrical system, and the 2020 the fewest, 238. A typical year drew about 828.
That makes the 2014 stand out at roughly 2.9 times a typical year. A count like this follows how many cars of each year were sold and how long they have been on the road as much as how often they failed, so it is not by itself evidence of a worse year; what each year's reports name, in its card and row, is the useful part.
| Year | Complaints | With mileage | Median miles | Most reported | Recalls |
|---|---|---|---|---|---|
| 2011 | 1,641 | 1,165 | 64,000 | Electrical system (780) | 6 |
| 2012 | 1,642 | 1,017 | 65,000 | Electrical system (836) | 10 |
| 2013 | 802 | 435 | 67,000 | Electrical system (374) | 9 |
| 2014 | 2,375 | 1,505 | 50,000 | Electrical system (483) | 18 |
| 2015 | 1,359 | 816 | 40,000† | Transmission and driveline (351) | 9 |
| 2016 | 310 | 182 | 32,000† | Transmission and driveline (78) | 8 |
| 2017 | 364 | 196 | 32,000† | Engine (102) | 5 |
| 2018 | 853 | 265 | 24,000† | Electrical system (339) | 10 |
| 2019 | 367 | 136 | 34,000† | Electrical system (82) | 7 |
| 2020 | 238 | 65 | 13,000 | Electrical system (72) | 3 |
What Grand Cherokee owners reported
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at a slow speed, the A/C unit started blowing warm air, with the battery, ABS, and malfunction indicator warning lights illuminated. The vehicle stalled, and the contact to pulled over to the shoulder. Upon inspection, there was extreme…
2011 · 250,000 miles · Electrical system
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving approximately 40 MPH, the front passenger’s side active head restraint inadvertently deployed without an impact. The front seat passenger was not injured. The vehicle was taken to the dealer, where it was determined that the active head…
2014 · 175,000 miles · Seats
The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving approximately 25 MPH to a park with her children inside the vehicle, the head restraint suddenly exploded without warning or impact. The head restraint was protruding approximately three to four inches. The contact sustained nerve…
2015 · 120,000 miles · Seats
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that since the vehicle was purchased, there was an abnormally strong coolant odor coming from the vehicle. The dealer was notified of the failure and informed the contact that the coolant reservoir was recently refilled, and the odor might be due to an…
2018 · 125,000 miles · Engine and its cooling system
Built from 5,782 NHTSA complaints with mileage · snapshot 2026-09-26 · open data · how it is built
Other Grand Cherokee generations
- Grand Cherokee 1993–1998 799 reports with mileage, most about the transmission and driveline
- Grand Cherokee 1999–2004 4,209 reports with mileage, most about the hydraulic brake circuit
- Grand Cherokee 2005–2010 3,658 reports with mileage, most about the electrical system
- Grand Cherokee 2021–2025 266 reports with mileage, most about the electrical system