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Subaru Outback 2000–2004 problems by year and mileage

2nd generation (BH)

Which year is yours? Tap it to see what breaks on it.

The 2000 Subaru Outback

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Median failure report
68,000 mi
Complaints filed
207
Recalls naming this year
1

Most reported on the 2000

  1. Transmission and driveline42 reports · median 58,000 mi
  2. Engine and its cooling system35 reports
  3. Tyres30 reports

1 recall campaign names the 2000: Suspension — rear. Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.

The 2001 Subaru Outback

Close
Median failure report
72,000 mi
Complaints filed
171
Recalls naming this year
3

Most reported on the 2001

  1. Fuel system26 reports
  2. Hydraulic brake circuit25 reports
  3. Transmission and driveline23 reports

3 recall campaigns name the 2001: Vehicle speed control — cables; Suspension — rear; Power train — automatic transmission. Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.

The 2002 Subaru Outback

Close
Median failure report
70,000 mi
Complaints filed
143
Recalls naming this year
4

Most reported on the 2002

  1. Hydraulic brake circuit27 reports
  2. Fuel system23 reports
  3. Transmission and driveline20 reports

4 recall campaigns name the 2002: Vehicle speed control — cables; Suspension — rear; Power train — automatic transmission. Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.

The 2003 Subaru Outback

Close
Median failure report
74,000 mi
Complaints filed
93
Recalls naming this year
14

Most reported on the 2003

  1. Airbag system19 reports
  2. Engine and its cooling system14 reports
  3. Transmission and driveline13 reports

14 recall campaigns name the 2003: Air bags — frontal; Air bags; Vehicle speed control — cables. Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.

The 2004 Subaru Outback

Close
Median failure report
68,000 mi
Complaints filed
90
Recalls naming this year
10

Most reported on the 2004

  1. Airbag system25 reports
  2. Throttle and speed control20 reports
  3. Engine and its cooling system13 reports

10 recall campaigns name the 2004: Air bags — frontal; Air bags; Vehicle speed control — cables. Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.

Each tile shows the median mileage at which that model year’s failures were reported. The 2003 reports latest and the 2004 earliest, but part of that gap is age: the 2003 has had 1 more year on the road to accumulate mileage.

The short answer

“Is the 2000–2004 Subaru Outback reliable?”

Median of reported failures
70,000 mi
90% of reports came by
150,000 mi
Reports with mileage
418
Recalls
16

Most reported

  1. Transmission and driveline15.3% of complaints · median 55,000 mi
  2. Engine and its cooling system14.3% of complaints · median 71,000 mi
  3. Throttle and speed control10.2% of complaints · median 52,000 mi

When each system fails ↓

Documented problems

What each one is ↓

Owners filed 704 complaints with NHTSA about the 2000–2004 Subaru Outback; the transmission and driveline leads with 15.3% of them, and half of the 418 that record an odometer reading came by 70,000 miles. A count like this can’t rate reliability on its own: NHTSA records what owners chose to report, not how many of each car were sold.

Failures are spread across the mileage range, with the middle half between 36,000 and 103,000 miles.

Before-you-buy checklist ↓At your mileage ↓Check this VIN — NHTSA ↗

How many miles does a 2000–2004 Subaru Outback last?

Complaint records can’t measure how long a car lasts; they show when reported failures happened. On the 2000–2004 Subaru Outback, half of the 418 complaints that record an odometer reading were filed by 70,000 miles and 90% by 150,000 miles.

43 reports came in past 150,000 miles and 15 past 200,000 — each one proof that an Outback reached that mileage, not that it failed there.

Figure 1 · Subaru Outback 2000–2004 · 418 reports with mileage

Mileage at failure

Complaints per 10,000-mile bin, 0 to 200,000 miles, equal bins on a linear scale. Tallest bar = 42 complaints.

Mileage at failure, Subaru Outback 2000–2004Histogram of 418 owner-reported failures by mileage, in 10,000-mile bins from 0 to 200,000. The tallest bin is 0 to 10,000 miles with 42 complaints, 10.0 percent of the total. Failures are spread across the mileage range, with the middle half between 36,000 and 103,000 miles. A further 15 complaints, 3.6 percent, were reported above 200,000 miles and are shown as a separate detached bar. Median mileage at failure is 70,000.
  • Rest of the range
  • Median
  • 200,000+ — 15 complaints (3.6%), plotted separately
10%
9,971
25%
35,500
Median
70,000
75%
103,000
90%
150,000

Tallest bin: 42 complaints between 0 and 10,000 miles. Based on 418 complaints that record mileage. Bin width 10,000 miles.

Show the numbers
Complaints by mileage bin
MileageComplaintsShare
0–10,0004210.0%
10,000–20,000266.2%
20,000–30,000215.0%
30,000–40,000307.2%
40,000–50,000256.0%
50,000–60,000276.5%
60,000–70,000358.4%
70,000–80,000317.4%
80,000–90,000358.4%
90,000–100,000296.9%
100,000–110,000215.0%
110,000–120,000122.9%
120,000–130,000163.8%
130,000–140,000122.9%
140,000–150,000133.1%
150,000–160,000102.4%
160,000–170,00051.2%
170,000–180,00061.4%
180,000–190,00041.0%
190,000–200,00030.7%
200,000+153.6%

Source: NHTSA Office of Defects Investigation, public domain. Complaint counts reflect what owners reported and are not a measure of failure rate per vehicle sold.

What this can and cannot tell you: these are complaints owners chose to file, not a failure rate. Popular models accumulate more of them simply by being common. How this is built.

Common Outback problems, and when they happen

Figure 2 · Subaru Outback 2000–2004

When each system fails

Bar spans the middle half of reports; the notch inside each bar is the median. Miles at failure on a proportional scale — equal distances are equal ratios, not equal miles.

  1. Hydraulic brake circuit70 reports31,00014,000–63,000Hydraulic brake circuit: 70 reports, median 31,000 miles, middle half 14,000 to 63,000 miles.
  2. Throttle and speed control72 reports52,00023,000–85,000Throttle and speed control: 72 reports, median 52,000 miles, middle half 23,000 to 85,000 miles.
  3. Transmission and driveline108 reports55,00025,000–74,000Transmission and driveline: 108 reports, median 55,000 miles, middle half 25,000 to 74,000 miles.
  4. Engine and its cooling system101 reports71,00040,000–91,000Engine and its cooling system: 101 reports, median 71,000 miles, middle half 40,000 to 91,000 miles.
  5. Airbag system57 reports82,00040,000–140,000Airbag system: 57 reports, median 82,000 miles, middle half 40,000 to 140,000 miles.
  6. Fuel system60 reports85,00066,000–97,000Fuel system: 60 reports, median 85,000 miles, middle half 66,000 to 97,000 miles.
  7. Suspension60 reports130,00093,000–170,000Suspension: 60 reports, median 130,000 miles, middle half 93,000 to 170,000 miles.
  • Your odometer — appears after you enter it in “Where your car sits”

Ordered by median mileage, earliest first. The first 12,000 miles are shaded: that is the boundary this site uses between a manufacturing defect and ordinary wear, not a property of the world.

Source: NHTSA Office of Defects Investigation, public domain.

All systems in a table
Complaints by vehicle system
SystemComplaintsShareMedian25–75%
Transmission and driveline10815.3%55,00025,000–74,000
Engine and its cooling system10114.3%71,00040,000–91,000
Throttle and speed control7210.2%52,00023,000–85,000
Hydraulic brake circuit709.9%31,00014,000–63,000
Fuel system608.5%85,00066,000–97,000
Suspension608.5%130,00093,000–170,000
Airbag system578.1%82,00040,000–140,000
Tyres497.0%——
Body structure436.1%125,00060,000–170,000
Electrical system304.3%80,0003,000–142,000
System by system, in words

Complaints about this generation are not spread evenly across the vehicle, and the systems that generate the most of them do not all fail at the same point in a car's life. The median failure across all systems here is 70,000 miles; the figures below show which parts of the car run ahead of that and which run behind.

The transmission and driveline accounts for 15.3% of complaints (108 reports, 75 of them with a mileage figure), with a median of 55,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 25,000 and 74,000 miles.

The engine and its cooling system accounts for 14.3% of complaints (101 reports, 72 of them with a mileage figure), with a median of 71,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 40,000 and 91,000 miles.

Throttle and speed control accounts for 10.2% of complaints (72 reports, 48 of them with a mileage figure), with a median of 52,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 23,000 and 85,000 miles.

The hydraulic brake circuit accounts for 9.9% of complaints (70 reports, 37 of them with a mileage figure), and it fails early — a median of 31,000 miles, well before the vehicle's overall median. Failures clustered this far below the rest of the car usually point to a design or manufacturing problem rather than wear, because wear does not selectively target one system on low-mileage examples. The middle half of these reports falls between 14,000 and 63,000 miles.

The fuel system accounts for 8.5% of complaints (60 reports, 47 of them with a mileage figure), with a median of 85,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 66,000 and 97,000 miles.

The suspension accounts for 8.5% of complaints (60 reports, 39 of them with a mileage figure), and it fails late — a median of 130,000 miles, considerably beyond the vehicle's overall median. That pattern is consistent with normal service life rather than a defect, though it matters for anyone buying an example already near that mileage. The middle half of these reports falls between 93,000 and 170,000 miles.

Known problems with the 2000–2004 Outback

Engine 2000–2004

EJ251/EJ253 SOHC external head gasket leak: composite gasket degrades at the outer edge and seeps oil and coolant down the block. Subaru's field remedy was a revised gasket plus a cooling-system conditioner additive, with extended coverage on some model years.

Suspension 2000–2004

Front and rear wheel bearing failure is a common recurring repair.

Emissions 2000–2004

Catalytic converter efficiency failures (P0420) frequently reported.

Before you buy a 2000–2004 Outback: the 3-minute check

Generated from 418 mileage-tagged complaints, 16 recall campaigns, 3 documented problem areas. Print this page — the checklist survives print.

  1. Run the VIN at nhtsa.gov/recalls. 16 campaigns cover this generation; an open recall is a free repair you can make the seller's problem.
  2. Check engine on 2000–2004 cars. EJ251/EJ253 SOHC external head gasket leak: composite gasket degrades at the outer edge and seeps oil and coolant down the block. Subaru's field remedy was a revised gasket plus a cooling-system conditioner additive…
  3. Check suspension on 2000–2004 cars. Front and rear wheel bearing failure is a common recurring repair.
  4. Check emissions on 2000–2004 cars. Catalytic converter efficiency failures (P0420) frequently reported.
  5. End with a pre-purchase inspection of this car. Aggregate data describes the population; the example in front of you has its own history.

For a buyer, failures on this generation are spread rather than concentrated: the middle half falls between 36,000 and 103,000 miles, with a median of 70,000. There is no single mileage threshold to watch, which means condition and maintenance records are more informative than the odometer.

On inspection, the transmission and driveline and the engine and its cooling system are where this generation's reports concentrate, so those are the areas worth a specific look. The transmission and driveline in particular shows a median failure mileage of 55,000, which gives a concrete number to compare against the odometer of any car you are considering.

None of this is a substitute for a pre-purchase inspection on the individual car. Aggregate patterns describe a population; the example in front of you has its own history.

Outback problems by mileage: where your car sits

Type your odometer reading, or read the common mileages in the table. Your marker lands on the timing chart above and on the curve below.

earlier most reports on that system came below this mileage — ask for repair records. in window this mileage sits inside the middle half of its reports. later most reports came above it. That describes reports, not your odds.

Where each system’s reports sit against common odometer readings
SystemMiddle half of reports, miAt 60k mi41% belowAt 90k mi65% belowAt 120k mi80% belowAt 150k mi90% belowAt 200k mi96% below
Transmission and driveline25,000–74,000in windowearlierearlierearlierearlier
Engine and its cooling system40,000–91,000in windowin windowearlierearlierearlier
Throttle and speed control23,000–85,000in windowearlierearlierearlierearlier
Hydraulic brake circuit14,000–63,000in windowearlierearlierearlierearlier
Fuel system66,000–97,000laterin windowearlierearlierearlier
Suspension93,000–170,000laterlaterin windowin windowearlier
Airbag system40,000–140,000in windowin windowin windowearlierearlier

Figure 3 · Subaru Outback 2000–2004 · 418 reports with mileage

Share of reports below each mileage

Share of mileage-tagged reports filed at or below each odometer reading. Steps rise only at bin edges, by exact counted shares.

Cumulative share of reports by mileage, Subaru Outback 2000–2004Of 418 reports that record mileage, the share filed below each odometer reading, rising in steps at each 10,000-mile bin edge. 41 percent below 60,000 miles. 65 percent below 90,000 miles. 80 percent below 120,000 miles. 90 percent below 150,000 miles. 96 percent below 200,000 miles. Median 70,000 miles.
  • 60,000 mi — 41% of reports below
  • 90,000 mi — 65% of reports below
  • 120,000 mi — 80% of reports below
  • 150,000 mi — 90% of reports below
  • 200,000 mi — 96% of reports below
  • Median — the staircase crosses the 50% line here
  • Your odometer — appears after you enter it above

The staircase tops out at 96%: the remaining 3.6% of reports (15) came above 200,000 miles.

Nothing is smoothed or interpolated. Linear axis, same as Figure 1.

Source: NHTSA Office of Defects Investigation, public domain.

2000–2004 Subaru Outback recalls (16)

NHTSA records 16 recall campaigns covering vehicles in this generation. A recall means the manufacturer or the regulator concluded there was a safety defect or a standard was not met, and that a free remedy is owed to owners — including second and later owners.

The campaigns cluster around the airbag system (8), the suspension (2), throttle and speed control (1). Several campaigns against one area can mean a remedy that did not hold, or separate defects in parts filed under the same heading; the summaries below name each defect.

Recall status is specific to the individual vehicle, not the model. Checking a VIN against NHTSA's lookup is free and takes under a minute, and it is the only way to know whether a particular car has had the work done.

Recall repairs are free at an authorized dealer, for any owner. Summaries below shorten NHTSA’s own wording.

  1. Jan 2020 · 2003–2004 · Air BagsAn inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in…

    The defect. Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of…

    What can happen. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    The free fix. Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may…

    NHTSA campaign 20V-003 (2020-01-02).

  2. Jan 2020 · 2003–2004 · Air BagsAn inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in…

    The defect. Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of…

    What can happen. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    The free fix. Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may…

    NHTSA campaign 20V-002 (2020-01-02).

  3. Jan 2020 · 2003–2004 · Air BagsAn inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in…

    The defect. Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of…

    What can happen. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    The free fix. Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators with alternate inflators, free of charge. The recall began January 7…

    NHTSA campaign 20V-001 (2020-01-02).

  4. May 2016 · 2003–2004 · Air BagsAn inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury…

    The defect. Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy, Outback, and Baja vehicles originally sold or that have ever been registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana…

    What can happen. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    The free fix. Subaru will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 24, 2016. Owners may contact Subaru customer service at…

    NHTSA campaign 16V-361 (2016-05-25).

  5. May 2016 · 2003–2004 · Air BagsAn inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury…

    The defect. Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy, Outback, 2006-2008 Impreza, Tribeca, 2006 Saab 9-2x, and 2003-2006 Baja vehicles originally sold or that have ever been registered in Arizona, Arkansas, Delaware, District of…

    What can happen. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    The free fix. Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 24, 2016. Owners may…

    NHTSA campaign 16V-359 (2016-05-25).

  6. May 2016 · 2003–2004 · Air BagsAn inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury…

    The defect. Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy, Outback, 2009-2011 Legacy, Outback, Forester, 2006-2011 Impreza, Tribeca, 2003-2006 Baja, and 2006 Saab 9-2x vehicles originally sold or that have ever been registered in…

    What can happen. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    The free fix. Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 26, 2016. Owners may…

    NHTSA campaign 16V-358 (2016-05-25).

  7. May 2015 · 2003–2004 · Air BagsIn the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could…

    The defect. Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Subaru Baja vehicles manufactured January 22, 2003, to July 21, 2004, 2004-2005 Impreza vehicles manufactured January 28, 2003, to May 31, 2005, 2003-2008 Subaru Legacy vehicles…

    What can happen. In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious…

    The free fix. Subaru will notify their owners and General Motors will notify Saab owners. Dealers will replace the passenger air bag inflator, free of charge. The Subaru recall began on June 17, 2015. Owners may…

    NHTSA campaign 15V-323 (2015-05-28).

  8. Dec 2014 · 2003–2004 · Air BagsIn the event of a crash necessitating deployment of the passenger’s frontal air bag, the inflator could…

    The defect. Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy and Outback vehicles, and 2003-2005 Baja vehicles sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever…

    What can happen. In the event of a crash necessitating deployment of the passenger’s frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious…

    The free fix. Subaru will notify their owners. Dealers will replace the passenger air bag inflator, free of charge. The recall began on January 15, 2015. Owners may contact Subaru at 1-800-782-2783. Subaru's…

    NHTSA campaign 14V-763 (2014-12-01).

  9. Mar 2004 · 2001–2004 · Vehicle Speed ControlIf this occurs during vehicle operation, the driver could lose control of the vehicle, which could result in…

    The defect. On certain passenger sedans, wagons, and sport utility vehicles, the cruise control cable could come out of its track on the cruise control lever and lodge on the control lever tab when the accelerator pedal is released. If this condition occurs, the throttle…

    What can happen. If this occurs during vehicle operation, the driver could lose control of the vehicle, which could result in a crash.

    The free fix. Dealers will install a cruise control cable retaining clip to the cruise control lever tab on the throttle shaft in order to prevent the cruise control cable from coming out of its track. Owner…

    NHTSA campaign 04V-128 (2004-03-16).

  10. Aug 2003 · 2004 · Fuel System, GasolineThis could result in fuel leakage.

    The defect. Certain passenger or sport utility vehicles may have a loose or out of position fuel filler hose clamp.

    What can happen. This could result in fuel leakage. Fuel leakage in the presence of an ignition source could result in a fire.

    The free fix. Dealers will inspect and tighten the clamp on the fuel filler hose. Owner notification began august 27, 2003. Owners should contact Subaru at 1-800-782-2783.

    NHTSA campaign 03V-303 (2003-08-20).

  11. Jun 2003 · 2003 · SuspensionIf the transverse link were to break due to rusting, control of the vehicle could be affected without prior…

    The defect. On some passenger and sport utility vehicles originally sold in or currently registered in the states of connecticut, delaware, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new…

    What can happen. If the transverse link were to break due to rusting, control of the vehicle could be affected without prior warning, possibly resulting in a crash.

    The free fix. Dealers will apply anti-rust material to the left front transverse link. Owner notification began august 1, 2003. Owners should contact Subaru at 1-800-782-2783.

    NHTSA campaign 03V-232 (2003-06-26).

  12. Apr 2003 · 2000–2003 · SuspensionIf such breakage occurs while the vehicle is being operated, control of the vehicle could be affected…

    The defect. This recall applies to certain passenger vehicles originally sold in or currently registered in the states of connecticut, delaware, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey…

    What can happen. If such breakage occurs while the vehicle is being operated, control of the vehicle could be affected, increasing the risk of a crash.

    The free fix. Dealers will clean and rust-proof the rear suspension subframe. Owner notification began july 14, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do…

    NHTSA campaign 03V-153 (2003-04-22).

  13. Oct 2002 · 2001–2003 · Power TrainThe vehicle could then move/roll without prior warning, increasing the risk of a crash.

    The defect. Certain sport utility and passenger vehicles equipped with automatic transmissions were produced with an improperly manufactured transmission parking rod. When the transmission selector lever is placed in the "p" (park) position, the transmission park…

    What can happen. The vehicle could then move/roll without prior warning, increasing the risk of a crash.

    The free fix. Dealers will replace the automatic transmission parking rod assembly. Owner notification january 8, 2003. An interim owner notification will be sent during november 2002. Owners who take their…

    NHTSA campaign 02V-282 (2002-10-30).

  14. Sep 2002 · 2003 · Engine and Engine CoolingIn some instances, the interference fit between the inner wall of the pulley center hole and the water pump…

    The defect. On certain sport utility and passenger vehicles equipped with 4-cylinder engines, the water pump pulley center hole was improperly machined.

    What can happen. In some instances, the interference fit between the inner wall of the pulley center hole and the water pump drive shaft was not as tight as specified in the drawing specification. This could result…

    The free fix. Dealers will replace the water pump. Owner notification began september 12, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free…

    NHTSA campaign 02V-240 (2002-09-13).

  15. Sep 2002 · 2003 · WheelsThis can result in the eventual loosening of the wheel hub-nuts during vehicle usage, increasing the risk of…

    The defect. On certain passenger vehicles equipped with 6-cylinder engines, the aluminum wheels may have an off-center diameter.

    What can happen. This can result in the eventual loosening of the wheel hub-nuts during vehicle usage, increasing the risk of a crash.

    The free fix. Dealers will replace all 4 aluminum wheels. Owner notification began september 12, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the…

    NHTSA campaign 02V-235 (2002-09-05).

  16. Mar 2002 · 2002 · Service Brakes, HydraulicAt these temperatures, the brakes may not release after being applied, even when the driver's foot is no…

    The defect. On certain passenger vehicles, the brake master cylinders may not function properly in ambient temperatures below freezing 32 degrees fahrenheit and lower).

    What can happen. At these temperatures, the brakes may not release after being applied, even when the driver's foot is no longer on the brake pedal. This can occur withour prior warning, possibly resulting in a crash.

    The free fix. Dealers will replace the master cylinders. Owner notification began march 21, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free…

    NHTSA campaign 02V-079 (2002-03-12).

Some of these 16 campaigns also cover Subaru Impreza 2002–2007 (8 of them) and Subaru Outback 2005–2009 (6 of them): the same campaign number appears in NHTSA’s file against both, which means the same defect and the same free repair. 7 of the 16 are specific to this vehicle alone.

Crashes, fires and injuries owners reported

What owners reported alongside the failure itself, out of 704 complaints against this generation:

Crashes
58 (8.2%)
Fires
15
Injury reports
29
Fatality reports
3

These flags are self-reported by complainants and unverified by NHTSA; one report can carry several flags, so the counts overlap and do not sum to a total. They are not adjusted for how many of these vehicles are on the road. No chart is drawn here on purpose: overlapping counts spanning very different magnitudes cannot be honestly encoded as lengths.

Outback problems by model year

The 2000 drew the most complaints of this generation, 207, most of them about the transmission and driveline, and the 2004 the fewest, 90. A typical year drew about 143.

Complaints by model year
YearComplaintsWith mileageMedian milesMost reportedRecalls
200020710468,000Transmission and driveline (42)1
200117110072,000Fuel system (26)3
20021438870,000Hydraulic brake circuit (27)4
2003936474,000Airbag system (19)14
2004906268,000Airbag system (25)10

What Outback owners reported

Autozone sold me (via warranty exchange) aftermarket brake pads that supposedly were the same part #d929 as the brake pads autozone had previously sold me and was replacing under warranty. However, the brake pads that they provided to me today as warranty replacements were too large for the brake caliper and would be…

2004 · 185,000 miles · Brakes

I get cards,i call,i get letters ,i call doesn't matter who sends them,you or Subaru dealer ,telling me i need to have an airbag swapped out as being defective,and me telling you i do not have the car anymore,it was picked up by an auction house but it needed alot done to it so they may have scrapped it,i don't know.…

2004 · 162,000 miles · Airbag system

My complaint is my headlights' they're cloudy. On nov. 29, 2018 The institute of highway safety released a report that said that 'most base model cars have poor-quality headlights. My complaint is the car manufacturers created this problem when they decided decades ago that plastic was a better shield over the…

2003 · 80,000 miles · Exterior lighting

The air conditioner begins to blow hot moist air after several minutes of working properly. Multiple mechanics including a specialty shop can't diagnose, and the only option is to replace the entire a/c compressor because the clutch isn't sold separately. I've read many accounts of the same "intermittent" a/c that…

2002 · 140,000 miles · Problems owners could not categorise

Built from 418 NHTSA complaints with mileage · snapshot 2026-09-26 · open data · how it is built

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