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Jeep Cherokee 2014–2023 problems by year and mileage

5th generation (KL)

NHTSA data through 24 September 202610,017 complaints, 6,058 with mileageMethod

A DO NOT DRIVE recall covers part of this generation — check the VIN before driving it home.

Which year is yours? Tap it to see what breaks on it.

• 201437kmedian
• 201527kmedian
• 201644k†median
• 201741k†median
• 201833k†median
• 201921k†median
• 202049kmedian
• 202149kmedian
• 2022—too few
• 2023—too few

Each tile shows the median mileage at which that model year’s failures were reported. † marks a year whose median likely understates the mileage: much of its reporting came after 2020, when most complaints stopped recording an odometer reading. The 2020 reports latest and the 2019 earliest, but part of that gap is age: the 2019 has had 1 more year on the road to accumulate mileage. 2 of these years carry fewer than 30 reports with an odometer reading and show no median at all, rather than one computed from a handful.

The short answer

“Is the 2014–2023 Jeep Cherokee reliable?”

Median of reported failures

36,000 mi

90% of reports came by

94,000 mi

Reports with mileage

6,058

Recalls

39

At least 40% of this generation’s complaints were filed after 2020, and most complaints filed since then carry no odometer reading, so the median likely understates the mileage these failures happen at.

Most reported

1. Transmission and driveline51.3% of complaints · median 38,000 mi
2. Engine21.4% of complaints · median 32,000 mi
3. Electrical system20.0% of complaints · median 36,000 mi

When each system fails ↓

Documented problems

• Transmission (zf 948TE 9-Speed)2014–2017
• Engine (2.4L Tigershark)2014–2020
• Driveline (4x4)2014–2018

What each one is ↓

Owners filed 10,017 complaints with NHTSA about the 2014–2023 Jeep Cherokee; the transmission and driveline leads with 51.3% of them, and half of the 6,058 that record an odometer reading came by 36,000 miles. A count like this can’t rate reliability on its own: NHTSA records what owners chose to report, not how many of each car were sold.

Failures are spread across the mileage range, with the middle half between 12,000 and 63,000 miles.

Before-you-buy checklist ↓At your mileage ↓Check this VIN — NHTSA ↗

How many miles does a 2014–2023 Jeep Cherokee last?

Figure 1 · Jeep Cherokee 2014–2023 · 6,058 reports with mileage

Mileage at failure

Complaints per 5,000-mile bin, 0 to 200,000 miles, equal bins on a linear scale. Tallest bar = 943 complaints.

9437074722360

15.6% of all reports fall between 0 and 5,000 miles

25k50k75k100k125k150k175k200k

• Rest of the range
• Median
• 200,000+ — 27 complaints (0.4%), plotted separately

10%

2,000

25%

12,380

Median

36,000

75%

63,000

90%

94,000

Tallest bin: 943 complaints between 0 and 5,000 miles. Based on 6,058 complaints that record mileage. Bin width 5,000 miles.

Show the numbers

Complaints by mileage bin

Mileage	Complaints	Share
0–5,000	943	15.6%
5,000–10,000	369	6.1%
10,000–15,000	350	5.8%
15,000–20,000	304	5.0%
20,000–25,000	348	5.7%
25,000–30,000	306	5.1%
30,000–35,000	326	5.4%
35,000–40,000	301	5.0%
40,000–45,000	345	5.7%
45,000–50,000	272	4.5%
50,000–55,000	292	4.8%
55,000–60,000	236	3.9%
60,000–65,000	204	3.4%
65,000–70,000	180	3.0%
70,000–75,000	168	2.8%
75,000–80,000	115	1.9%
80,000–85,000	161	2.7%
85,000–90,000	129	2.1%
90,000–95,000	109	1.8%
95,000–100,000	76	1.3%
100,000–105,000	87	1.4%
105,000–110,000	67	1.1%
110,000–115,000	51	0.8%
115,000–120,000	41	0.7%
120,000–125,000	55	0.9%
125,000–130,000	32	0.5%
130,000–135,000	35	0.6%
135,000–140,000	20	0.3%
140,000–145,000	23	0.4%
145,000–150,000	16	0.3%
150,000–155,000	18	0.3%
155,000–160,000	11	0.2%
160,000–165,000	13	0.2%
165,000–170,000	6	0.1%
170,000–175,000	8	0.1%
175,000–180,000	3	0.0%
180,000–185,000	5	0.1%
185,000–190,000	1	0.0%
190,000–195,000	3	0.0%
195,000–200,000	2	0.0%
200,000+	27	0.4%

Source: NHTSA Office of Defects Investigation, public domain. Complaint counts reflect what owners reported and are not a measure of failure rate per vehicle sold.

What this can and cannot tell you: these are complaints owners chose to file, not a failure rate. Popular models accumulate more of them simply by being common. How this is built.

Common Cherokee problems, and when they happen

Figure 2 · Jeep Cherokee 2014–2023

When each system fails

Bar spans the middle half of reports; the notch inside each bar is the median. Miles at failure on a proportional scale — equal distances are equal ratios, not equal miles.

System0–12,000 mi factory-defect window12,000 mi and beyond wear and service lifeMedian

1. Steering454 reports23,0007,500–51,000Steering: 454 reports, median 23,000 miles, middle half 7,500 to 51,000 miles.
2. Throttle and speed control554 reports25,0005,000–50,000Throttle and speed control: 554 reports, median 25,000 miles, middle half 5,000 to 50,000 miles.
3. Brakes632 reports25,0005,000–55,000Brakes: 632 reports, median 25,000 miles, middle half 5,000 to 55,000 miles.
4. Engine2,140 reports32,00011,000–56,000Engine: 2,140 reports, median 32,000 miles, middle half 11,000 to 56,000 miles.
5. Electrical system2,008 reports36,00014,000–57,000Electrical system: 2,008 reports, median 36,000 miles, middle half 14,000 to 57,000 miles.
6. Problems owners could not categorise1,687 reports37,00016,000–55,000Problems owners could not categorise: 1,687 reports, median 37,000 miles, middle half 16,000 to 55,000 miles.
7. Transmission and driveline5,140 reports38,00013,000–69,000Transmission and driveline: 5,140 reports, median 38,000 miles, middle half 13,000 to 69,000 miles.

5001k2k5k10k20k50k100k200k

• Your odometer — appears after you enter it in “Where your car sits”

Ordered by median mileage, earliest first. The first 12,000 miles are shaded: that is the boundary this site uses between a manufacturing defect and ordinary wear, not a property of the world.

Source: NHTSA Office of Defects Investigation, public domain.

All systems in a table

Complaints by vehicle system

System	Complaints	Share	Median	25–75%
Transmission and driveline	5,140	51.3%	38,000	13,000–69,000
Engine	2,140	21.4%	32,000	11,000–56,000
Electrical system	2,008	20.0%	36,000	14,000–57,000
Problems owners could not categorise	1,687	16.8%	37,000	16,000–55,000
Brakes	632	6.3%	25,000	5,000–55,000
Throttle and speed control	554	5.5%	25,000	5,000–50,000
Steering	454	4.5%	23,000	7,500–51,000
Fuel and propulsion system	366	3.7%	40,000	15,000–61,000
Body structure	266	2.7%	33,000	9,500–65,000
Electronic stability control (esc)	254	2.5%	34,000	16,000–53,000

System by system, in words

Complaints about this generation are not spread evenly across the vehicle, and the systems that generate the most of them do not all fail at the same point in a car's life. The median failure across all systems here is 36,000 miles; the figures below show which parts of the car run ahead of that and which run behind.

The transmission and driveline accounts for 51.3% of complaints (5,140 reports, 3,155 of them with a mileage figure), with a median of 38,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 13,000 and 69,000 miles.

A single system taking 51.3% of all complaints is a concentration worth noting. It means that for this generation, most of what owners reported came back to one area of the car rather than being distributed across many small faults.

The engine accounts for 21.4% of complaints (2,140 reports, 1,423 of them with a mileage figure), with a median of 32,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 11,000 and 56,000 miles.

The electrical system accounts for 20.0% of complaints (2,008 reports, 1,130 of them with a mileage figure), with a median of 36,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 14,000 and 57,000 miles.

Problems owners could not categorise accounts for 16.8% of complaints (1,687 reports, 909 of them with a mileage figure), with a median of 37,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 16,000 and 55,000 miles.

The brakes account for 6.3% of complaints (632 reports, 263 of them with a mileage figure), with a median of 25,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 5,000 and 55,000 miles.

Throttle and speed control accounts for 5.5% of complaints (554 reports, 385 of them with a mileage figure), with a median of 25,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 5,000 and 50,000 miles.

Known problems with the 2014–2023 Cherokee

Before you buy a 2014–2023 Cherokee: the 3-minute check

Generated from 6,058 mileage-tagged complaints, 39 recall campaigns, 3 documented problem areas. Print this page — the checklist survives print.

For a buyer, failures on this generation are spread rather than concentrated: the middle half falls between 12,000 and 63,000 miles, with a median of 36,000. There is no single mileage threshold to watch, which means condition and maintenance records are more informative than the odometer.

On inspection, the transmission and driveline and the engine are where this generation's reports concentrate, so those are the areas worth a specific look. The engine in particular shows a median failure mileage of 32,000, which gives a concrete number to compare against the odometer of any car you are considering.

None of this is a substitute for a pre-purchase inspection on the individual car. Aggregate patterns describe a population; the example in front of you has its own history.

Cherokee problems by mileage: where your car sits

Type your odometer reading, or read the common mileages in the table. Your marker lands on the timing chart above and on the curve below.

Your odometer, milesGo

Figure 3 · Jeep Cherokee 2014–2023 · 6,058 reports with mileage

Share of reports below each mileage

Share of mileage-tagged reports filed at or below each odometer reading. Steps rise only at bin edges, by exact counted shares.

100%75%50%25%0%

25k50k75k100k125k150k175k200k

• 60,000 mi — 72% of reports below
• 90,000 mi — 88% of reports below
• 120,000 mi — 95% of reports below
• 150,000 mi — 98% of reports below
• 200,000 mi — 100% of reports below
• Median — the staircase crosses the 50% line here
• Your odometer — appears after you enter it above

The staircase tops out at 100%: the remaining 0.4% of reports (27) came above 200,000 miles.

Nothing is smoothed or interpolated. Linear axis, same as Figure 1.

Source: NHTSA Office of Defects Investigation, public domain.

2014–2023 Jeep Cherokee recalls (39)

NHTSA records 39 recall campaigns covering vehicles in this generation. A recall means the manufacturer or the regulator concluded there was a safety defect or a standard was not met, and that a free remedy is owed to owners — including second and later owners.

1 of these carry a severe advisory — NHTSA's do not drive or park outside warnings, which the agency applies only when it considers the risk immediate. If you own one of these vehicles, that is the first thing to check by VIN.

The campaigns cluster around the transmission and driveline (12), the airbag system (4), body structure (3). Several campaigns against one area can mean a remedy that did not hold, or separate defects in parts filed under the same heading; the summaries below name each defect.

Recall status is specific to the individual vehicle, not the model. Checking a VIN against NHTSA's lookup is free and takes under a minute, and it is the only way to know whether a particular car has had the work done.

Recall repairs are free at an authorized dealer, for any owner. Summaries below shorten NHTSA’s own wording.

1. May 2026 · 2019–2023 · Power TrainA failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or…

   The defect. Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.

   What can happen. A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.

   The free fix. Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters…

   NHTSA campaign 26V-290 (2026-05-07).

2. Apr 2025 · 2017–2019 · Power TrainA loss of drive power can increase the risk of a crash.

   The defect. Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

   What can happen. A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.

   The free fix. Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may…

   NHTSA campaign 25V-011 (2025-04-29).

3. Jul 2024 · 2021–2022 · Air BagsAn air bag that does not deploy as intended can increase the risk of injury in a crash.

   The defect. Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Cherokee vehicles. An improperly secured connector for the right-side curtain air bag may prevent the air bag from deploying as intended. As such, these vehicles fail to comply with the requirements…

   What can happen. An air bag that does not deploy as intended can increase the risk of injury in a crash.

   The free fix. Dealers will secure the connector, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 71B.

   NHTSA campaign 24V-516 (2024-07-08).

4. Mar 2024 · 2022 · Exterior LightingTurn signals that do not function properly may fail to indicate the driver's intention to change vehicle…

   The defect. Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Cherokee vehicles. The turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108…

   What can happen. Turn signals that do not function properly may fail to indicate the driver's intention to change vehicle direction, increasing the risk of a crash.

   The free fix. Dealers will inspect and replace the steering column control module as necessary, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact FCA customer service at…

   NHTSA campaign 24V-239 (2024-03-28).

5. May 2023 · 2014–2016 · Structure park outsideA fire while parked or driving can increase the risk of injury.

   The defect. Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.

   What can happen. A fire while parked or driving can increase the risk of injury.

   The free fix. Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will…

   NHTSA campaign 23V-338 (2023-05-11).

6. Apr 2023 · 2016–2017 · Power TrainA loss of drive power can increase the risk of a crash.

   The defect. Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.

   What can happen. A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.

   The free fix. FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at…

   NHTSA campaign 23V-302 (2023-04-27).

7. May 2021 · 2021 · Power TrainA transmission fluid leak increases the risk of a fire.

   The defect. Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee vehicles. The transmission oil cooler hose may have been incorrectly cured, allowing transmission fluid to leak.

   What can happen. A transmission fluid leak increases the risk of a fire.

   The free fix. Dealers will inspect and replace the hose, free of charge. Owners notification letters were mailed May 18, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for…

   NHTSA campaign 21V-310 (2021-05-04).

8. Oct 2020 · 2021 · SuspensionA front lower control arm fracture while driving may result in a loss of steering control, increasing the…

   The defect. Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee Latitude and Jeep Cherokee Limited vehicles. One or both of the front lower control arms may fracture while driving.

   What can happen. A front lower control arm fracture while driving may result in a loss of steering control, increasing the risk of a crash without prior warning.

   The free fix. Chrysler will notify owners, and dealers will inspect the front lower control arms and replace them as necessary, free of charge. The recall began November 6, 2020. Owners may contact FCA US customer…

   NHTSA campaign 20V-657 (2020-10-27).

9. Sep 2020 · 2020 · Back Over PreventionThe lingering rearview image can distract the driver, increasing the risk of a crash.

   The defect. Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 RAM 1500 Pickup, RAM 2500 Pickup, RAM 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger…

   What can happen. The lingering rearview image can distract the driver, increasing the risk of a crash.

   The free fix. Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update…

   NHTSA campaign 20V-191 (2020-09-10).

10. Jun 2020 · 2014–2017 · Power TrainA loss of drive can cause a vehicle crash without prior warning.

    The defect. Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may…

    What can happen. A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.

    The free fix. FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic…

    NHTSA campaign 20V-343 (2020-06-11).

11. Aug 2019 · 2019–2020 · SteeringA loss of steering control increases the risk of a crash.

    The defect. Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

    What can happen. A loss of steering control increases the risk of a crash.

    The free fix. Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's…

    NHTSA campaign 19V-637 (2019-08-29).

12. Jun 2019 · 2019 · Air BagsIn the event of a crash, the inability to properly detect a crash may result in improper air bag deployment…

    The defect. Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.

    What can happen. In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.

    The free fix. Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's…

    NHTSA campaign 19V-449 (2019-06-13).

13. Jun 2019 · 2014 · Power TrainAn unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.

    The defect. Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.

    What can happen. An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.

    The free fix. Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403.…

    NHTSA campaign 19V-447 (2019-06-13).

14. Mar 2019 · 2019 · SeatsIn the event of a crash, the seat may move, increasing the risk of injury.

    The defect. Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.

    What can happen. In the event of a crash, the seat may move, increasing the risk of injury.

    The free fix. Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's…

    NHTSA campaign 19V-248 (2019-03-28).

15. Dec 2018 · 2019 · Electrical SystemWithout the activation of warning chimes, messages, and gauges to provide vehicle information to the driver…

    The defect. Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.

    What can happen. Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.

    The free fix. Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer…

    NHTSA campaign 18V-917 (2018-12-20).

16. Oct 2018 · 2019 · Power TrainA vehicle stall can increase the risk of crash.

    The defect. Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.

    What can happen. A vehicle stall can increase the risk of crash.

    The free fix. Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer…

    NHTSA campaign 18V-739 (2018-10-19).

17. Aug 2018 · 2018–2019 · Electrical SystemA vehicle stall can increase the risk of a crash.

    The defect. Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler…

    What can happen. A vehicle stall can increase the risk of a crash.

    The free fix. Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403.…

    NHTSA campaign 18V-524 (2018-08-09).

18. Aug 2018 · 2019 · Service Brakes, HydraulicA reduction of braking performance can increase the risk of a crash.

    The defect. Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form…

    What can happen. A reduction of braking performance can increase the risk of a crash.

    The free fix. Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403.…

    NHTSA campaign 18V-523 (2018-08-09).

19. Jul 2018 · 2018 · Power TrainIf the halfshaft bearing cage breaks, the halfshaft may not be able to transmit engine power, causing a loss…

    The defect. Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee all-wheel-drive vehicles. The bearing cage for the right front halfshaft assembly may not have been properly heat treated, possibly resulting in the bearing cage breaking and a potential halfshaft…

    What can happen. If the halfshaft bearing cage breaks, the halfshaft may not be able to transmit engine power, causing a loss of drive or it can allow the vehicle to move while in the "Park" position. Either…

    The free fix. Chrysler will notify owners, and dealers will replace the front right halfshaft assemblies, free of charge. The recall began September 20, 2018. Owners may contact Chrysler customer service at…

    NHTSA campaign 18V-494 (2018-07-26).

20. Jul 2018 · 2019 · Power TrainIf the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.

    The defect. Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the…

    What can happen. If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.

    The free fix. Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403.…

    NHTSA campaign 18V-492 (2018-07-26).

21. May 2018 · 2019 · Engine and Engine CoolingCylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.

    The defect. Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines…

    What can happen. Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.

    The free fix. Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler…

    NHTSA campaign 18V-344 (2018-05-25).

22. May 2018 · 2014–2018 · Electrical SystemIf the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there…

    The defect. Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500…

    What can happen. If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

    The free fix. Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may…

    NHTSA campaign 18V-332 (2018-05-17).

23. May 2018 · 2018 · Fuel System, GasolineA fuel leak in the presence of the ignition source can increase the risk of a fire.

    The defect. Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee vehicles equipped with a 2.4L engine. These vehicles may have been manufactured with a fuel tube that may leak fuel into the engine compartment.

    What can happen. A fuel leak in the presence of the ignition source can increase the risk of a fire.

    The free fix. Chrysler will notify owners, and dealers will inspect the fuel tube, replacing it as necessary, free of charge. The recall began May 24, 2018. Owners may contact Chrysler customer service at…

    NHTSA campaign 18V-282 (2018-05-01).

24. Dec 2017 · 2014–2016 · EquipmentIf the fire extinguisher does not function properly, it can increase the risk of injury in the event of a…

    The defect. Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at…

    What can happen. If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

    The free fix. Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at…

    NHTSA campaign 17V-824 (2017-12-21).

25. Oct 2017 · 2018 · Engine and Engine CoolingIf the oil pump fails, the engine will stall, increasing the risk of a crash.

    The defect. Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.

    What can happen. If the oil pump fails, the engine will stall, increasing the risk of a crash.

    The free fix. Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at…

    NHTSA campaign 17V-670 (2017-10-24).

26. Aug 2017 · 2017–2018 · EquipmentThe missing tire and rim designation information may lead to an incorrect combination being installed on the…

    The defect. Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being…

    What can happen. The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.

    The free fix. Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403.…

    NHTSA campaign 17V-543 (2017-08-31).

27. Nov 2016 · 2017 · Air BagsIf the driver's knee air bag does not properly inflate, there is an increased risk of injury in the event of…

    The defect. Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Cherokee vehicles manufactured October 13, 2016, to October 17, 2016. Improper welds on the driver's knee air bag inflator may prevent the air bag from properly inflating.

    What can happen. If the driver's knee air bag does not properly inflate, there is an increased risk of injury in the event of a crash.

    The free fix. Chrysler will notify owners, and dealers will replace the driver's knee air bag module, free of charge. The recall began November 9, 2016. Owners may contact Chrysler customer service at…

    NHTSA campaign 16V-799 (2016-11-02).

28. Aug 2016 · 2014–2016 · SeatsLoose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event…

    The defect. Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.

    What can happen. Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.

    The free fix. Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at…

    NHTSA campaign 16V-590 (2016-08-10).

29. Jul 2016 · 2014–2015 · Power TrainIf the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.

    The defect. Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have…

    What can happen. If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.

    The free fix. Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge.…

    NHTSA campaign 16V-529 (2016-07-12).

30. May 2016 · 2016 · Power TrainA fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.

    The defect. Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured September 30, 2015, to October 2, 2015. The left halfshaft may have been incorrectly manufactured causing it to fracture without warning.

    What can happen. A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.

    The free fix. Chrysler will notify owners, and dealers will replace the left halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403.…

    NHTSA campaign 16V-287 (2016-05-11).

31. May 2016 · 2016 · Power TrainA fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.

    The defect. Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured October 3, 2015, to March 22, 2016. The right halfshaft may have been incorrectly manufactured causing it to fracture without warning.

    What can happen. A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.

    The free fix. Chrysler will notify owners, and dealers will replace the right halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403.…

    NHTSA campaign 16V-284 (2016-05-11).

32. Dec 2015 · 2015–2016 · StructureA short circuit in the module increases the risk of a fire.

    The defect. Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control…

    What can happen. A short circuit in the module increases the risk of a fire.

    The free fix. Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be…

    NHTSA campaign 15V-826 (2015-12-09).

33. Oct 2015 · 2015 · Engine and Engine CoolingIf the line is misrouted, it may contact the exhaust manifold, increasing the risk of a vehicle fire.

    The defect. Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Cherokee vehicles manufactured October 1, 2014, to June 18, 2015. The affected vehicles may have a misrouted air conditioning suction/discharge hose.

    What can happen. If the line is misrouted, it may contact the exhaust manifold, increasing the risk of a vehicle fire.

    The free fix. Chrysler will notify owners, and dealers will inspect the routing of the air conditioning hose. Any hose that is misrouted will be replaced and installed correctly. This work will be performed free…

    NHTSA campaign 15V-676 (2015-10-19).

34. Aug 2015 · 2014 · VisibilityBCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing…

    The defect. Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).

    What can happen. BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.

    The free fix. Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on…

    NHTSA campaign 15V-509 (2015-08-12).

35. Jul 2015 · 2014–2015 · EquipmentExploitation of the software vulnerability may result in unauthorized remote modification and control of…

    The defect. Chrysler (FCA US LLC) is recalling certain model year 2013-2015 RAM 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper…

    What can happen. Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

    The free fix. Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own…

    NHTSA campaign 15V-461 (2015-07-23).

36. Jun 2015 · 2014–2015 · StructureA short circuit in the liftgate control module may result in a fire.

    The defect. Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module…

    What can happen. A short circuit in the liftgate control module may result in a fire.

    The free fix. Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point…

    NHTSA campaign 15V-393 (2015-06-22).

37. Jan 2015 · 2014–2015 · Air BagsIf the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and…

    The defect. Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.

    What can happen. If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.

    The free fix. Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service…

    NHTSA campaign 15V-041 (2015-01-28).

38. Jul 2014 · 2014 · SuspensionDamage to the tire or reduced braking increases the risk of a vehicle crash.

    The defect. Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and RAM 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the…

    What can happen. Damage to the tire or reduced braking increases the risk of a vehicle crash.

    The free fix. Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number…

    NHTSA campaign 14V-392 (2014-07-02).

39. Jun 2014 · 2014 · Forward Collision AvoidanceThe unintended continued acceleration may increase the risk of a crash.

    The defect. Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles…

    What can happen. The unintended continued acceleration may increase the risk of a crash.

    The free fix. Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at…

    NHTSA campaign 14V-293 (2014-06-04).

Crashes, fires and injuries owners reported

What owners reported alongside the failure itself, out of 10,017 complaints against this generation:

Crashes

236 (2.4%)

Fires

98

Injury reports

130

Fatality reports

0

These flags are self-reported by complainants and unverified by NHTSA; one report can carry several flags, so the counts overlap and do not sum to a total. They are not adjusted for how many of these vehicles are on the road. No chart is drawn here on purpose: overlapping counts spanning very different magnitudes cannot be honestly encoded as lengths.

Cherokee problems by model year

The 2014 drew the most complaints of this generation, 2,646, most of them about the transmission and driveline, and the 2022 the fewest among the 9 years with at least 20 complaints, 51. A typical year drew about 1,334.

The first year of the generation, 2014, drew more complaints than a typical year. A count like this follows how many cars of each year were sold and how long they have been on the road as much as how often they failed, so it is not by itself evidence of a worse year; what each year's reports name, in its card and row, is the useful part.

† At least 40% of this year’s complaints were filed after 2020, and most complaints filed since then carry no odometer reading. Its median rests on the earlier reports and likely understates the mileage these failures happen at.

What Cherokee owners reported

The contact owns a 2018 Jeep Cherokee. The contact stated that on a rainy day while driving 45 MPH, the vehicle almost spun out of control due to a lack of traction. The message "4WD System Service Required" was displayed. The dealer was contacted and diagnosed the vehicle with a power transfer unit failure. The DTC…

2018 · 84,000 miles · Transmission and driveline

The contact owns a 2019 Jeep Cherokee. While driving approximately 30-55 MPH, the vehicle lost motive power. The contact pulled over and turned off the vehicle. The vehicle was able to be restarted, but the failure persisted. The contact associated the failure with NHTSA Campaign Number: 26V290000 (Power Train)…

2019 · 76,000 miles · Transmission and driveline

The contact owns a 2020 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. In addition, the contact stated there were recurring failures with rear wheels. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the…

2020 · 69,000 miles · Transmission and driveline

The contact owns a 2014 Jeep Cherokee. The contact stated that while accelerating from a stop, the transmission unexpectedly shifted into neutral(N), and the vehicle lost automotive power. The check engine warning light was illuminated. The “Service 4WD" message was displayed. The vehicle was towed to a dealer to be…

2014 · 40,000 miles · Transmission and driveline

Built from 6,058 NHTSA complaints with mileage · snapshot 2026-09-26 · open data · how it is built

Other Cherokee generations

• Cherokee 1984–2001 684 reports with mileage, most about the hydraulic brake circuit

Other compact SUVs from the same years

• Jeep Compass 2017–2025
• Mitsubishi Outlander 2014–2020
• Nissan Rogue 2014–2020
• Chevrolet Equinox 2018–2024