Chevrolet Impala 2014–2020 problems by year and mileage
10th generation · GM Epsilon II LWB (GMX352)
NHTSA data through 24 September 20261,265 complaints, 850 with mileageMethod
Which year is yours? Tap it to see what breaks on it.
The 2014 Chevrolet Impala
Close- Median failure report
- 60,000 mi
- Complaints filed
- 636
- Recalls naming this year
- 12
Most reported on the 2014
- Electrical system221 reports · median 66,000 mi
- Steering140 reports · median 69,000 mi
- Electronic stability control (esc)104 reports · median 69,000 mi
12 recall campaigns name the 2014: Air bags; Parking brake; Electrical system. Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.
The 2015 Chevrolet Impala
Close- Median failure report
- 60,000 mi
- Complaints filed
- 300
- Recalls naming this year
- 3
Most reported on the 2015
- Electrical system96 reports · median 60,000 mi
- Problems owners could not categorise51 reports
- Steering44 reports · median 61,000 mi
3 recall campaigns name the 2015: Air bags; Parking brake; Structure. Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.
The 2016 Chevrolet Impala
Close- Median failure report
- 55,000 mi
- Complaints filed
- 111
- Recalls naming this year
- 0
Most reported on the 2016
- Electrical system30 reports
- Problems owners could not categorise22 reports
- Engine21 reports
The 2017 Chevrolet Impala
Close- Median failure report
- 46,000 mi
- Complaints filed
- 116
- Recalls naming this year
- 0
At least 40% of the complaints about the 2017 were filed after 2020, and most complaints filed since then carry no odometer reading. The median here rests on the earlier reports and likely understates the mileage these failures happen at.
Most reported on the 2017
- Problems owners could not categorise31 reports
- Engine21 reports
- Airbag system17 reports
The 2018 Chevrolet Impala
Close- Median failure report
- 40,000 mi
- Complaints filed
- 59
- Recalls naming this year
- 1
At least 40% of the complaints about the 2018 were filed after 2020, and most complaints filed since then carry no odometer reading. The median here rests on the earlier reports and likely understates the mileage these failures happen at.
Most reported on the 2018
- Problems owners could not categorise16 reports
- Electrical system11 reports
- Transmission and driveline11 reports
1 recall campaign names the 2018: Service brakes, hydraulic — foundation components. Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.
The 2019 Chevrolet Impala
Close- Median failure report
- too few reports to time
- Complaints filed
- 28
- Recalls naming this year
- 1
Most reported on the 2019
- Electrical system9 reports
- Airbag system5 reports
- Transmission and driveline5 reports
1 recall campaign names the 2019: Service brakes, hydraulic — foundation components. Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.
The 2020 Chevrolet Impala
Close- Median failure report
- too few reports to time
- Complaints filed
- 15
- Recalls naming this year
- 0
Most reported on the 2020
- Problems owners could not categorise7 reports
- Electrical system3 reports
- Steering3 reports
Each tile shows the median mileage at which that model year’s failures were reported. † marks a year whose median likely understates the mileage: much of its reporting came after 2020, when most complaints stopped recording an odometer reading. The 2014 reports latest and the 2018 earliest, but part of that gap is age: the 2014 has had 4 more years on the road to accumulate mileage. 2 of these years carry fewer than 30 reports with an odometer reading and show no median at all, rather than one computed from a handful.
The short answer
“Is the 2014–2020 Chevrolet Impala reliable?”
- Median of reported failures
- 55,000 mi
- 90% of reports came by
- 117,000 mi
- Reports with mileage
- 850
- Recalls
- 13
Most reported
- Electrical system30.4% of complaints · median 60,000 mi
- Steering17.6% of complaints · median 65,000 mi
- Problems owners could not categorise17.3% of complaints · median 57,000 mi
Owners filed 1,265 complaints with NHTSA about the 2014–2020 Chevrolet Impala; the electrical system leads with 30.4% of them, and half of the 850 that record an odometer reading came by 55,000 miles. A count like this can’t rate reliability on its own: NHTSA records what owners chose to report, not how many of each car were sold.
Failures are spread across the mileage range, with the middle half between 29,000 and 84,000 miles.
Before-you-buy checklist ↓At your mileage ↓Check this VIN — NHTSA ↗
How many miles does a 2014–2020 Chevrolet Impala last?
Complaint records can’t measure how long a car lasts; they show when reported failures happened. On the 2014–2020 Chevrolet Impala, half of the 850 complaints that record an odometer reading were filed by 55,000 miles and 90% by 117,000 miles.
28 reports came in past 150,000 miles and 7 past 200,000 — each one proof that an Impala reached that mileage, not that it failed there.
Figure 1 · Chevrolet Impala 2014–2020 · 850 reports with mileage
Mileage at failure
Complaints per 10,000-mile bin, 0 to 200,000 miles, equal bins on a linear scale. Tallest bar = 112 complaints.
- Rest of the range
- Median
- 200,000+ — 7 complaints (0.8%), plotted separately
- 10%
- 5,000
- 25%
- 29,000
- Median
- 55,000
- 75%
- 84,000
- 90%
- 117,000
Show the numbers
| Mileage | Complaints | Share |
|---|---|---|
| 0–10,000 | 112 | 13.2% |
| 10,000–20,000 | 50 | 5.9% |
| 20,000–30,000 | 55 | 6.5% |
| 30,000–40,000 | 65 | 7.6% |
| 40,000–50,000 | 93 | 10.9% |
| 50,000–60,000 | 76 | 8.9% |
| 60,000–70,000 | 91 | 10.7% |
| 70,000–80,000 | 74 | 8.7% |
| 80,000–90,000 | 60 | 7.1% |
| 90,000–100,000 | 36 | 4.2% |
| 100,000–110,000 | 34 | 4.0% |
| 110,000–120,000 | 27 | 3.2% |
| 120,000–130,000 | 31 | 3.6% |
| 130,000–140,000 | 11 | 1.3% |
| 140,000–150,000 | 7 | 0.8% |
| 150,000–160,000 | 7 | 0.8% |
| 160,000–170,000 | 5 | 0.6% |
| 170,000–180,000 | 5 | 0.6% |
| 180,000–190,000 | 4 | 0.5% |
| 200,000+ | 7 | 0.8% |
Source: NHTSA Office of Defects Investigation, public domain. Complaint counts reflect what owners reported and are not a measure of failure rate per vehicle sold.
What this can and cannot tell you: these are complaints owners chose to file, not a failure rate. Popular models accumulate more of them simply by being common. How this is built.
Common Impala problems, and when they happen
Figure 2 · Chevrolet Impala 2014–2020
When each system fails
Bar spans the middle half of reports; the notch inside each bar is the median. Miles at failure on a proportional scale — equal distances are equal ratios, not equal miles.
- Brakes128 reports53,00014,000–75,000Brakes: 128 reports, median 53,000 miles, middle half 14,000 to 75,000 miles.
- Problems owners could not categorise219 reports57,00029,000–77,000Problems owners could not categorise: 219 reports, median 57,000 miles, middle half 29,000 to 77,000 miles.
- Engine127 reports58,00032,000–90,000Engine: 127 reports, median 58,000 miles, middle half 32,000 to 90,000 miles.
- Airbag system118 reports60,00039,000–89,000Airbag system: 118 reports, median 60,000 miles, middle half 39,000 to 89,000 miles.
- Electrical system385 reports60,00037,000–89,000Electrical system: 385 reports, median 60,000 miles, middle half 37,000 to 89,000 miles.
- Steering223 reports65,00040,000–90,000Steering: 223 reports, median 65,000 miles, middle half 40,000 to 90,000 miles.
- Electronic stability control (esc)136 reports66,00048,000–90,000Electronic stability control (esc): 136 reports, median 66,000 miles, middle half 48,000 to 90,000 miles.
- Your odometer — appears after you enter it in “Where your car sits”
Ordered by median mileage, earliest first. The first 12,000 miles are shaded: that is the boundary this site uses between a manufacturing defect and ordinary wear, not a property of the world.
Source: NHTSA Office of Defects Investigation, public domain.
All systems in a table
| System | Complaints | Share | Median | 25–75% |
|---|---|---|---|---|
| Electrical system | 385 | 30.4% | 60,000 | 37,000–89,000 |
| Steering | 223 | 17.6% | 65,000 | 40,000–90,000 |
| Problems owners could not categorise | 219 | 17.3% | 57,000 | 29,000–77,000 |
| Electronic stability control (esc) | 136 | 10.8% | 66,000 | 48,000–90,000 |
| Brakes | 128 | 10.1% | 53,000 | 14,000–75,000 |
| Engine | 127 | 10.0% | 58,000 | 32,000–90,000 |
| Airbag system | 118 | 9.3% | 60,000 | 39,000–89,000 |
| Transmission and driveline | 101 | 8.0% | 68,000 | 46,000–98,000 |
| Lane departure | 89 | 7.0% | 73,000 | 45,000–94,000 |
| Exterior lighting | 85 | 6.7% | 18,000 | 5,000–42,000 |
System by system, in words
Complaints about this generation are not spread evenly across the vehicle, and the systems that generate the most of them do not all fail at the same point in a car's life. The median failure across all systems here is 55,000 miles; the figures below show which parts of the car run ahead of that and which run behind.
The electrical system accounts for 30.4% of complaints (385 reports, 260 of them with a mileage figure), with a median of 60,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 37,000 and 89,000 miles.
A single system taking 30.4% of all complaints is a concentration worth noting. It means that for this generation, most of what owners reported came back to one area of the car rather than being distributed across many small faults.
The steering accounts for 17.6% of complaints (223 reports, 158 of them with a mileage figure), with a median of 65,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 40,000 and 90,000 miles.
Problems owners could not categorise accounts for 17.3% of complaints (219 reports, 123 of them with a mileage figure), with a median of 57,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 29,000 and 77,000 miles.
Electronic stability control (esc) accounts for 10.8% of complaints (136 reports, 124 of them with a mileage figure), with a median of 66,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 48,000 and 90,000 miles.
The brakes account for 10.1% of complaints (128 reports, 93 of them with a mileage figure), with a median of 53,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 14,000 and 75,000 miles.
The engine accounts for 10.0% of complaints (127 reports, 90 of them with a mileage figure), with a median of 58,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 32,000 and 90,000 miles.
Known problems with the 2014–2020 Impala
Hybrid System 2014–2015
eAssist mild-hybrid battery cable and fuse box faults; the eAssist variant was offered only briefly and dropped after MY2015.
Transmission 2014–2020
6T70/6T75 harsh 1-2 shift and torque converter shudder complaints.
Engine 2014–2020
3.6L water pump leaks; on the direct-injection V6, intake valve carbon buildup.
Before you buy a 2014–2020 Impala: the 3-minute check
Generated from 850 mileage-tagged complaints, 13 recall campaigns, 3 documented problem areas. Print this page — the checklist survives print.
- Run the VIN at nhtsa.gov/recalls. 13 campaigns cover this generation; an open recall is a free repair you can make the seller's problem.
- Check hybrid system on 2014–2015 cars. eAssist mild-hybrid battery cable and fuse box faults; the eAssist variant was offered only briefly and dropped after MY2015.
- Check transmission on 2014–2020 cars. 6T70/6T75 harsh 1-2 shift and torque converter shudder complaints.
- Check engine on 2014–2020 cars. 3.6L water pump leaks; on the direct-injection V6, intake valve carbon buildup.
- Complaint reports are not spread evenly across model years here — see the by-model-year table below before you settle on a year.
- End with a pre-purchase inspection of this car. Aggregate data describes the population; the example in front of you has its own history.
For a buyer, failures on this generation are spread rather than concentrated: the middle half falls between 29,000 and 84,000 miles, with a median of 55,000. There is no single mileage threshold to watch, which means condition and maintenance records are more informative than the odometer.
On inspection, the electrical system and the steering are where this generation's reports concentrate, so those are the areas worth a specific look. The electrical system in particular shows a median failure mileage of 60,000, which gives a concrete number to compare against the odometer of any car you are considering.
None of this is a substitute for a pre-purchase inspection on the individual car. Aggregate patterns describe a population; the example in front of you has its own history.
Impala problems by mileage: where your car sits
Type your odometer reading, or read the common mileages in the table. Your marker lands on the timing chart above and on the curve below.
| System | Middle half of reports, mi | At 60k mi53% below | At 90k mi80% below | At 120k mi91% below | At 150k mi97% below | At 200k mi99% below |
|---|---|---|---|---|---|---|
| Electrical system | 37,000–89,000 | in window | earlier | earlier | earlier | earlier |
| Steering | 40,000–90,000 | in window | earlier | earlier | earlier | earlier |
| Problems owners could not categorise | 29,000–77,000 | in window | earlier | earlier | earlier | earlier |
| Electronic stability control (esc) | 48,000–90,000 | in window | earlier | earlier | earlier | earlier |
| Brakes | 14,000–75,000 | in window | earlier | earlier | earlier | earlier |
| Engine | 32,000–90,000 | in window | earlier | earlier | earlier | earlier |
| Airbag system | 39,000–89,000 | in window | earlier | earlier | earlier | earlier |
Figure 3 · Chevrolet Impala 2014–2020 · 850 reports with mileage
Share of reports below each mileage
Share of mileage-tagged reports filed at or below each odometer reading. Steps rise only at bin edges, by exact counted shares.
- 60,000 mi — 53% of reports below
- 90,000 mi — 80% of reports below
- 120,000 mi — 91% of reports below
- 150,000 mi — 97% of reports below
- 200,000 mi — 99% of reports below
- Median — the staircase crosses the 50% line here
- Your odometer — appears after you enter it above
The staircase tops out at 99%: the remaining 0.8% of reports (7) came above 200,000 miles.
Nothing is smoothed or interpolated. Linear axis, same as Figure 1.
Source: NHTSA Office of Defects Investigation, public domain.
2014–2020 Chevrolet Impala recalls (13)
NHTSA records 13 recall campaigns covering vehicles in this generation. A recall means the manufacturer or the regulator concluded there was a safety defect or a standard was not met, and that a free remedy is owed to owners — including second and later owners.
The campaigns cluster around the parking brake (3), the airbag system (2), the electrical system (2). Several campaigns against one area can mean a remedy that did not hold, or separate defects in parts filed under the same heading; the summaries below name each defect.
Recall status is specific to the individual vehicle, not the model. Checking a VIN against NHTSA's lookup is free and takes under a minute, and it is the only way to know whether a particular car has had the work done.
Aug 2018 · 2018–2019 · Service Brakes, HydraulicA reduction of braking performance can increase the risk of a crash.
The defect. General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The…
What can happen. A reduction of braking performance can increase the risk of a crash.
The free fix. GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac…
Jul 2015 · 2014–2015 · Air BagsIf the front passenger air bag deploys with a child seat in the front passenger seat, it increases the risk…
The defect. General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats. Accordingly, the Automatic Occupant Sensing (AOS) system may fail to…
What can happen. If the front passenger air bag deploys with a child seat in the front passenger seat, it increases the risk of injury to the child.
The free fix. GM will notify owners, and dealers will correct the calibration-learning error by preconditioning the empty seat, and also resetting the ECU to a seat zero-value, free of charge. The recall began on…
Apr 2015 · 2014 · Parking BrakeBrake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a…
The defect. General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured March 22, 2013, to May 22, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to…
What can happen. Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
The free fix. GM has notified owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge. The recall began on May 6, 2015. Owners may contact Chevrolet…
Feb 2015 · 2014 · Parking BrakeBrake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a…
The defect. General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 15, 2012, to May 30, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to…
What can happen. Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
The free fix. GM will notify owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge. The recall began March 5, 2015. Owners may contact Chevrolet customer…
Oct 2014 · 2014 · Electrical SystemIf the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
The defect. General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and…
What can happen. If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
The free fix. GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick)…
Sep 2014 · 2014–2015 · Parking BrakeBrake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a…
The defect. General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles…
What can happen. Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
The free fix. GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at…
Aug 2014 · 2014 · Air BagsIn manufacturing mode, the vehicle's air bags will not deploy in the event of a crash, increasing the risk of…
The defect. General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactured May 13, 2013, to November 5, 2013. The affected vehicles may have left the…
What can happen. In manufacturing mode, the vehicle's air bags will not deploy in the event of a crash, increasing the risk of occupant injury.
The free fix. GM will notify owners, and dealers are to reprogram the SDM to the correct mode, free of charge. The recall is expected to begin in September 2014. Owners may contact Cadillac customer service at…
Aug 2014 · 2014–2015 · StructureThe storage compartment door may not remain closed in the event of a crash, increasing the risk of occupant…
The defect. General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched. As such, these vehicles fail to comply with…
What can happen. The storage compartment door may not remain closed in the event of a crash, increasing the risk of occupant injury.
The free fix. Parts to remedy this condition are not currently available. GM will send owners an interim notification in early October 2014, and will send a second letter when parts are available. At that time…
Jul 2014 · 2014 · SteeringIf power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds…
The defect. General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 5, 2012, to December 20, 2013. Due to a poor electrical ground connection to the Power Steering Control Module (PSCM), the affected vehicles may have…
What can happen. If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
The free fix. GM will notify owners, and dealers will clean paint from behind the ground stud nut and update the PSCM software, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. The…
Jul 2014 · 2014 · SteeringIf any of the components separate, the vehicle may have a loss of steering, increasing the risk of a crash.
The defect. General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm…
What can happen. If any of the components separate, the vehicle may have a loss of steering, increasing the risk of a crash.
The free fix. GM began to notify owners on June 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge. Owners may contact GM customer service at…
Jun 2014 · 2014 · Electrical SystemIf the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash…
The defect. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring.…
What can happen. If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause…
The free fix. GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014.…
Feb 2014 · 2014 · Power TrainIf a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear…
The defect. General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the…
What can happen. If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the…
The free fix. General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may…
May 2013 · 2014 · Exterior LightingIf the brake lamps flash when the vehicle is not slowing, a following driver may not adjust vehicle speed…
The defect. General Motors LLC (GM) is recalling certain model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; model year 2014 Chevrolet Impala; and 2013 Chevrolet Sonic vehicles. Originally, in May 2013, GM recalled 1,627 model year 2013 Cadillac ATS and model…
What can happen. If the brake lamps flash when the vehicle is not slowing, a following driver may not adjust vehicle speed when the vehicle is in fact braking, and the brake lamps are illuminating as intended…
The free fix. GM will notify owners, and dealers will reprogram the body control module. The recall began on June 13, 2013. Owner's may contact Chevrolet at 1-800-630-2438 or Cadillac at 1-866-982-2339. GM's…
Crashes, fires and injuries owners reported
What owners reported alongside the failure itself, out of 1,265 complaints against this generation:
- Crashes
- 54 (4.3%)
- Fires
- 24
- Injury reports
- 36
- Fatality reports
- 0
These flags are self-reported by complainants and unverified by NHTSA; one report can carry several flags, so the counts overlap and do not sum to a total. They are not adjusted for how many of these vehicles are on the road. No chart is drawn here on purpose: overlapping counts spanning very different magnitudes cannot be honestly encoded as lengths.
Impala problems by model year
The 2014 drew the most complaints of this generation, 636, most of them about the electrical system, and the 2019 the fewest among the 6 years with at least 20 complaints, 28. A typical year drew about 114.
That makes the 2014 stand out at roughly 5.6 times a typical year. A count like this follows how many cars of each year were sold and how long they have been on the road as much as how often they failed, so it is not by itself evidence of a worse year; what each year's reports name, in its card and row, is the useful part.
| Year | Complaints | With mileage | Median miles | Most reported | Recalls |
|---|---|---|---|---|---|
| 2014 | 636 | 461 | 60,000 | Electrical system (221) | 12 |
| 2015 | 300 | 195 | 60,000 | Electrical system (96) | 3 |
| 2016 | 111 | 74 | 55,000 | Electrical system (30) | 0 |
| 2017 | 116 | 72 | 46,000† | Problems owners could not categorise (31) | 0 |
| 2018 | 59 | 31 | 40,000† | Problems owners could not categorise (16) | 1 |
| 2019 | 28 | 14 | under 30 reports | Electrical system (9) | 1 |
| 2020 | 15 | 3 | under 30 reports | Problems owners could not categorise (7) | 0 |
What Impala owners reported
The contact owned a 2016 Chevrolet Impala. The contact stated that while driving approximately 35 MPH and turning into a parking lot, the vehicle lost power and there was black smoke coming from the right side of the engine compartment. The contact then parked the vehicle and opened the hood, and there were flames…
2016 · 200,000 miles · Engine
The contact owns a 2016 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. In addition, the contact noticed an abnormal sound and the vehicle stopped. The contact stated that the instrument cluster…
2016 · 115,000 miles · Transmission and driveline
The contact owns a 2018 Chevrolet Impala. The contact stated that while the A/C was activated during the summer of 2025, the A/C failed to function as intended. The contact stated that hot air was blowing through the vents. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who…
2018 · 60,000 miles · Fuel system
The contact owns a 2015 Chevrolet Impala. The contact stated that while driving at various speeds, the vehicle stalled. The contact was able to restart the vehicle on several occasions. During other failures, the vehicle restarted independently while rolling forward. During one failure, the vehicle had to be towed…
2015 · 212,000 miles · Engine
Built from 850 NHTSA complaints with mileage · snapshot 2026-09-26 · open data · how it is built
Other Impala generations
- Impala 2000–2005 3,329 reports with mileage, most about the electrical system
- Impala 2006–2013 3,415 reports with mileage, most about the electrical system