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Buick Lacrosse 2010–2016 problems by year and mileage

2nd generation · GM Epsilon II (long wheelbase)

Which year is yours? Tap it to see what breaks on it.

The 2010 Buick Lacrosse

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Median failure report
55,000 mi
Complaints filed
189
Recalls naming this year
2

Most reported on the 2010

  1. Electrical system46 reports · median 63,000 mi
  2. Engine44 reports · median 67,000 mi
  3. Electronic stability control (esc)23 reports

2 recall campaigns name the 2010: Suspension — rear. Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.

The 2011 Buick Lacrosse

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Median failure report
52,000 mi
Complaints filed
169
Recalls naming this year
4

Most reported on the 2011

  1. Electrical system32 reports
  2. Engine30 reports
  3. Suspension27 reports

4 recall campaigns name the 2011: Suspension — rear; Seats — front assembly; Visibility — defroster/defogger/hvac system. Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.

The 2012 Buick Lacrosse

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Median failure report
55,000 mi
Complaints filed
206
Recalls naming this year
5

Most reported on the 2012

  1. Electrical system62 reports · median 66,000 mi
  2. Engine46 reports · median 53,000 mi
  3. Suspension31 reports

5 recall campaigns name the 2012: Suspension — rear; Seats — front assembly; Electrical system. Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.

The 2013 Buick Lacrosse

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Median failure report
59,000 mi
Complaints filed
129
Recalls naming this year
5

At least 40% of the complaints about the 2013 were filed after 2020, and most complaints filed since then carry no odometer reading. The median here rests on the earlier reports and likely understates the mileage these failures happen at.

Most reported on the 2013

  1. Electrical system54 reports · median 63,000 mi
  2. Engine30 reports
  3. Suspension27 reports

5 recall campaigns name the 2013: Suspension — rear; Electrical system; Electrical system — software. Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.

The 2014 Buick Lacrosse

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Median failure report
40,000 mi
Complaints filed
63
Recalls naming this year
5

Most reported on the 2014

  1. Electrical system14 reports
  2. Steering12 reports
  3. Problems owners could not categorise9 reports

5 recall campaigns name the 2014: Seat belts — pretensioner; Electrical system; Service brakes, hydraulic — foundation components. Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.

The 2015 Buick Lacrosse

Close
Median failure report
too few reports to time
Complaints filed
44
Recalls naming this year
3

Most reported on the 2015

  1. Steering12 reports
  2. Electrical system9 reports
  3. Airbag system7 reports

3 recall campaigns name the 2015: Seat belts — pretensioner; Air bags — side/window. Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.

The 2016 Buick Lacrosse

Close
Median failure report
too few reports to time
Complaints filed
48
Recalls naming this year
2

Most reported on the 2016

  1. Steering12 reports
  2. Transmission and driveline7 reports
  3. Airbag system6 reports

2 recall campaigns name the 2016: Seat belts — pretensioner. Not every car in a campaign is affected — check the VIN at NHTSA. Recall repairs are free.

Each tile shows the median mileage at which that model year’s failures were reported. † marks a year whose median likely understates the mileage: much of its reporting came after 2020, when most complaints stopped recording an odometer reading. The 2013 reports latest and the 2014 earliest, but part of that gap is age: the 2013 has had 1 more year on the road to accumulate mileage. 2 of these years carry fewer than 30 reports with an odometer reading and show no median at all, rather than one computed from a handful.

The short answer

“Is the 2010–2016 Buick Lacrosse reliable?”

Median of reported failures
50,000 mi
90% of reports came by
120,000 mi
Reports with mileage
582
Recalls
14

Most reported

  1. Electrical system25.9% of complaints · median 60,000 mi
  2. Engine18.6% of complaints · median 63,000 mi
  3. Steering13.3% of complaints · median 51,000 mi

When each system fails ↓

Documented problems

What each one is ↓

Owners filed 848 complaints with NHTSA about the 2010–2016 Buick Lacrosse; the electrical system leads with 25.9% of them, and half of the 582 that record an odometer reading came by 50,000 miles. A count like this can’t rate reliability on its own: NHTSA records what owners chose to report, not how many of each car were sold.

Failures are spread across the mileage range, with the middle half between 15,000 and 85,000 miles.

Before-you-buy checklist ↓At your mileage ↓Check this VIN — NHTSA ↗

How many miles does a 2010–2016 Buick Lacrosse last?

Complaint records can’t measure how long a car lasts; they show when reported failures happened. On the 2010–2016 Buick Lacrosse, half of the 582 complaints that record an odometer reading were filed by 50,000 miles and 90% by 120,000 miles.

29 reports came in past 150,000 miles and 6 past 200,000 — each one proof that a Lacrosse reached that mileage, not that it failed there.

Figure 1 · Buick Lacrosse 2010–2016 · 582 reports with mileage

Mileage at failure

Complaints per 10,000-mile bin, 0 to 200,000 miles, equal bins on a linear scale. Tallest bar = 114 complaints.

Mileage at failure, Buick Lacrosse 2010–2016Histogram of 582 owner-reported failures by mileage, in 10,000-mile bins from 0 to 200,000. The tallest bin is 0 to 10,000 miles with 114 complaints, 19.6 percent of the total. Failures are spread across the mileage range, with the middle half between 15,000 and 85,000 miles. A further 6 complaints, 1.0 percent, were reported above 200,000 miles and are shown as a separate detached bar. Median mileage at failure is 50,000.
  • Rest of the range
  • Median
  • 200,000+ — 6 complaints (1.0%), plotted separately
10%
3,000
25%
15,000
Median
50,000
75%
84,924
90%
120,000

Tallest bin: 114 complaints between 0 and 10,000 miles. Based on 582 complaints that record mileage. Bin width 10,000 miles.

Show the numbers
Complaints by mileage bin
MileageComplaintsShare
0–10,00011419.6%
10,000–20,000488.2%
20,000–30,000427.2%
30,000–40,000315.3%
40,000–50,000539.1%
50,000–60,000447.6%
60,000–70,000437.4%
70,000–80,000427.2%
80,000–90,000396.7%
90,000–100,000264.5%
100,000–110,000234.0%
110,000–120,000183.1%
120,000–130,000172.9%
130,000–140,00091.5%
140,000–150,00040.7%
150,000–160,000132.2%
160,000–170,00040.7%
170,000–180,00040.7%
180,000–190,00010.2%
190,000–200,00010.2%
200,000+61.0%

Source: NHTSA Office of Defects Investigation, public domain. Complaint counts reflect what owners reported and are not a measure of failure rate per vehicle sold.

What this can and cannot tell you: these are complaints owners chose to file, not a failure rate. Popular models accumulate more of them simply by being common. How this is built.

Common Lacrosse problems, and when they happen

Figure 2 · Buick Lacrosse 2010–2016

When each system fails

Bar spans the middle half of reports; the notch inside each bar is the median. Miles at failure on a proportional scale — equal distances are equal ratios, not equal miles.

  1. Transmission and driveline84 reports41,00012,000–83,000Transmission and driveline: 84 reports, median 41,000 miles, middle half 12,000 to 83,000 miles.
  2. Steering113 reports51,00025,000–80,000Steering: 113 reports, median 51,000 miles, middle half 25,000 to 80,000 miles.
  3. Electrical system220 reports60,00023,000–90,000Electrical system: 220 reports, median 60,000 miles, middle half 23,000 to 90,000 miles.
  4. Problems owners could not categorise69 reports62,00012,000–100,000Problems owners could not categorise: 69 reports, median 62,000 miles, middle half 12,000 to 100,000 miles.
  5. Engine158 reports63,00038,000–85,000Engine: 158 reports, median 63,000 miles, middle half 38,000 to 85,000 miles.
  6. Suspension102 reports67,00011,000–146,000Suspension: 102 reports, median 67,000 miles, middle half 11,000 to 146,000 miles.
  7. Electronic stability control (esc)68 reports73,00053,000–108,000Electronic stability control (esc): 68 reports, median 73,000 miles, middle half 53,000 to 108,000 miles.
  • Your odometer — appears after you enter it in “Where your car sits”

Ordered by median mileage, earliest first. The first 12,000 miles are shaded: that is the boundary this site uses between a manufacturing defect and ordinary wear, not a property of the world.

Source: NHTSA Office of Defects Investigation, public domain.

All systems in a table
Complaints by vehicle system
SystemComplaintsShareMedian25–75%
Electrical system22025.9%60,00023,000–90,000
Engine15818.6%63,00038,000–85,000
Steering11313.3%51,00025,000–80,000
Suspension10212.0%67,00011,000–146,000
Transmission and driveline849.9%41,00012,000–83,000
Problems owners could not categorise698.1%62,00012,000–100,000
Electronic stability control (esc)688.0%73,00053,000–108,000
Brakes667.8%50,00033,000–80,000
Airbag system576.7%44,00015,000–78,000
Throttle and speed control516.0%48,00015,000–88,000
System by system, in words

Complaints about this generation are not spread evenly across the vehicle, and the systems that generate the most of them do not all fail at the same point in a car's life. The median failure across all systems here is 50,000 miles; the figures below show which parts of the car run ahead of that and which run behind.

The electrical system accounts for 25.9% of complaints (220 reports, 152 of them with a mileage figure), with a median of 60,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 23,000 and 90,000 miles.

A single system taking 25.9% of all complaints is a concentration worth noting. It means that for this generation, most of what owners reported came back to one area of the car rather than being distributed across many small faults.

The engine accounts for 18.6% of complaints (158 reports, 133 of them with a mileage figure), with a median of 63,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 38,000 and 85,000 miles.

The steering accounts for 13.3% of complaints (113 reports, 73 of them with a mileage figure), with a median of 51,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 25,000 and 80,000 miles.

The suspension accounts for 12.0% of complaints (102 reports, 35 of them with a mileage figure), with a median of 67,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 11,000 and 146,000 miles.

The transmission and driveline accounts for 9.9% of complaints (84 reports, 67 of them with a mileage figure), with a median of 41,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 12,000 and 83,000 miles.

Problems owners could not categorise accounts for 8.1% of complaints (69 reports, 36 of them with a mileage figure), with a median of 62,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 12,000 and 100,000 miles.

Known problems with the 2010–2016 Lacrosse

Engine - Timing Chain 2010–2011

Affected: 3.6L LLT

3.6L LLT timing chain stretch. Root cause chain: internal oil consumption (early valve cover / PCV design) combined with an oil life monitor that did not account for the consumption, so the engine ran low on oil and starved the chain tensioners. Presents as cold-start rattle plus P0008/P0009/P0011/P0016. GM Special Coverage Adjustment #11340 extended timing chain coverage to 10 years / 120,000 miles. The 2012 switch to the LFX revised the chain hardware and largely resolved it.

Engine - Piston Rings 2012–2016

Affected: 2.4L eAssist

2.4L LAF Ecotec excessive oil consumption attributed to piston ring and PCV design, which can in turn starve the variable valve timing actuators (P0011/P0014).

Hybrid System 2012–2016

Affected: eAssist

eAssist 115V lithium-ion battery pack and power-inverter module failures, and accessory-belt-driven motor/generator faults, disabling stop-start and electric assist.

Before you buy a 2010–2016 Lacrosse: the 3-minute check

Generated from 582 mileage-tagged complaints, 14 recall campaigns, 3 documented problem areas. Print this page — the checklist survives print.

  1. Run the VIN at nhtsa.gov/recalls. 14 campaigns cover this generation; an open recall is a free repair you can make the seller's problem.
  2. Check engine - timing chain on 2010–2011 (3.6L LLT) cars. 3.6L LLT timing chain stretch. Root cause chain: internal oil consumption (early valve cover / PCV design) combined with an oil life monitor that did not account for the consumption, so the engine ran low on oil and…
  3. Check engine - piston rings on 2012–2016 (2.4L eAssist) cars. 2.4L LAF Ecotec excessive oil consumption attributed to piston ring and PCV design, which can in turn starve the variable valve timing actuators (P0011/P0014).
  4. Check hybrid system on 2012–2016 (eAssist) cars. eAssist 115V lithium-ion battery pack and power-inverter module failures, and accessory-belt-driven motor/generator faults, disabling stop-start and electric assist.
  5. Complaint reports are not spread evenly across model years here — see the by-model-year table below before you settle on a year.
  6. End with a pre-purchase inspection of this car. Aggregate data describes the population; the example in front of you has its own history.

For a buyer, failures on this generation are spread rather than concentrated: the middle half falls between 15,000 and 85,000 miles, with a median of 50,000. There is no single mileage threshold to watch, which means condition and maintenance records are more informative than the odometer.

On inspection, the electrical system and the engine are where this generation's reports concentrate, so those are the areas worth a specific look. The electrical system in particular shows a median failure mileage of 60,000, which gives a concrete number to compare against the odometer of any car you are considering.

None of this is a substitute for a pre-purchase inspection on the individual car. Aggregate patterns describe a population; the example in front of you has its own history.

Lacrosse problems by mileage: where your car sits

Type your odometer reading, or read the common mileages in the table. Your marker lands on the timing chart above and on the curve below.

earlier most reports on that system came below this mileage — ask for repair records. in window this mileage sits inside the middle half of its reports. later most reports came above it. That describes reports, not your odds.

Where each system’s reports sit against common odometer readings
SystemMiddle half of reports, miAt 60k mi57% belowAt 90k mi78% belowAt 120k mi90% belowAt 150k mi95% belowAt 200k mi99% below
Electrical system23,000–90,000in windowearlierearlierearlierearlier
Engine38,000–85,000in windowearlierearlierearlierearlier
Steering25,000–80,000in windowearlierearlierearlierearlier
Suspension11,000–146,000in windowin windowin windowearlierearlier
Transmission and driveline12,000–83,000in windowearlierearlierearlierearlier
Problems owners could not categorise12,000–100,000in windowin windowearlierearlierearlier
Electronic stability control (esc)53,000–108,000in windowin windowearlierearlierearlier

Figure 3 · Buick Lacrosse 2010–2016 · 582 reports with mileage

Share of reports below each mileage

Share of mileage-tagged reports filed at or below each odometer reading. Steps rise only at bin edges, by exact counted shares.

Cumulative share of reports by mileage, Buick Lacrosse 2010–2016Of 582 reports that record mileage, the share filed below each odometer reading, rising in steps at each 10,000-mile bin edge. 57 percent below 60,000 miles. 78 percent below 90,000 miles. 90 percent below 120,000 miles. 95 percent below 150,000 miles. 99 percent below 200,000 miles. Median 50,000 miles.
  • 60,000 mi — 57% of reports below
  • 90,000 mi — 78% of reports below
  • 120,000 mi — 90% of reports below
  • 150,000 mi — 95% of reports below
  • 200,000 mi — 99% of reports below
  • Median — the staircase crosses the 50% line here
  • Your odometer — appears after you enter it above

The staircase tops out at 99%: the remaining 1.0% of reports (6) came above 200,000 miles.

Nothing is smoothed or interpolated. Linear axis, same as Figure 1.

Source: NHTSA Office of Defects Investigation, public domain.

2010–2016 Buick Lacrosse recalls (14)

NHTSA records 14 recall campaigns covering vehicles in this generation. A recall means the manufacturer or the regulator concluded there was a safety defect or a standard was not met, and that a free remedy is owed to owners — including second and later owners.

The campaigns cluster around the suspension (3), the electrical system (3), the seat belts (2). Several campaigns against one area can mean a remedy that did not hold, or separate defects in parts filed under the same heading; the summaries below name each defect.

Recall status is specific to the individual vehicle, not the model. Checking a VIN against NHTSA's lookup is free and takes under a minute, and it is the only way to know whether a particular car has had the work done.

Recall repairs are free at an authorized dealer, for any owner. Summaries below shorten NHTSA’s own wording.

  1. Dec 2021 · 2010–2013 · SuspensionA rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a…

    The defect. General Motors, LLC (GM) is recalling certain 2010-2013 Buick Lacrosse, 2012-2013 Buick Regal, and 2013 Chevrolet Malibu vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland…

    What can happen. A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.

    The free fix. Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Owner notification letters were mailed January 27, 2022. Owners may contact Buick customer service at…

    NHTSA campaign 21V-00F (2021-12-22).

  2. Aug 2021 · 2013 · SuspensionA rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a…

    The defect. General Motors, LLC (GM) is recalling certain 2013 Buick Regal, Chevrolet Malibu, and Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts…

    What can happen. A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.

    The free fix. Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Interim owner notification letters were mailed on September 30, 2021. Owner notification letters were mailed…

    NHTSA campaign 21V-633 (2021-08-12).

  3. Dec 2020 · 2010–2013 · SuspensionA rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a…

    The defect. General Motors, LLC (GM) is recalling certain 2012-2013 Buick Regal, 2013 Chevrolet Malibu, and 2010-2013 Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland…

    What can happen. A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.

    The free fix. GM will notify owners, and dealers will replace the rear suspension toe links and adjuster fasteners free of charge. Parts are not currently available. Owners were mailed an interim notification on…

    NHTSA campaign 20V-764 (2020-12-21).

  4. Jul 2017 · 2014–2016 · Seat BeltsA failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating…

    The defect. General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and…

    What can happen. A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

    The free fix. GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The…

    NHTSA campaign 17V-437 (2017-07-10).

  5. Sep 2016 · 2014–2016 · Seat BeltsA failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating…

    The defect. General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet…

    What can happen. A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

    The free fix. GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The…

    NHTSA campaign 16V-651 (2016-09-08).

  6. Oct 2015 · 2015 · Air BagsIn the event of a crash necessitating deployment of one or both of the side impact air bags, the air bag's…

    The defect. General Motors LLC (GM) is recalling certain model year 2015 Buick Lacrosse, Cadillac XTS, Chevrolet Camaro, Equinox, Malibu, and GMC Terrain vehicles. The affected vehicles have front seat-mounted side impact air bags whose inflator may rupture upon its…

    What can happen. In the event of a crash necessitating deployment of one or both of the side impact air bags, the air bag's inflator may rupture and the air bag may not properly inflate. The rupture could cause metal…

    The free fix. GM will notify owners, and dealers will replace the side impact air bag modules, free of charge. The recall began on October 19, 2015. Owners may contact Buick customer service at 1-800-521-7300…

    NHTSA campaign 15V-666 (2015-10-16).

  7. Jul 2014 · 2011–2012 · SeatsIf the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers'…

    The defect. General Motors LLC (GM) is recalling certain model year 2011-2012 Buick Lacrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger…

    What can happen. If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.

    The free fix. GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on…

    NHTSA campaign 14V-447 (2014-07-23).

  8. Jun 2014 · 2014 · Electrical SystemWithout an audible indicator, the driver may not be aware that the driver's door is open while the key is in…

    The defect. General Motors LLC (GM) is recalling certain model year 2014 Buick Lacrosse vehicles manufactured April 30, 2013, to September 1, 2013. In the affected vehicles, a wiring splice in the driver's door may corrode and break, resulting in the absence of an…

    What can happen. Without an audible indicator, the driver may not be aware that the driver's door is open while the key is in the ignition, increasing the risk of a vehicle rollaway. If the passenger windows, rear…

    The free fix. GM will notify owners and dealers will inspect the driver door window motor harness, and replace the electrical splice, as necessary, free of charge. The recall began August 2014. Owners may contact…

    NHTSA campaign 14V-317 (2014-06-12).

  9. May 2014 · 2014 · Service Brakes, HydraulicIf a brake pad detaches from caliper, there may be a sudden reduction in braking, lengthening the distance…

    The defect. General Motors LLC (GM) is recalling certain model year 2014 Buick Lacrosse vehicles manufactured January 29, 2014, through March 31, 2014 and 2014 Chevrolet Malibu vehicles manufactured February 7, 2014, through March 31, 2014, and equipped with 17 inch…

    What can happen. If a brake pad detaches from caliper, there may be a sudden reduction in braking, lengthening the distance required to stop the vehicle and increasing the risk of a crash.

    The free fix. GM will notify owners, and dealers will inspect the front brake rotors, and install the correct rotors with new brake pads, as necessary, free of charge. The recall began on June 20, 2014. Owners may…

    NHTSA campaign 14V-240 (2014-05-08).

  10. Feb 2014 · 2014 · Power TrainIf a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear…

    The defect. General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Lacrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the…

    What can happen. If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the…

    The free fix. General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may…

    NHTSA campaign 14V-092 (2014-02-21).

  11. May 2013 · 2012–2013 · Electrical SystemIf the vehicle is continued to be driven, the engine may stall and/or the vehicle may not start.

    The defect. General Motors (GM) is recalling certain model year 2012 and 2013 Buick Lacrosse and Regal, and model year 2013 Chevrolet Malibu Eco vehicles equipped with eAssist. These vehicles may have a condition in which the Generator Control Module (GCM) may not…

    What can happen. If the vehicle is continued to be driven, the engine may stall and/or the vehicle may not start. In addition, there may be a burning or melting odor, smoke, and possibly a fire in the trunk.

    The free fix. GM will notify owners and dealers will test the GCM and replace it, as necessary, free of charge. The recall began on June 11, 2013. Owners may contact GM at 1-800-521-7300. GM's recall campaign…

    NHTSA campaign 13V-173 (2013-05-06).

  12. Mar 2013 · 2013 · Electrical SystemIf engine braking is unexpectedly removed, it may increase the risk of a vehicle crash.

    The defect. General Motors (GM) is recalling certain model year 2013 Buick Lacrosse vehicles, manufactured between April 25, 2012, through March 6, 2013, and model year 2013 Cadillac SRX vehicles, manufactured between May 29, 2012, through February 18, 2013 for failing…

    What can happen. If engine braking is unexpectedly removed, it may increase the risk of a vehicle crash.

    The free fix. GM will notify owners, and dealers will reprogram the transmission control module free of charge. The recall began on April 3, 2013. Cadillac owners may call 1-866-982-2339. Buick owners may call…

    NHTSA campaign 13V-097 (2013-03-15).

  13. Aug 2011 · 2012 · Electronic Stability Control (esc)The improper diagnosing may cause the esc to falsely activate, resulting in sudden changes in vehicle…

    The defect. Gm is recalling certain model year 2012 Buick Lacrosse passenger vehicles manufactured from june 9, 2011, through july 2, 2011, for failing to conform to the requirements of federal motor vehicle safety standard no. 126, "Electronic stability control systems…

    What can happen. The improper diagnosing may cause the esc to falsely activate, resulting in sudden changes in vehicle handling and deceleration, particularly at higher speeds, which may cause the driver difficulty…

    The free fix. Gm dealers will reprogram the electronic brake control module free of charge. The safety recall began on september 12, 2011. Owners may contact Buick at 1-866-608-8080.

    NHTSA campaign 11V-404 (2011-08-03).

  14. Mar 2011 · 2011 · VisibilityIf this condition affects the defrost system when it is required, it may decrease the driver's visibility…

    The defect. General motors is recalling certain model year 2011 Buick Lacrosse and Cadillac srx vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 103, "Windshield defrosting and defogging systems". On these vehicles, the…

    What can happen. If this condition affects the defrost system when it is required, it may decrease the driver's visibility, and could result in a crash.

    The free fix. Dealers will reprogram the ecc module free of charge. The safety recall began on march 11, 2011. Owners may contact Buick at 1-866-608-8080, Cadillac at 1-866-982-2339 or at the owner center at…

    NHTSA campaign 11V-149 (2011-03-04).

Some of these 14 campaigns also cover Chevrolet Malibu 2013–2015 (7 of them): the same campaign number appears in NHTSA’s file against both, which means the same defect and the same free repair. 4 of the 14 are specific to this vehicle alone.

Crashes, fires and injuries owners reported

What owners reported alongside the failure itself, out of 848 complaints against this generation:

Crashes
53 (6.2%)
Fires
20
Injury reports
33
Fatality reports
1

These flags are self-reported by complainants and unverified by NHTSA; one report can carry several flags, so the counts overlap and do not sum to a total. They are not adjusted for how many of these vehicles are on the road. No chart is drawn here on purpose: overlapping counts spanning very different magnitudes cannot be honestly encoded as lengths.

Lacrosse problems by model year

The 2012 drew the most complaints of this generation, 206, most of them about the electrical system, and the 2015 the fewest, 44. A typical year drew about 129.

Complaints by model year
YearComplaintsWith mileageMedian milesMost reportedRecalls
201018914355,000Electrical system (46)2
201116912552,000Electrical system (32)4
201220613855,000Electrical system (62)5
20131297459,000†Electrical system (54)5
2014635040,000Electrical system (14)5
20154427under 30 reportsSteering (12)3
20164825under 30 reportsSteering (12)2

† At least 40% of this year’s complaints were filed after 2020, and most complaints filed since then carry no odometer reading. Its median rests on the earlier reports and likely understates the mileage these failures happen at.

What Lacrosse owners reported

Odometer Fraud. The contact purchased a 2013 Buick Lacrosse on March 3, 2024. The vehicle was purchased from the dealer. The odometer was reported at 118,000 during the sale. The vehicle was recently taken to an independent mechanic for service. The contact was provided with an auto report in which the latest odometer…

2013 · 222,000 miles · Electrical system

The contact owns a 2013 Buick Lacrosse. The contact stated that the vehicle experienced starting failures and was taken to Piedmont Tire & Auto, where the battery was replaced. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound, and felt like the vehicle had struck a…

2013 · 76,000 miles · Electrical system

The contact owns a 2014 Buick Lacrosse. The contact stated that after the vehicle was turned off, residual electrical power activated in the vehicle. The power windows and sunroof remained operational, and the instrument panel remained activated. The vehicle was taken to a local dealer, who diagnosed that the driver's…

2014 · 115,000 miles · Electrical system

The contact owns a 2012 Buick Lacrosse. The contact stated that while driving at an undisclosed speed and making a turn, the vehicle shut off in the middle of the roadway and the vehicle failed to restart. A bystander advised the contact to press the alarm button twice to restart the vehicle. The contact followed the…

2012 · 71,000 miles · Engine and its cooling system

Built from 582 NHTSA complaints with mileage · snapshot 2026-09-26 · open data · how it is built

Other Lacrosse generations

Other large cars from the same years