Dodge Journey 2009–2020 problems by year and mileage
1st generation (only generation) · JC49 (FCA JC / D-segment)
NHTSA data through 24 September 20265,527 complaints, 3,656 with mileageMethod
Which year is yours? Tap it to see what breaks on it.
- 200962kmedian
- 201071kmedian
- 201165kmedian
- 201278kmedian
- 201372kmedian
- 201454kmedian
- 201557kmedian
- 201656k†median
- 201735k†median
- 201825k†median
- 2019—too few
- 2020—too few
The 2009 Dodge Journey
Close- Median failure report
- 62,000 mi
- Complaints filed
- 1,594
- Recalls naming this year
- 8
Most reported on the 2009
- Electrical system814 reports · median 80,000 mi
- Airbag system286 reports · median 100,000 mi
- Hydraulic brake circuit228 reports · median 20,000 mi
8 recall campaigns name the 2009: Steering — hydraulic power assist; Air bags — frontal; Air bags. Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.
The 2010 Dodge Journey
Close- Median failure report
- 71,000 mi
- Complaints filed
- 1,085
- Recalls naming this year
- 4
Most reported on the 2010
- Electrical system653 reports · median 78,000 mi
- Engine178 reports · median 80,000 mi
- Problems owners could not categorise126 reports · median 96,000 mi
4 recall campaigns name the 2010: Steering — hydraulic power assist; Air bags; Electrical system — ignition. Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.
The 2011 Dodge Journey
Close- Median failure report
- 65,000 mi
- Complaints filed
- 169
- Recalls naming this year
- 4
Most reported on the 2011
- Brakes47 reports · median 26,000 mi
- Electrical system43 reports · median 80,000 mi
- Engine29 reports
4 recall campaigns name the 2011: Air bags — frontal; Steering — hydraulic power assist; Engine and engine cooling — engine. Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.
The 2012 Dodge Journey
Close- Median failure report
- 78,000 mi
- Complaints filed
- 376
- Recalls naming this year
- 6
Most reported on the 2012
- Electrical system116 reports · median 85,000 mi
- Engine97 reports · median 89,000 mi
- Brakes95 reports · median 63,000 mi
6 recall campaigns name the 2012: Air bags — frontal; Steering — hydraulic power assist; Electronic stability control (esc). Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.
The 2013 Dodge Journey
Close- Median failure report
- 72,000 mi
- Complaints filed
- 353
- Recalls naming this year
- 4
Most reported on the 2013
- Electrical system73 reports · median 57,000 mi
- Engine72 reports · median 82,000 mi
- Brakes61 reports · median 60,000 mi
4 recall campaigns name the 2013: Air bags — frontal; Steering — hydraulic power assist; Electronic stability control (esc). Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.
The 2014 Dodge Journey
Close- Median failure report
- 54,000 mi
- Complaints filed
- 415
- Recalls naming this year
- 7
Most reported on the 2014
- Electrical system105 reports · median 46,000 mi
- Engine98 reports · median 55,000 mi
- Brakes80 reports · median 41,000 mi
7 recall campaigns name the 2014: Electrical system — software; Equipment; Air bags — frontal. Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.
The 2015 Dodge Journey
Close- Median failure report
- 57,000 mi
- Complaints filed
- 553
- Recalls naming this year
- 6
Most reported on the 2015
- Engine135 reports · median 57,000 mi
- Electrical system118 reports · median 48,000 mi
- Brakes94 reports · median 42,000 mi
6 recall campaigns name the 2015: Electrical system — software; Air bags — frontal; Steering — hydraulic power assist. Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.
The 2016 Dodge Journey
Close- Median failure report
- 56,000 mi
- Complaints filed
- 386
- Recalls naming this year
- 4
At least 40% of the complaints about the 2016 were filed after 2020, and most complaints filed since then carry no odometer reading. The median here rests on the earlier reports and likely understates the mileage these failures happen at.
Most reported on the 2016
- Engine113 reports · median 64,000 mi
- Transmission and driveline86 reports · median 65,000 mi
- Electrical system84 reports · median 61,000 mi
4 recall campaigns name the 2016: Electrical system — software; Engine and engine cooling — engine; Power train — automatic transmission. Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.
The 2017 Dodge Journey
Close- Median failure report
- 35,000 mi
- Complaints filed
- 197
- Recalls naming this year
- 2
At least 40% of the complaints about the 2017 were filed after 2020, and most complaints filed since then carry no odometer reading. The median here rests on the earlier reports and likely understates the mileage these failures happen at.
Most reported on the 2017
- Electrical system59 reports
- Engine43 reports
- Transmission and driveline32 reports
2 recall campaigns name the 2017: Exterior lighting; Electrical system — software. Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.
The 2018 Dodge Journey
Close- Median failure report
- 25,000 mi
- Complaints filed
- 234
- Recalls naming this year
- 6
At least 40% of the complaints about the 2018 were filed after 2020, and most complaints filed since then carry no odometer reading. The median here rests on the earlier reports and likely understates the mileage these failures happen at.
Most reported on the 2018
- Electrical system72 reports
- Problems owners could not categorise45 reports
- Engine30 reports
6 recall campaigns name the 2018: Exterior lighting; Electrical system — wiring; Service brakes, hydraulic — foundation components. Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.
The 2019 Dodge Journey
Close- Median failure report
- too few reports to time
- Complaints filed
- 100
- Recalls naming this year
- 1
Most reported on the 2019
- Problems owners could not categorise29 reports
- Electrical system23 reports
- Reversing camera and sensors19 reports
1 recall campaign names the 2019: Back over prevention — sensing system. Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.
The 2020 Dodge Journey
Close- Median failure report
- too few reports to time
- Complaints filed
- 65
- Recalls naming this year
- 1
Most reported on the 2020
- Electrical system19 reports
- Problems owners could not categorise19 reports
- Reversing camera and sensors14 reports
1 recall campaign names the 2020: Back over prevention — sensing system. Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.
Each tile shows the median mileage at which that model year’s failures were reported. † marks a year whose median likely understates the mileage: much of its reporting came after 2020, when most complaints stopped recording an odometer reading. The 2012 reports latest and the 2018 earliest, but part of that gap is age: the 2012 has had 6 more years on the road to accumulate mileage. 2 of these years carry fewer than 30 reports with an odometer reading and show no median at all, rather than one computed from a handful.
The short answer
“Is the 2009–2020 Dodge Journey reliable?”
- Median of reported failures
- 61,000 mi
- 90% of reports came by
- 130,000 mi
- Reports with mileage
- 3,656
- Recalls
- 27
Most reported
- Electrical system39.4% of complaints · median 72,000 mi
- Engine17.7% of complaints · median 72,000 mi
- Brakes12.8% of complaints · median 41,000 mi
Documented problems
Owners filed 5,527 complaints with NHTSA about the 2009–2020 Dodge Journey; the electrical system leads with 39.4% of them, and half of the 3,656 that record an odometer reading came by 61,000 miles. A count like this can’t rate reliability on its own: NHTSA records what owners chose to report, not how many of each car were sold.
Failures are spread across the mileage range, with the middle half between 29,000 and 96,000 miles.
Before-you-buy checklist ↓At your mileage ↓Check this VIN — NHTSA ↗
How many miles does a 2009–2020 Dodge Journey last?
Complaint records can’t measure how long a car lasts; they show when reported failures happened. On the 2009–2020 Dodge Journey, half of the 3,656 complaints that record an odometer reading were filed by 61,000 miles and 90% by 130,000 miles.
193 reports came in past 150,000 miles and 30 past 200,000 — each one proof that a Journey reached that mileage, not that it failed there.
Figure 1 · Dodge Journey 2009–2020 · 3,656 reports with mileage
Mileage at failure
Complaints per 5,000-mile bin, 0 to 200,000 miles, equal bins on a linear scale. Tallest bar = 232 complaints.
- Rest of the range
- Median
- 200,000+ — 30 complaints (0.8%), plotted separately
- 10%
- 11,000
- 25%
- 28,700
- Median
- 61,200
- 75%
- 96,000
- 90%
- 130,000
Show the numbers
| Mileage | Complaints | Share |
|---|---|---|
| 0–5,000 | 232 | 6.3% |
| 5,000–10,000 | 104 | 2.8% |
| 10,000–15,000 | 136 | 3.7% |
| 15,000–20,000 | 165 | 4.5% |
| 20,000–25,000 | 160 | 4.4% |
| 25,000–30,000 | 141 | 3.9% |
| 30,000–35,000 | 156 | 4.3% |
| 35,000–40,000 | 122 | 3.3% |
| 40,000–45,000 | 131 | 3.6% |
| 45,000–50,000 | 106 | 2.9% |
| 50,000–55,000 | 160 | 4.4% |
| 55,000–60,000 | 131 | 3.6% |
| 60,000–65,000 | 168 | 4.6% |
| 65,000–70,000 | 135 | 3.7% |
| 70,000–75,000 | 141 | 3.9% |
| 75,000–80,000 | 107 | 2.9% |
| 80,000–85,000 | 149 | 4.1% |
| 85,000–90,000 | 132 | 3.6% |
| 90,000–95,000 | 139 | 3.8% |
| 95,000–100,000 | 98 | 2.7% |
| 100,000–105,000 | 124 | 3.4% |
| 105,000–110,000 | 66 | 1.8% |
| 110,000–115,000 | 92 | 2.5% |
| 115,000–120,000 | 58 | 1.6% |
| 120,000–125,000 | 79 | 2.2% |
| 125,000–130,000 | 49 | 1.3% |
| 130,000–135,000 | 61 | 1.7% |
| 135,000–140,000 | 44 | 1.2% |
| 140,000–145,000 | 48 | 1.3% |
| 145,000–150,000 | 29 | 0.8% |
| 150,000–155,000 | 33 | 0.9% |
| 155,000–160,000 | 21 | 0.6% |
| 160,000–165,000 | 34 | 0.9% |
| 165,000–170,000 | 12 | 0.3% |
| 170,000–175,000 | 23 | 0.6% |
| 175,000–180,000 | 9 | 0.2% |
| 180,000–185,000 | 12 | 0.3% |
| 185,000–190,000 | 3 | 0.1% |
| 190,000–195,000 | 11 | 0.3% |
| 195,000–200,000 | 5 | 0.1% |
| 200,000+ | 30 | 0.8% |
Source: NHTSA Office of Defects Investigation, public domain. Complaint counts reflect what owners reported and are not a measure of failure rate per vehicle sold.
What this can and cannot tell you: these are complaints owners chose to file, not a failure rate. Popular models accumulate more of them simply by being common. How this is built.
Common Journey problems, and when they happen
Figure 2 · Dodge Journey 2009–2020
When each system fails
Bar spans the middle half of reports; the notch inside each bar is the median. Miles at failure on a proportional scale — equal distances are equal ratios, not equal miles.
- Brakes709 reports41,00021,000–76,000Brakes: 709 reports, median 41,000 miles, middle half 21,000 to 76,000 miles.
- Transmission and driveline528 reports65,00024,000–95,000Transmission and driveline: 528 reports, median 65,000 miles, middle half 24,000 to 95,000 miles.
- Steering360 reports66,00027,000–105,000Steering: 360 reports, median 66,000 miles, middle half 27,000 to 105,000 miles.
- Problems owners could not categorise644 reports70,00039,000–110,000Problems owners could not categorise: 644 reports, median 70,000 miles, middle half 39,000 to 110,000 miles.
- Engine978 reports72,00042,000–102,000Engine: 978 reports, median 72,000 miles, middle half 42,000 to 102,000 miles.
- Electrical system2,179 reports72,00045,000–100,000Electrical system: 2,179 reports, median 72,000 miles, middle half 45,000 to 100,000 miles.
- Airbag system659 reports79,00044,000–113,000Airbag system: 659 reports, median 79,000 miles, middle half 44,000 to 113,000 miles.
- Your odometer — appears after you enter it in “Where your car sits”
Ordered by median mileage, earliest first. The first 12,000 miles are shaded: that is the boundary this site uses between a manufacturing defect and ordinary wear, not a property of the world.
Source: NHTSA Office of Defects Investigation, public domain.
All systems in a table
| System | Complaints | Share | Median | 25–75% |
|---|---|---|---|---|
| Electrical system | 2,179 | 39.4% | 72,000 | 45,000–100,000 |
| Engine | 978 | 17.7% | 72,000 | 42,000–102,000 |
| Brakes | 709 | 12.8% | 41,000 | 21,000–76,000 |
| Airbag system | 659 | 11.9% | 79,000 | 44,000–113,000 |
| Problems owners could not categorise | 644 | 11.7% | 70,000 | 39,000–110,000 |
| Transmission and driveline | 528 | 9.6% | 65,000 | 24,000–95,000 |
| Steering | 360 | 6.5% | 66,000 | 27,000–105,000 |
| Hydraulic brake circuit | 321 | 5.8% | 20,000 | 15,000–31,000 |
| Seats | 305 | 5.5% | 74,000 | 50,000–106,000 |
| Electronic stability control (esc) | 290 | 5.2% | 74,000 | 36,000–103,000 |
System by system, in words
Complaints about this generation are not spread evenly across the vehicle, and the systems that generate the most of them do not all fail at the same point in a car's life. The median failure across all systems here is 61,000 miles; the figures below show which parts of the car run ahead of that and which run behind.
The electrical system accounts for 39.4% of complaints (2,179 reports, 1,379 of them with a mileage figure), with a median of 72,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 45,000 and 100,000 miles.
A single system taking 39.4% of all complaints is a concentration worth noting. It means that for this generation, most of what owners reported came back to one area of the car rather than being distributed across many small faults.
The engine accounts for 17.7% of complaints (978 reports, 659 of them with a mileage figure), with a median of 72,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 42,000 and 102,000 miles.
The brakes account for 12.8% of complaints (709 reports, 480 of them with a mileage figure), with a median of 41,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 21,000 and 76,000 miles.
The airbag system accounts for 11.9% of complaints (659 reports, 305 of them with a mileage figure), with a median of 79,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 44,000 and 113,000 miles.
Problems owners could not categorise accounts for 11.7% of complaints (644 reports, 343 of them with a mileage figure), with a median of 70,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 39,000 and 110,000 miles.
The transmission and driveline accounts for 9.6% of complaints (528 reports, 389 of them with a mileage figure), with a median of 65,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 24,000 and 95,000 miles.
Known problems with the 2009–2020 Journey
Engine — 3.6L Pentastar Left Cylinder Head 2011–2013
Premature valve guide wear in the left (driver's side) cylinder head causes a distinct ticking noise from the driver's side of the engine bay, progressing to misfires on cylinders 2/4/6 (P0302, P0304, P0306) and a check-engine light. Chrysler extended the cylinder head warranty on affected Journeys to 10 years / 150,000 miles from in-service date.
Electrical — Tipm (totally Integrated Power Module) 2011–2013
Failure of the integrated fuse/relay module, classically a stuck or failed fuel pump relay, causing crank-no-start, stalling while driving, and assorted phantom electrical faults. One of the defining FCA defects of this era.
Engine — Pentastar Oil Filter Housing 2011–2013
The plastic oil filter housing/oil cooler assembly cracks and leaks, and the integral oil by-pass valve can fail. Signs are oil leakage down the front of the engine and low oil pressure warnings.
Cooling System / Cylinder Head 2011–2020
Debris collecting in the cylinder head coolant passages is among the most frequently reported Journey engine faults in aggregated repair data.
Transmission (4-Speed with 2.4L) 2009–2020
The carryover 4-speed automatic paired with the 2.4L for the model's entire life draws consistent harsh-shift and durability complaints; it was never updated even as the V6 moved to the 6-speed 62TE in 2011.
Before you buy a 2009–2020 Journey: the 3-minute check
Generated from 3,656 mileage-tagged complaints, 27 recall campaigns, 5 documented problem areas. Print this page — the checklist survives print.
- Run the VIN at nhtsa.gov/recalls. 27 campaigns cover this generation; an open recall is a free repair you can make the seller's problem.
- Check engine — 3.6L pentastar left cylinder head on 2011–2013 (head redesigned after; some sources extend symptom reports to 2015) cars. Premature valve guide wear in the left (driver's side) cylinder head causes a distinct ticking noise from the driver's side of the engine bay, progressing to misfires on cylinders 2/4/6 (P0302, P0304, P0306) and a…
- Check electrical — tipm (totally integrated power module) on 2011–2013 most heavily reported; module used across the run cars. Failure of the integrated fuse/relay module, classically a stuck or failed fuel pump relay, causing crank-no-start, stalling while driving, and assorted phantom electrical faults. One of the defining FCA defects of this…
- Check engine — pentastar oil filter housing on 2011–2013 cars. The plastic oil filter housing/oil cooler assembly cracks and leaks, and the integral oil by-pass valve can fail. Signs are oil leakage down the front of the engine and low oil pressure warnings.
- Complaint reports are not spread evenly across model years here — see the by-model-year table below before you settle on a year.
- End with a pre-purchase inspection of this car. Aggregate data describes the population; the example in front of you has its own history.
For a buyer, failures on this generation are spread rather than concentrated: the middle half falls between 29,000 and 96,000 miles, with a median of 61,000. There is no single mileage threshold to watch, which means condition and maintenance records are more informative than the odometer.
On inspection, the electrical system and the engine are where this generation's reports concentrate, so those are the areas worth a specific look. The engine in particular shows a median failure mileage of 72,000, which gives a concrete number to compare against the odometer of any car you are considering.
None of this is a substitute for a pre-purchase inspection on the individual car. Aggregate patterns describe a population; the example in front of you has its own history.
Journey problems by mileage: where your car sits
Type your odometer reading, or read the common mileages in the table. Your marker lands on the timing chart above and on the curve below.
| System | Middle half of reports, mi | At 60k mi48% below | At 90k mi70% below | At 120k mi86% below | At 150k mi95% below | At 200k mi99% below |
|---|---|---|---|---|---|---|
| Electrical system | 45,000–100,000 | in window | in window | earlier | earlier | earlier |
| Engine | 42,000–102,000 | in window | in window | earlier | earlier | earlier |
| Brakes | 21,000–76,000 | in window | earlier | earlier | earlier | earlier |
| Airbag system | 44,000–113,000 | in window | in window | earlier | earlier | earlier |
| Problems owners could not categorise | 39,000–110,000 | in window | in window | earlier | earlier | earlier |
| Transmission and driveline | 24,000–95,000 | in window | in window | earlier | earlier | earlier |
| Steering | 27,000–105,000 | in window | in window | earlier | earlier | earlier |
Figure 3 · Dodge Journey 2009–2020 · 3,656 reports with mileage
Share of reports below each mileage
Share of mileage-tagged reports filed at or below each odometer reading. Steps rise only at bin edges, by exact counted shares.
- 60,000 mi — 48% of reports below
- 90,000 mi — 70% of reports below
- 120,000 mi — 86% of reports below
- 150,000 mi — 95% of reports below
- 200,000 mi — 99% of reports below
- Median — the staircase crosses the 50% line here
- Your odometer — appears after you enter it above
The staircase tops out at 99%: the remaining 0.8% of reports (30) came above 200,000 miles.
Nothing is smoothed or interpolated. Linear axis, same as Figure 1.
Source: NHTSA Office of Defects Investigation, public domain.
2009–2020 Dodge Journey recalls (27)
NHTSA records 27 recall campaigns covering vehicles in this generation. A recall means the manufacturer or the regulator concluded there was a safety defect or a standard was not met, and that a free remedy is owed to owners — including second and later owners.
The campaigns cluster around the electrical system (6), the airbag system (4), the engine and its cooling system (3). Several campaigns against one area can mean a remedy that did not hold, or separate defects in parts filed under the same heading; the summaries below name each defect.
Recall status is specific to the individual vehicle, not the model. Checking a VIN against NHTSA's lookup is free and takes under a minute, and it is the only way to know whether a particular car has had the work done.
Aug 2025 · 2019–2020 · Back Over PreventionA rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the…
The defect. Chrysler (FCA US, LLC) is recalling certain 2019-2021 RAM ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the…
What can happen. A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
The free fix. Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent…
Sep 2022 · 2017–2018 · Exterior LightingA dim reflector may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.
The defect. Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
What can happen. A dim reflector may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.
The free fix. Dealers will replace the headlamp assemblies, free of charge. Owner notification letters were mailed February 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US…
Aug 2018 · 2018 · Electrical SystemA vehicle stall can increase the risk of a crash.
The defect. Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler…
What can happen. A vehicle stall can increase the risk of a crash.
The free fix. Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403.…
Aug 2018 · 2018 · Service Brakes, HydraulicA reduction of braking performance can increase the risk of a crash.
The defect. Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form…
What can happen. A reduction of braking performance can increase the risk of a crash.
The free fix. Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403.…
Jun 2018 · 2018 · Back Over PreventionA loss of image in the rearview camera while backing up can increase the risk of a crash.
The defect. Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor…
What can happen. A loss of image in the rearview camera while backing up can increase the risk of a crash.
The free fix. Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's…
Jun 2018 · 2018 · VisibilityIf the full camera view is delayed and the driver does not check their surroundings before backing up, there…
The defect. Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey vehicles. When reverse gear has been selected, the rear camera view may not be fully visible within two seconds. As such, these vehicles fail to comply with the requirements of Federal Motor…
What can happen. If the full camera view is delayed and the driver does not check their surroundings before backing up, there may be an increased risk of a crash.
The free fix. Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's…
May 2018 · 2014–2018 · Electrical SystemIf the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there…
The defect. Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500…
What can happen. If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
The free fix. Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may…
Dec 2017 · 2014 · EquipmentIf the fire extinguisher does not function properly, it can increase the risk of injury in the event of a…
The defect. Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at…
What can happen. If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
The free fix. Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at…
Jul 2017 · 2011–2015 · Air BagsUnexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
The defect. Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.
What can happen. Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
The free fix. Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made…
Dec 2016 · 2016 · Engine and Engine CoolingIf the engine stalls, there is an increased the risk of a crash.
The defect. Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.
What can happen. If the engine stalls, there is an increased the risk of a crash.
The free fix. Chrysler will notify owners, and dealers will replace the crankshaft or camshaft sensor connector, free of charge. The recall began February 8, 2017. Owners may contact Chrysler customer service at…
Jun 2016 · 2016 · Power TrainIf the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a…
The defect. Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM…
What can happen. If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.
The free fix. Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403.…
May 2016 · 2009–2016 · SteeringA loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the…
The defect. Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power…
What can happen. A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
The free fix. Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact…
Jan 2016 · 2009 · Air BagsIf the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk…
The defect. FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the…
What can happen. If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the…
The free fix. Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403.…
Oct 2015 · 2012–2015 · Electronic Stability Control (esc)If the ABS or ESC is disabled, a loss of vehicle stability could occur, increasing the risk of a crash.
The defect. Chrysler (FCA US LLC) is recalling certain model year 2012-2015 Dodge Journey vehicles manufactured April 21, 2012, to April 14, 2015. In the affected vehicles, water may enter the wiring harness for the Anti-lock Brake System (ABS) module and leak into the…
What can happen. If the ABS or ESC is disabled, a loss of vehicle stability could occur, increasing the risk of a crash.
The free fix. Chrysler will notify owners, and dealers will seal the ABS wiring harness to prevent water from entering and will replace the ABS module and repair the headlamp and dash wiring harness, as necessary.…
Jul 2015 · 2011–2015 · Engine and Engine CoolingIf the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle…
The defect. Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust…
What can happen. If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.
The free fix. Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer…
Nov 2014 · 2014–2015 · EquipmentWith inaccurate information on the tire placard, the operator may overload the vehicle, increasing the risk…
The defect. Chrysler Group LLC (Chrysler) is recalling certain model year 2014-2015 Dodge Journey vehicles manufactured October 25, 2013, to August 22, 2014. The affected vehicles may be equipped with tire placard labels which contain inaccurate seating capacity and…
What can happen. With inaccurate information on the tire placard, the operator may overload the vehicle, increasing the risk of a crash.
The free fix. Chrysler will notify owners, and dealers will install a correct tire placard label, free of charge. The recall began April 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403.…
Jun 2014 · 2009–2010 · Air BagsIf the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which…
The defect. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring.…
What can happen. If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power…
The free fix. Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at…
Nov 2011 · 2012 · Service Brakes, HydraulicThis could lead to loss of braking ability increasing the risk of a crash.
The defect. Chrysler is recalling certain model year 2012 Dodge Journey and fiat 500 vehicles manufactured from october 24, 2011, through october 26, 2011. Some vehicles were assembled with contaminated brake fluid and may experience a degradation of the sealing…
What can happen. This could lead to loss of braking ability increasing the risk of a crash.
The free fix. Chrysler will notify owners and replace all brake components that come in contact with hydraulic brake fluid. This service will be performed free of charge. The safety recall began on march 1, 2012.…
Sep 2011 · 2012 · Engine and Engine CoolingConnecting rod failure may lead to engine seizure which may increase the risk of a crash.
The defect. Chrysler is recalling certain model year 2012 Chrysler vehicles, including 200 and Town and Country models, Dodge vehicles, including charger, durango, Grand Caravan and Journey models and Jeep Grand Cherokee vehicles manufactured from august 31, 2011…
What can happen. Connecting rod failure may lead to engine seizure which may increase the risk of a crash.
The free fix. Chrysler will notify owners and replace the engine free of charge. The safety recall is expected to begin on or about november 18, 2011. Owners may contact Chrysler at 1-800-853-1403.
Jun 2011 · 2011 · SteeringA missing or incorrectly installed rivet could compromise the ability of the steering column to support the…
The defect. Chrysler is recalling certain model year 2011dodge Journey, Jeep wrangler, Chrysler 200, Chrysler 200 convertible, Dodge avenger, Dodge nitro, Jeep liberty, Dodge caliber, Jeep compass, Jeep patriot, Dodge Grand Caravan and Chrysler town & country vehicles.…
What can happen. A missing or incorrectly installed rivet could compromise the ability of the steering column to support the occupant loads in the event of a frontal crash, decreasing the effectiveness of the frontal…
The free fix. Dealers will inspect for rivet presence and alignment and repair the steering column pivot as required, free of charge. The safety recall began on july 4, 2011. Owners may contact Chrysler at…
Mar 2011 · 2010 · Electrical SystemEngine shut off while driving could increase the risk of a crash.
The defect. Chrysler is recalling certain model year 2010 Dodge Journey, Grand Caravan, and Chrysler town & country vehicles manufacturer from august 3, 2009, through june 17, 2010. Some vehicles may experience inadvertent ignition key displacement from the run to…
What can happen. Engine shut off while driving could increase the risk of a crash.
The free fix. Dealers will replace the win modules free of charge. The safety recall is expected to begin during july 2011. Owners may contact Chrysler at 1-800-853-1403.
Dec 2010 · 2009 · Electrical SystemIn the event of a crash, the side airbag may not deploy, reducing the protection intended for the occupant…
The defect. Chrysler is recalling certain model year 2009 Dodge Journey vehicles manufacturer from november 1, 2007, through november 7, 2008. The wires within the front door wire harnesses may fatigue and break, which can interrupt the circuits for the side impact…
What can happen. In the event of a crash, the side airbag may not deploy, reducing the protection intended for the occupant and increasing the risk of injuries.
The free fix. Chrysler will notify owners and replace the left and right door wiring harnesses free of charge. The safety recall began on february 18, 2011. Owners may contact Chrysler at 1-800-853-1403.
Oct 2010 · 2010 · SteeringLeaked power steering fluid onto hot engine components could cause a fire.
The defect. Chrysler is recalling certain model year 2010 Chrysler sebring, 300, charger (lx) and Dodge challenger (lc), avenger (js), and Journey (jc), as well as model year 2011 Dodge RAM light duty pickup (ds) vehicles. Some of these vehicles may experience a…
What can happen. Leaked power steering fluid onto hot engine components could cause a fire.
The free fix. Dealers will inspect and replace as necessary the power steering pressure hoses free of charge. The safety recall began on december 20, 2010. Owners may contact Chrysler at 1-800-853-1403.
Apr 2009 · 2009 · Air BagsIn the event of a crash, the driver's airbag may not properly inflate and may not be able to properly protect…
The defect. Chrysler is recalling 4,314 my 2009 Dodge Journey, Jeep Grand Cherokee, commander and wrangler vehicles. Wiring may be reversed on the steering column control module driver airbag squib connector. The driver's airbag may not deploy as intended.
What can happen. In the event of a crash, the driver's airbag may not properly inflate and may not be able to properly protect an occupant, increasing the risk of injuries.
The free fix. Dealers will inspect the driver's airbag squib wires and replace the steering column control module free of charge. The recall is expected to begin during may 2009. Owners may contact Chrysler at…
Mar 2009 · 2009 · Electrical SystemIf the fuse for this circuit does not blow, the connector could overheat and potentially catch fire.
The defect. Chrysler is recalling 16,852 my 2009 Dodge Journey vehicles equipped without optional 115 volt auxiliary power outlet. An unused electrical connector for the optional 115 volt auxiliary power outlet option may become corroded and could short circuit.
What can happen. If the fuse for this circuit does not blow, the connector could overheat and potentially catch fire.
The free fix. Dealers will re-route and stow the 115 volt auxiliary power outlet connector and pull the 25 amp fuse to remove power from this unused circuit free of charge. The recall began on march 30, 2009.…
Oct 2008 · 2009 · Power TrainThis can cause the engine to stall and cause a crash without warning.
The defect. Chrysler is recalling 712 my 2009 sebring, Dodge caliber, avenger, Journey, Jeep patriot, and compass vehicles. A new adhesive used in the power train control module (PCM) manufacturing process can cause the printed circuit board to break.
What can happen. This can cause the engine to stall and cause a crash without warning.
The free fix. Dealers will replace the PCM free of charge. The recall began on november 10, 2008. Owners may contact Chrysler at 1-800-853-1403.
Jun 2008 · 2009 · Electrical SystemDamage to the wiring harness could result in an engine compartment fire.
The defect. Chrysler is recalling 6,692 my 2009 Dodge Journey vehicles equipped with a 3.5L engine. The engine wiring harness may contact the left transaxle mount.
What can happen. Damage to the wiring harness could result in an engine compartment fire.
The free fix. Dealers will inspect the engine wiring harness for damage. If the harness is damaged, the wiring will be repaired and a tie wrap installed to secure the harness away from the left transaxle mount. If…
Crashes, fires and injuries owners reported
What owners reported alongside the failure itself, out of 5,527 complaints against this generation:
- Crashes
- 208 (3.8%)
- Fires
- 111
- Injury reports
- 187
- Fatality reports
- 1
These flags are self-reported by complainants and unverified by NHTSA; one report can carry several flags, so the counts overlap and do not sum to a total. They are not adjusted for how many of these vehicles are on the road. No chart is drawn here on purpose: overlapping counts spanning very different magnitudes cannot be honestly encoded as lengths.
Journey problems by model year
The 2009 drew the most complaints of this generation, 1,594, most of them about the electrical system, and the 2020 the fewest, 65. A typical year drew about 364.
That makes the 2009 stand out at roughly 4.4 times a typical year. A count like this follows how many cars of each year were sold and how long they have been on the road as much as how often they failed, so it is not by itself evidence of a worse year; what each year's reports name, in its card and row, is the useful part.
| Year | Complaints | With mileage | Median miles | Most reported | Recalls |
|---|---|---|---|---|---|
| 2009 | 1,594 | 1,115 | 62,000 | Electrical system (814) | 8 |
| 2010 | 1,085 | 834 | 71,000 | Electrical system (653) | 4 |
| 2011 | 169 | 136 | 65,000 | Brakes (47) | 4 |
| 2012 | 376 | 269 | 78,000 | Electrical system (116) | 6 |
| 2013 | 353 | 236 | 72,000 | Electrical system (73) | 4 |
| 2014 | 415 | 262 | 54,000 | Electrical system (105) | 7 |
| 2015 | 553 | 326 | 57,000 | Engine (135) | 6 |
| 2016 | 386 | 240 | 56,000† | Engine (113) | 4 |
| 2017 | 197 | 107 | 35,000† | Electrical system (59) | 2 |
| 2018 | 234 | 94 | 25,000† | Electrical system (72) | 6 |
| 2019 | 100 | 24 | under 30 reports | Problems owners could not categorise (29) | 1 |
| 2020 | 65 | 13 | under 30 reports | Electrical system (19) | 1 |
What Journey owners reported
The contact owns a 2013 Dodge Journey. The contact stated that while driving, the ABS, brake, and traction control warning lights remained illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the ABS module had failed and needed replacement. The vehicle was not repaired. The…
2013 · 153,000 miles · Electronic stability control (esc)
The contact owns a 2018 Dodge Journey. The contact stated that while reversing, the rear-view camera displayed a blank image. The vehicle was taken to the dealer; however, the vehicle was not inspected. The contact was informed that an unknown recall was not associated with the VIN. The vehicle was not diagnosed or…
2018 · 80,000 miles · Reversing camera and sensors
The contact owns a 2020 Dodge Journey. The contact stated that while reversing the vehicle, the rear-view camera was inverted. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted.…
2020 · 97,000 miles · Reversing camera and sensors
The contact owns a 2019 Dodge Journey. The contact stated that while reversing, the rear-view camera displayed a black screen. The vehicle was taken to the dealer, where it was diagnosed with a failure of the rear-view camera. The contact was informed that the rear-view camera needed to be replaced. The vehicle was…
2019 · 55,000 miles · Reversing camera and sensors
Built from 3,656 NHTSA complaints with mileage · snapshot 2026-09-26 · open data · how it is built