Chevrolet Impala 2014–2020 problems by year and mileage
10th generation · GM Epsilon II LWB (GMX352)
NHTSA data through 18 October 20261,266 complaints, 850 with mileageMethod
Which year is yours? Tap it to see what breaks on it.
The 2014 Chevrolet Impala
Close- Median failure report
- 60,000 mi
- Complaints filed
- 636
- Recalls naming this year
- 12
Most reported on the 2014
- Electrical system221 reports · median 66,000 mi
- Steering140 reports · median 69,000 mi
- Electronic stability control (esc)104 reports · median 69,000 mi
Recall areas Air bags · Parking brake · Electrical system
Check the VIN at NHTSA
The 2015 Chevrolet Impala
Close- Median failure report
- 60,000 mi
- Complaints filed
- 300
- Recalls naming this year
- 3
Most reported on the 2015
- Electrical system96 reports · median 60,000 mi
- Problems owners could not categorise51 reports
- Steering44 reports · median 61,000 mi
Recall areas Air bags · Parking brake · Structure
Check the VIN at NHTSA
The 2016 Chevrolet Impala
Close- Median failure report
- 55,000 mi
- Complaints filed
- 111
- Recalls naming this year
- 0
Most reported on the 2016
- Electrical system30 reports
- Problems owners could not categorise22 reports
- Engine21 reports
The 2017 Chevrolet Impala
Close- Median failure report
- 46,000 mi
- Complaints filed
- 117
- Recalls naming this year
- 0
† This median likely runs low (why).
Most reported on the 2017
- Problems owners could not categorise31 reports
- Engine21 reports
- Airbag system17 reports
The 2018 Chevrolet Impala
Close- Median failure report
- 40,000 mi
- Complaints filed
- 59
- Recalls naming this year
- 1
† This median likely runs low (why).
Most reported on the 2018
- Problems owners could not categorise16 reports
- Electrical system11 reports
- Transmission and driveline11 reports
Recall areas Service brakes, hydraulic — foundation components
Check the VIN at NHTSA
The 2019 Chevrolet Impala
Close- Median failure report
- too few reports to time
- Complaints filed
- 28
- Recalls naming this year
- 1
Most reported on the 2019
- Electrical system9 reports
- Airbag system5 reports
- Transmission and driveline5 reports
Recall areas Service brakes, hydraulic — foundation components
Check the VIN at NHTSA
The 2020 Chevrolet Impala
Close- Median failure report
- too few reports to time
- Complaints filed
- 15
- Recalls naming this year
- 0
Most reported on the 2020
- Problems owners could not categorise7 reports
- Electrical system3 reports
- Steering3 reports
Tiles: each year’s median failure mileage. † Median likely runs low (complaints filed after 2020). Latest: the 2014; earliest: the 2018, and the 2014 is 4 years older (part of the gap is age). 2 of these years carry fewer than 30 reports with an odometer reading and show no median at all, rather than one computed from a handful.
The short answer
“Is the 2014–2020 Chevrolet Impala reliable?”
- Median of reported failures
- 55,000 mi
- 90% of reports came by
- 117,000 mi
- Reports with mileage
- 850
- Recalls
- 13
Most reported
- Electrical system30.4% of complaints · median 60,000 mi
- Steering17.7% of complaints · median 65,000 mi
- Problems owners could not categorise17.3% of complaints · median 57,000 mi
Owners filed 1,266 complaints with NHTSA about the 2014–2020 Chevrolet Impala; the electrical system leads with 30.4% of them, and half of the 850 that record an odometer reading came by 55,000 miles — complaints, not a failure rate.
No single peak: the middle half runs 29,000 to 84,000 miles.
Before-you-buy checklist ↓At your mileage ↓Check this VIN — NHTSA ↗
How many miles does a 2014–2020 Chevrolet Impala last?
On the 2014–2020 Chevrolet Impala, half of the 850 complaints that record an odometer reading were filed by 55,000 miles and 90% by 117,000 miles (why that is not a lifespan).
28 reports came in past 150,000 miles and 7 past 200,000 — each one proof that an Impala reached that mileage, not that it failed there.
Figure 1 · Chevrolet Impala 2014–2020 · 850 reports with mileage
Mileage at failure
10,000-mile bins, 0 to 200,000 miles, linear scale; tallest bar 112 complaints
- Rest of the range
- Median
- 200,000+ — 7 complaints (0.8%), plotted separately
- 10%
- 5,000
- 25%
- 29,000
- Median
- 55,000
- 75%
- 84,000
- 90%
- 117,000
Show the numbers
| Mileage | Complaints | Share |
|---|---|---|
| 0–10,000 | 112 | 13.2% |
| 10,000–20,000 | 50 | 5.9% |
| 20,000–30,000 | 55 | 6.5% |
| 30,000–40,000 | 65 | 7.6% |
| 40,000–50,000 | 93 | 10.9% |
| 50,000–60,000 | 76 | 8.9% |
| 60,000–70,000 | 91 | 10.7% |
| 70,000–80,000 | 74 | 8.7% |
| 80,000–90,000 | 60 | 7.1% |
| 90,000–100,000 | 36 | 4.2% |
| 100,000–110,000 | 34 | 4.0% |
| 110,000–120,000 | 27 | 3.2% |
| 120,000–130,000 | 31 | 3.6% |
| 130,000–140,000 | 11 | 1.3% |
| 140,000–150,000 | 7 | 0.8% |
| 150,000–160,000 | 7 | 0.8% |
| 160,000–170,000 | 5 | 0.6% |
| 170,000–180,000 | 5 | 0.6% |
| 180,000–190,000 | 4 | 0.5% |
| 200,000+ | 7 | 0.8% |
Source: NHTSA Office of Defects Investigation, public domain.
Common Impala problems, and when they happen
Figure 2 · Chevrolet Impala 2014–2020
When each system fails
Bar: middle half of reports · notch: median · proportional (log) scale (how to read it)
- Brakes128 reportsmedian 53,000middle half 14,000–75,000
- Problems owners could not categorise219 reportsmedian 57,000middle half 29,000–77,000
- Engine127 reportsmedian 58,000middle half 32,000–90,000
- Airbag system118 reportsmedian 60,000middle half 39,000–89,000
- Electrical system385 reportsmedian 60,000middle half 37,000–89,000
- Steering224 reportsmedian 65,000middle half 40,000–90,000
- Electronic stability control (esc)136 reportsmedian 66,000middle half 48,000–90,000
- Your odometer, once entered below
Ordered by median mileage, earliest first.
All systems in a table
| System | Complaints | Share | Median | 25–75% |
|---|---|---|---|---|
| Electrical system | 385 | 30.4% | 60,000 | 37,000–89,000 |
| Steering | 224 | 17.7% | 65,000 | 40,000–90,000 |
| Problems owners could not categorise | 219 | 17.3% | 57,000 | 29,000–77,000 |
| Electronic stability control (esc) | 136 | 10.7% | 66,000 | 48,000–90,000 |
| Brakes | 128 | 10.1% | 53,000 | 14,000–75,000 |
| Engine | 127 | 10.0% | 58,000 | 32,000–90,000 |
| Airbag system | 118 | 9.3% | 60,000 | 39,000–89,000 |
| Transmission and driveline | 101 | 8.0% | 68,000 | 46,000–98,000 |
| Lane departure | 89 | 7.0% | 73,000 | 45,000–94,000 |
| Exterior lighting | 85 | 6.7% | 18,000 | 5,000–42,000 |
Known problems with the 2014–2020 Impala
Hybrid System 2014–2015
eAssist mild-hybrid battery cable and fuse box faults; the eAssist variant was offered only briefly and dropped after MY2015.
Transmission 2014–2020
6T70/6T75 harsh 1-2 shift and torque converter shudder complaints.
Engine 2014–2020
3.6L water pump leaks; on the direct-injection V6, intake valve carbon buildup.
Before you buy a 2014–2020 Impala: the 3-minute check
Generated from 850 mileage-tagged complaints, 13 recall campaigns, 3 documented problem areas.
- Run the VIN at nhtsa.gov/recalls. 13 campaigns cover this generation.
- Check hybrid system on 2014–2015 cars. What each looks like: Known problems.
- Check transmission on 2014–2020 cars.
- Check engine on 2014–2020 cars.
- Years differ here: from 15 to 636 complaints a year — compare them by model year.
- End with a pre-purchase inspection of this car.
Impala problems by mileage: where your car sits
Type your odometer, or read the table.
| System | Middle half of reports, mi | At 60k mi53% below | At 90k mi80% below | At 120k mi91% below | At 150k mi97% below | At 200k mi99% below |
|---|---|---|---|---|---|---|
| Electrical system | 37,000–89,000 | in window | earlier | earlier | earlier | earlier |
| Steering | 40,000–90,000 | in window | earlier | earlier | earlier | earlier |
| Problems owners could not categorise | 29,000–77,000 | in window | earlier | earlier | earlier | earlier |
| Electronic stability control (esc) | 48,000–90,000 | in window | earlier | earlier | earlier | earlier |
| Brakes | 14,000–75,000 | in window | earlier | earlier | earlier | earlier |
| Engine | 32,000–90,000 | in window | earlier | earlier | earlier | earlier |
| Airbag system | 39,000–89,000 | in window | earlier | earlier | earlier | earlier |
Figure 3 · Chevrolet Impala 2014–2020 · 850 reports with mileage
Share of reports below each mileage
Steps at bin edges (how to read it)
- 60,000 mi — 53% of reports below
- 90,000 mi — 80% of reports below
- 120,000 mi — 91% of reports below
- 150,000 mi — 97% of reports below
- 200,000 mi — 99% of reports below
- Median (the 50% line)
- Your odometer, once entered
Linear axis, same as Figure 1.
2014–2020 Chevrolet Impala recalls (13)
NHTSA records 13 recall campaigns covering vehicles in this generation (what a recall is).
The campaigns cluster around the parking brake (3), the airbag system (2), the electrical system (2) (why one area can repeat).
Aug 2018 · 2018–2019 · Service Brakes, HydraulicA reduction of braking performance can increase the risk of a crash.
The defect. General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The…
What can happen. A reduction of braking performance can increase the risk of a crash.
The free fix. GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac…
Jul 2015 · 2014–2015 · Air BagsIf the front passenger air bag deploys with a child seat in the front passenger seat, it increases the risk…
The defect. General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats. Accordingly, the Automatic Occupant Sensing (AOS) system may fail to…
What can happen. If the front passenger air bag deploys with a child seat in the front passenger seat, it increases the risk of injury to the child.
The free fix. GM will notify owners, and dealers will correct the calibration-learning error by preconditioning the empty seat, and also resetting the ECU to a seat zero-value, free of charge. The recall began on…
Apr 2015 · 2014 · Parking BrakeBrake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a…
The defect. General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured March 22, 2013, to May 22, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to…
What can happen. Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
The free fix. GM has notified owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge. The recall began on May 6, 2015. Owners may contact Chevrolet…
Feb 2015 · 2014 · Parking BrakeBrake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a…
The defect. General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 15, 2012, to May 30, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to…
What can happen. Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
The free fix. GM will notify owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge. The recall began March 5, 2015. Owners may contact Chevrolet customer…
Oct 2014 · 2014 · Electrical SystemIf the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
The defect. General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and…
What can happen. If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
The free fix. GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick)…
Sep 2014 · 2014–2015 · Parking BrakeBrake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a…
The defect. General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles…
What can happen. Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
The free fix. GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at…
Aug 2014 · 2014 · Air BagsIn manufacturing mode, the vehicle's air bags will not deploy in the event of a crash, increasing the risk of…
The defect. General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactured May 13, 2013, to November 5, 2013. The affected vehicles may have left the…
What can happen. In manufacturing mode, the vehicle's air bags will not deploy in the event of a crash, increasing the risk of occupant injury.
The free fix. GM will notify owners, and dealers are to reprogram the SDM to the correct mode, free of charge. The recall is expected to begin in September 2014. Owners may contact Cadillac customer service at…
Aug 2014 · 2014–2015 · StructureThe storage compartment door may not remain closed in the event of a crash, increasing the risk of occupant…
The defect. General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched. As such, these vehicles fail to comply with…
What can happen. The storage compartment door may not remain closed in the event of a crash, increasing the risk of occupant injury.
The free fix. Parts to remedy this condition are not currently available. GM will send owners an interim notification in early October 2014, and will send a second letter when parts are available. At that time…
Jul 2014 · 2014 · SteeringIf power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds…
The defect. General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 5, 2012, to December 20, 2013. Due to a poor electrical ground connection to the Power Steering Control Module (PSCM), the affected vehicles may have…
What can happen. If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
The free fix. GM will notify owners, and dealers will clean paint from behind the ground stud nut and update the PSCM software, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. The…
Jul 2014 · 2014 · SteeringIf any of the components separate, the vehicle may have a loss of steering, increasing the risk of a crash.
The defect. General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm…
What can happen. If any of the components separate, the vehicle may have a loss of steering, increasing the risk of a crash.
The free fix. GM began to notify owners on June 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge. Owners may contact GM customer service at…
Jun 2014 · 2014 · Electrical SystemIf the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash…
The defect. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring.…
What can happen. If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause…
The free fix. GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014.…
Feb 2014 · 2014 · Power TrainIf a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear…
The defect. General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the…
What can happen. If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the…
The free fix. General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may…
May 2013 · 2014 · Exterior LightingIf the brake lamps flash when the vehicle is not slowing, a following driver may not adjust vehicle speed…
The defect. General Motors LLC (GM) is recalling certain model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; model year 2014 Chevrolet Impala; and 2013 Chevrolet Sonic vehicles. Originally, in May 2013, GM recalled 1,627 model year 2013 Cadillac ATS and model…
What can happen. If the brake lamps flash when the vehicle is not slowing, a following driver may not adjust vehicle speed when the vehicle is in fact braking, and the brake lamps are illuminating as intended…
The free fix. GM will notify owners, and dealers will reprogram the body control module. The recall began on June 13, 2013. Owner's may contact Chevrolet at 1-800-630-2438 or Cadillac at 1-866-982-2339. GM's…
Crashes, fires and injuries owners reported
Out of 1,266 complaints against this generation, owners also reported:
- Crashes
- 54 (4.3%)
- Fires
- 24
- Injury reports
- 36
- Fatality reports
- 0
Impala problems by model year
The 2014 drew the most complaints of this generation, 636, most of them about the electrical system, and the 2019 the fewest among the 6 years with at least 20 complaints, 28. A typical year drew about 114.
That makes the 2014 stand out at roughly 5.6 times a typical year (what a yearly count can and cannot say).
| Year | Complaints | With mileage | Median miles | Most reported | Recalls |
|---|---|---|---|---|---|
| 2014 | 636 | 461 | 60,000 | Electrical system (221) | 12 |
| 2015 | 300 | 195 | 60,000 | Electrical system (96) | 3 |
| 2016 | 111 | 74 | 55,000 | Electrical system (30) | 0 |
| 2017 | 117 | 72 | 46,000† | Problems owners could not categorise (31) | 0 |
| 2018 | 59 | 31 | 40,000† | Problems owners could not categorise (16) | 1 |
| 2019 | 28 | 14 | under 30 reports | Electrical system (9) | 1 |
| 2020 | 15 | 3 | under 30 reports | Problems owners could not categorise (7) | 0 |
What Impala owners reported
The contact owned a 2016 Chevrolet Impala. The contact stated that while driving approximately 35 MPH and turning into a parking lot, the vehicle lost power and there was black smoke coming from the right side of the engine compartment. The contact then parked the vehicle and opened the hood, and there were flames…
2016 · 200,000 miles · Engine
The contact owns a 2016 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. In addition, the contact noticed an abnormal sound and the vehicle stopped. The contact stated that the instrument cluster…
2016 · 115,000 miles · Transmission and driveline
The contact owns a 2018 Chevrolet Impala. The contact stated that while the A/C was activated during the summer of 2025, the A/C failed to function as intended. The contact stated that hot air was blowing through the vents. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who…
2018 · 60,000 miles · Fuel system
The contact owns a 2015 Chevrolet Impala. The contact stated that while driving at various speeds, the vehicle stalled. The contact was able to restart the vehicle on several occasions. During other failures, the vehicle restarted independently while rolling forward. During one failure, the vehicle had to be towed…
2015 · 212,000 miles · Engine
Built from 850 NHTSA complaints with mileage · snapshot 2026-10-20 · open data · how it is built
Other Impala generations
- Impala 2000–2005 3,329 reports with mileage, most about the electrical system
- Impala 2006–2013 3,416 reports with mileage, most about the electrical system