Chrysler Pacifica 2017–2025 problems by year and mileage
2nd generation (minivan; unrelated to the crossover) · Chrysler RU
NHTSA data through 18 October 20264,338 complaints, 1,487 with mileageMethod
A DO NOT DRIVE recall covers part of this generation — check the VIN before driving it home.
Which year is yours? Tap it to see what breaks on it.
- 201725k†median
- 201813k†median
- 201918k†median
- 202033kmedian
- 202137kmedian
- 202237kmedian
- 2023—too few
- 2024—too few
- 2025—too few
The 2017 Chrysler Pacifica
Close- Median failure report
- 25,000 mi
- Complaints filed
- 1,613
- Recalls naming this year
- 17
† This median likely runs low (why).
Most reported on the 2017
- Engine540 reports · median 18,000 mi
- Transmission and driveline485 reports · median 25,000 mi
- Electrical system424 reports · median 25,000 mi
Recall areas Equipment adaptive/mobility — wheelchair restraints/securement · Hybrid propulsion system · Hybrid propulsion system — inverter
Check the VIN at NHTSA
The 2018 Chrysler Pacifica
Close- Median failure report
- 13,000 mi
- Complaints filed
- 1,106
- Recalls naming this year
- 16
† This median likely runs low (why).
Most reported on the 2018
- Engine440 reports · median 10,000 mi
- Electrical system372 reports · median 12,000 mi
- Transmission and driveline195 reports · median 12,000 mi
Recall areas Equipment adaptive/mobility — wheelchair restraints/securement · Hybrid propulsion system · Hybrid propulsion system — inverter
Check the VIN at NHTSA
The 2019 Chrysler Pacifica
Close- Median failure report
- 18,000 mi
- Complaints filed
- 360
- Recalls naming this year
- 9
† This median likely runs low (why).
Most reported on the 2019
- Electrical system120 reports
- Engine96 reports
- Transmission and driveline89 reports
Recall areas Back over prevention — sensing system · Equipment adaptive/mobility — wheelchair restraints/securement · Hybrid propulsion system
Check the VIN at NHTSA
The 2020 Chrysler Pacifica
Close- Median failure report
- 33,000 mi
- Complaints filed
- 229
- Recalls naming this year
- 7
Most reported on the 2020
- Electrical system89 reports
- Engine74 reports
- Transmission and driveline55 reports
Recall areas Electrical system — propulsion system · Equipment adaptive/mobility — wheelchair restraints/securement · Air bags — side/window
Check the VIN at NHTSA
The 2021 Chrysler Pacifica
Close- Median failure report
- 37,000 mi
- Complaints filed
- 401
- Recalls naming this year
- 8
Most reported on the 2021
- Electrical system165 reports
- Engine146 reports
- Transmission and driveline122 reports
Recall areas Electrical system — propulsion system · Equipment adaptive/mobility — wheelchair restraints/securement · Air bags — side/window
Check the VIN at NHTSA
The 2022 Chrysler Pacifica
Close- Median failure report
- 37,000 mi
- Complaints filed
- 332
- Recalls naming this year
- 10
Most reported on the 2022
- Transmission and driveline127 reports
- Engine121 reports
- Electrical system101 reports
Recall areas Electrical system — propulsion system · Air bags — side/window · Equipment adaptive/mobility — wheelchair restraints/securement
Check the VIN at NHTSA
The 2023 Chrysler Pacifica
Close- Median failure report
- too few reports to time
- Complaints filed
- 195
- Recalls naming this year
- 14
Most reported on the 2023
- Engine65 reports
- Electrical system57 reports
- Transmission and driveline57 reports
Recall areas Air bags — frontal · Back over prevention — sensing system · Equipment adaptive/mobility — wheelchair restraints/securement
Check the VIN at NHTSA
The 2024 Chrysler Pacifica
Close- Median failure report
- too few reports to time
- Complaints filed
- 73
- Recalls naming this year
- 11
Most reported on the 2024
- Engine26 reports
- Transmission and driveline26 reports
- Electrical system22 reports
Recall areas Air bags — frontal · Equipment adaptive/mobility — wheelchair restraints/securement · Air bags — side/window
Check the VIN at NHTSA
The 2025 Chrysler Pacifica
Close- Median failure report
- too few reports to time
- Complaints filed
- 29
- Recalls naming this year
- 9
Most reported on the 2025
- Airbag system9 reports
- Forward collision avoidance6 reports
- Engine5 reports
Recall areas Electronic stability control (esc) · Air bags — frontal · Equipment adaptive/mobility — wheelchair restraints/securement
Check the VIN at NHTSA
Tiles: each year’s median failure mileage. † Median likely runs low (complaints filed after 2020). Latest: the 2022; earliest: the 2018, and the 2018 is 4 years older (part of the gap is age). 3 of these years carry fewer than 30 reports with an odometer reading and show no median at all, rather than one computed from a handful.
The short answer
“Is the 2017–2025 Chrysler Pacifica reliable?”
- Median of reported failures
- 20,000 mi
- 90% of reports came by
- 75,000 mi
- Reports with mileage
- 1,487
- Recalls
- 45
At least 40% of this generation’s complaints came after 2020, so its median likely runs low (why).
Most reported
- Engine34.9% of complaints · median 14,000 mi
- Electrical system31.1% of complaints · median 19,000 mi
- Transmission and driveline26.7% of complaints · median 24,000 mi
Documented problems
- Powertrain / Wiring — Engine Stall2017–2019
- Hybrid Transmission Wiring Connector2017–2023
- High-voltage Battery (Hybrid)2017–2018
- Transmission (948TE 9-speed)2017–2019
Owners filed 4,338 complaints with NHTSA about the 2017–2025 Chrysler Pacifica; the engine leads with 34.9% of them, and half of the 1,487 that record an odometer reading came by 20,000 miles — complaints, not a failure rate.
35% of complaints that record mileage fall within the first 12,000 miles, against 10.7 reports per 1,000 miles between 20,000 and 80,000. On a generation this new that is expected: few examples have been driven further yet, so the timing says little about design or wear so far.
Before-you-buy checklist ↓At your mileage ↓Check this VIN — NHTSA ↗
How many miles does a 2017–2025 Chrysler Pacifica last?
The newest model years (2024–2025) are too young to have reached high mileage; most reports with an odometer reading come from the earlier years of the generation.
On the 2017–2025 Chrysler Pacifica, half of the 1,487 complaints that record an odometer reading were filed by 20,000 miles and 90% by 75,000 miles (why that is not a lifespan).
18 reports came in past 150,000 miles and 5 past 200,000 — each one proof that a Pacifica reached that mileage, not that it failed there.
Figure 1 · Chrysler Pacifica 2017–2025 · 1,487 reports with mileage
Mileage at failure
5,000-mile bins, 0 to 200,000 miles, linear scale; tallest bar 291 complaints
- First 12,000 miles — 35% of all failures
- Rest of the range
- Median
- 200,000+ — 5 complaints (0.3%), plotted separately
- 10%
- 1,000
- 25%
- 7,000
- Median
- 20,000
- 75%
- 46,000
- 90%
- 75,000
Show the numbers
| Mileage | Complaints | Share |
|---|---|---|
| 0–5,000 | 291 | 19.6% |
| 5,000–10,000 | 157 | 10.6% |
| 10,000–15,000 | 136 | 9.1% |
| 15,000–20,000 | 127 | 8.5% |
| 20,000–25,000 | 97 | 6.5% |
| 25,000–30,000 | 74 | 5.0% |
| 30,000–35,000 | 76 | 5.1% |
| 35,000–40,000 | 74 | 5.0% |
| 40,000–45,000 | 68 | 4.6% |
| 45,000–50,000 | 47 | 3.2% |
| 50,000–55,000 | 72 | 4.8% |
| 55,000–60,000 | 40 | 2.7% |
| 60,000–65,000 | 29 | 2.0% |
| 65,000–70,000 | 27 | 1.8% |
| 70,000–75,000 | 23 | 1.5% |
| 75,000–80,000 | 17 | 1.1% |
| 80,000–85,000 | 23 | 1.5% |
| 85,000–90,000 | 13 | 0.9% |
| 90,000–95,000 | 9 | 0.6% |
| 95,000–100,000 | 9 | 0.6% |
| 100,000–105,000 | 11 | 0.7% |
| 105,000–110,000 | 8 | 0.5% |
| 110,000–115,000 | 10 | 0.7% |
| 115,000–120,000 | 5 | 0.3% |
| 120,000–125,000 | 7 | 0.5% |
| 125,000–130,000 | 10 | 0.7% |
| 130,000–135,000 | 4 | 0.3% |
| 135,000–140,000 | 2 | 0.1% |
| 140,000–145,000 | 2 | 0.1% |
| 145,000–150,000 | 1 | 0.1% |
| 150,000–155,000 | 3 | 0.2% |
| 155,000–160,000 | 2 | 0.1% |
| 160,000–165,000 | 1 | 0.1% |
| 165,000–170,000 | 3 | 0.2% |
| 175,000–180,000 | 1 | 0.1% |
| 180,000–185,000 | 2 | 0.1% |
| 185,000–190,000 | 1 | 0.1% |
| 200,000+ | 5 | 0.3% |
Source: NHTSA Office of Defects Investigation, public domain.
Common Pacifica problems, and when they happen
Figure 2 · Chrysler Pacifica 2017–2025
When each system fails
Bar: middle half of reports · notch: median · proportional (log) scale (how to read it)
- Fuel and propulsion system341 reportsmedian 11,000middle half 2,000–31,000
- Brakes231 reportsmedian 12,000middle half 3,500–35,000
- Engine1,513 reportsmedian 14,000middle half 5,000–36,000
- Problems owners could not categorise605 reportsmedian 15,000middle half 4,500–30,000
- Electrical system1,351 reportsmedian 19,000middle half 7,000–42,000
- Transmission and driveline1,159 reportsmedian 24,000middle half 9,500–42,000
- Steering606 reportsmedian 28,000middle half 7,000–63,000
- Your odometer, once entered below
Ordered by median mileage, earliest first.
All systems in a table
| System | Complaints | Share | Median | 25–75% |
|---|---|---|---|---|
| Engine | 1,513 | 34.9% | 14,000 | 5,000–36,000 |
| Electrical system | 1,351 | 31.1% | 19,000 | 7,000–42,000 |
| Transmission and driveline | 1,159 | 26.7% | 24,000 | 9,500–42,000 |
| Steering | 606 | 14.0% | 28,000 | 7,000–63,000 |
| Problems owners could not categorise | 605 | 13.9% | 15,000 | 4,500–30,000 |
| Fuel and propulsion system | 341 | 7.9% | 11,000 | 2,000–31,000 |
| Brakes | 231 | 5.3% | 12,000 | 3,500–35,000 |
| Throttle and speed control | 226 | 5.2% | 13,000 | 3,000–31,000 |
| Hybrid propulsion system | 136 | 3.1% | 40,000 | 20,000–65,000 |
| Body structure | 117 | 2.7% | 16,000 | 8,500–37,000 |
Known problems with the 2017–2025 Pacifica
Powertrain / Wiring — Engine Stall 2017–2019
Abrupt engine stall and loss of power steering assist traced to improperly installed/routed wiring; recall covered roughly 198,700 gasoline Pacificas. A separate recall attributed stalling to a powertrain control module defect on 2018 vehicles.
Hybrid Transmission Wiring Connector 2017–2023
An internal transmission wiring connector can short circuit, causing unexpected engine shutdown/stall, most often above 25 mph. Recall covered roughly 67,000-76,000 Pacifica Hybrids; remedy was a power inverter software update plus, where needed, an instrument cluster software update. NHTSA later opened a recall-query investigation into whether the software remedy was adequate.
High-voltage Battery (Hybrid) 2017–2018
Fire risk from the LG-supplied high-voltage battery pack while parked and charging; roughly 20,000 vehicles recalled after 12 owner fire reports, with owners told to park outside and away from structures and to stop charging. Same cell supplier implicated in the Chevrolet Bolt and Hyundai Kona EV battery recalls.
Transmission (948TE 9-speed) 2017–2019
Early shift-quality complaints — harsh or delayed engagement, hunting between ratios — addressed through repeated TCM/PCM calibration updates rather than hardware. Characteristic of FCA's early 9HP applications.
Seat Belts / Front Axle 2018
Separate recalls on 2018 vehicles for a seat belt that can become unlatched and for a front axle defect.
Before you buy a 2017–2025 Pacifica: the 3-minute check
Generated from 1,487 mileage-tagged complaints, 45 recall campaigns, 5 documented problem areas.
- Run the VIN at nhtsa.gov/recalls. 45 campaigns cover this generation.
- Ask for fuel and propulsion system repair records. Reports on this area come at a median of 11,000 miles — a newer example may not have reached that mileage yet, so ask what was repaired under warranty and what the warranty still covers.
- Ask for forward collision avoidance repair records. Same question here: a median of 5,500 miles.
- Check powertrain / wiring — engine stall on 2017–2019 cars. What each looks like: Known problems.
- Check hybrid transmission wiring connector on 2017–2023 (Hybrid only) cars.
- Check high-voltage battery (Hybrid) on 2017–2018 (Hybrid only) cars.
- Years differ here: from 29 to 1,613 complaints a year — compare them by model year.
- End with a pre-purchase inspection of this car.
Pacifica problems by mileage: where your car sits
Type your odometer, or read the table.
| System | Middle half of reports, mi | At 60k mi85% below | At 90k mi94% below | At 120k mi97% below | At 150k mi99% below | At 200k mi100% below |
|---|---|---|---|---|---|---|
| Engine | 5,000–36,000 | earlier | earlier | earlier | earlier | earlier |
| Electrical system | 7,000–42,000 | earlier | earlier | earlier | earlier | earlier |
| Transmission and driveline | 9,500–42,000 | earlier | earlier | earlier | earlier | earlier |
| Steering | 7,000–63,000 | in window | earlier | earlier | earlier | earlier |
| Problems owners could not categorise | 4,500–30,000 | earlier | earlier | earlier | earlier | earlier |
| Fuel and propulsion system | 2,000–31,000 | earlier | earlier | earlier | earlier | earlier |
| Brakes | 3,500–35,000 | earlier | earlier | earlier | earlier | earlier |
Figure 3 · Chrysler Pacifica 2017–2025 · 1,487 reports with mileage
Share of reports below each mileage
Steps at bin edges (how to read it)
- 60,000 mi — 85% of reports below
- 90,000 mi — 94% of reports below
- 120,000 mi — 97% of reports below
- 150,000 mi — 99% of reports below
- 200,000 mi — 100% of reports below
- Median (the 50% line)
- Your odometer, once entered
Linear axis, same as Figure 1.
2017–2025 Chrysler Pacifica recalls (45)
NHTSA records 45 recall campaigns covering vehicles in this generation (what a recall is).
5 of these carry a severe advisory — do not drive or park outside; check those first by VIN.
The campaigns cluster around the electrical system (7), the airbag system (6), the hybrid propulsion system (6) (why one area can repeat).
Sep 2026 · 2025 · Electronic Stability Control (esc)A loss of electronic stability control increases the risk of a crash.
The defect. Chrysler (FCA US, LLC) is recalling certain 2025-2026 Chrysler Voyager, Chrysler Pacifica, and 2026 Chrysler Voyager Plug-In Hybrid Electric (PHEV) vehicles. The brake pedal position sensor capacitor may be cracked, which can cause a loss of electronic…
What can happen. A loss of electronic stability control increases the risk of a crash.
The free fix. Dealers will inspect and replace brake pedal position sensor, as necessary, free of charge. Owner notification letters were mailed September 17, 2026. Owners may contact FCA customer service at…
Jun 2026 · 2020–2022 · Electrical System park outsideA vehicle fire increases the risk of injury.
The defect. Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
What can happen. A vehicle fire increases the risk of injury.
The free fix. Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module…
Jun 2026 · 2023–2025 · Air BagsThe unintended connection may prevent the air bags from deploying, increasing the risk of injury during a…
The defect. Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica and Voyager vehicles. The spring inside the front seat harness connector may contact electrical terminals.
What can happen. The unintended connection may prevent the air bags from deploying, increasing the risk of injury during a crash.
The free fix. Dealers will replace the spring, free of charge. Owner notification letters were mailed July 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359.
May 2026 · 2019, 2023 · Back Over PreventionA rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a…
The defect. Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 RAM 1500, RAM 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not…
What can happen. A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
The free fix. Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026.…
May 2026 · 2023–2025 · Equipment Adaptive/MobilityAn unsecured wheelchair can move during transit, increasing the risk of injury.
The defect. Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica vehicles. The retractors may not lock, preventing the wheelchair from being properly secured.
What can happen. An unsecured wheelchair can move during transit, increasing the risk of injury.
The free fix. Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026. Owners may contact Braun's customer service at…
Mar 2026 · 2022–2025 · Air BagsAir bags with insufficient pressure retention increase the risk of ejection and injury during a crash.
The defect. Chrysler (FCA US, LLC) is recalling certain 2022-2026 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
What can happen. Air bags with insufficient pressure retention increase the risk of ejection and injury during a crash.
The free fix. Dealers will replace the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed May 14, 2026. Owners may contact Chrysler customer service at 800-853-1403.…
Dec 2025 · 2021–2025 · Equipment Adaptive/MobilityAn unsecured wheelchair can move during transit, increasing the risk of injury.
The defect. Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being…
What can happen. An unsecured wheelchair can move during transit, increasing the risk of injury.
The free fix. Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
Dec 2025 · 2017–2025 · Equipment Adaptive/MobilityAn unsecured wheelchair can move during transit, increasing the risk of injury.
The defect. Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and RAM Promaster vehicles equipped with…
What can happen. An unsecured wheelchair can move during transit, increasing the risk of injury.
The free fix. Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service…
Sep 2025 · 2025 · Air BagsAn air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.
The defect. Chrysler (FCA US, LLC) is recalling certain 2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of…
What can happen. An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.
The free fix. Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403.…
Jul 2025 · 2024–2025 · EquipmentA rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing…
The defect. Chrysler (FCA US, LLC) is recalling certain 2024-2025 Chrysler Pacifica vehicles. The vehicles were built with an incorrect radio, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of…
What can happen. A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
The free fix. Dealers replaced the radio, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed August 7, 2025. Owners may contact Chrysler customer service at…
Jun 2025 · 2023 · EquipmentA rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing…
The defect. Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica and Voyager vehicles. Due to a manufacturing error, the rearview camera image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety…
What can happen. A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
The free fix. Dealers will inspect and replace the rearview camera, as necessary free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Chrysler customer service at 800-853-1403.…
May 2025 · 2022–2025 · Air BagsAn air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.
The defect. Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements…
What can happen. An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.
The free fix. Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at…
Nov 2024 · 2024 · SeatsA seat positioned too close to the air bag can increase the risk of injury during a crash.
The defect. Braun Corporation (Braun) is recalling certain 2024 Chrysler Pacifica and Voyager vehicles. The seat limiter may not have been installed, allowing the seat to move too far forward. As such, these vehicles fail to comply with the requirements of Federal Motor…
What can happen. A seat positioned too close to the air bag can increase the risk of injury during a crash.
The free fix. Dealers will inspect and install a seat limiter as necessary, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Braun customer service at 1-800-488-0359.
Oct 2024 · 2020–2023 · Air BagsAn air bag that does not deploy during a crash increases the risk of injury.
The defect. Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the…
What can happen. An air bag that does not deploy during a crash increases the risk of injury.
The free fix. Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403.…
Jul 2024 · 2019–2021 · Hybrid Propulsion System park outsideA vehicle fire increases the risk of injury.
The defect. Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
What can happen. A vehicle fire increases the risk of injury.
The free fix. Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM)…
Jul 2024 · 2017–2018 · Hybrid Propulsion System park outsideA vehicle fire increases the risk of injury.
The defect. Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077. The battery pack may cause a vehicle fire when parked, even with the ignition in…
What can happen. A vehicle fire increases the risk of injury.
The free fix. Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM)…
Jun 2024 · 2021–2023 · Back Over PreventionA rearview camera image that does not display decreases the driver's visibility, increasing the risk of a…
The defect. Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 RAM 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and RAM Promaster vehicles.…
What can happen. A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
The free fix. Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC…
Mar 2024 · 2024 · Traction Control SystemAn inactive traction control system can increase the risk of a crash.
The defect. Chrysler (FCA US, LLC) is recalling certain 2024 Pacifica and Voyager vehicles. The traction control system (TCS) does not function when cruise control is activated.
What can happen. An inactive traction control system can increase the risk of a crash.
The free fix. Dealers will update the TCS software, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is…
Mar 2024 · 2024 · VisibilityA windshield that detaches from the vehicle during a crash can increase the risk of injury.
The defect. Chrysler (FCA US, LLC) is recalling certain 2024 Pacifica and Voyager vehicles. The windshield may not have been properly bonded to the vehicle, allowing it to detach during a crash. As such, these vehicles fail to comply with the requirements of Federal…
What can happen. A windshield that detaches from the vehicle during a crash can increase the risk of injury.
The free fix. Dealers will replace the windshield, free of charge. Owner notification letters were mailed April 30, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is…
Mar 2024 · 2023–2024 · Air BagsAn air bag that does not deploy in a crash can increase the risk of injury.
The defect. Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 RAM 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, RAM 3500, RAM 3500 cab chassis, RAM 2500, RAM 4500 cab chassis, RAM 5500 cab chassis, 2023 Jeep Gladiator, Jeep…
What can happen. An air bag that does not deploy in a crash can increase the risk of injury.
The free fix. Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact…
Nov 2023 · 2023 · Electrical System park outsideA fire while parked or driving can increase the risk of injury.
The defect. Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica plug-in hybrid electric vehicles. An electrical short may occur due to an incorrectly installed 12-volt battery isolator post, resulting in a fire while parked or driving.
What can happen. A fire while parked or driving can increase the risk of injury.
The free fix. Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will correct the isolator to fit the anti-rotation stud, free of charge. Owner notification…
Jul 2023 · 2023 · Fuel System, GasolineA fuel leak in the presence of an ignition source increases the risk of a fire.
The defect. Chrysler (FCA US, LLC) is recalling certain 2023 Pacifica Plug-In Hybrid Electric vehicles. The fuel line may be deformed, causing a fuel leak.
What can happen. A fuel leak in the presence of an ignition source increases the risk of a fire.
The free fix. Dealers will inspect and replace the fuel line as necessary, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403.…
Jan 2023 · 2017–2023 · Hybrid Propulsion SystemAn unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
The defect. Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
What can happen. An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
The free fix. Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will…
Aug 2022 · 2022 · VisibilityImproperly functioning wipers can reduce the driver's visibility in certain weather conditions, increasing…
The defect. Chrysler (FCA US, LLC) is recalling certain 2022 Voyager and Pacifica vehicles. The windshield wiper arm nuts may be improperly tightened, which can cause the wipers to not function properly.
What can happen. Improperly functioning wipers can reduce the driver's visibility in certain weather conditions, increasing the risk of a crash.
The free fix. Dealers will tighten the wiper arm nuts, free of charge. Owner notification letters were mailed August 30, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US's number for…
Mar 2022 · 2021–2022 · SeatsAn unsecured seat increases the risk of injury in a crash.
The defect. Chrysler (FCA US, LLC) is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles. The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor. As such, these vehicles fail to comply with…
What can happen. An unsecured seat increases the risk of injury in a crash.
The free fix. Dealers will inspect and, if necessary, replace the second-row seat cushion frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer…
Feb 2022 · 2017–2018 · Hybrid Propulsion System park outsideA vehicle fire increases the risk of injury.
The defect. Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV). A vehicle fire can occur when parked, even with the ignition in the "Off" position.
What can happen. A vehicle fire increases the risk of injury.
The free fix. Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM)…
Sep 2020 · 2019–2020 · Back Over PreventionThe lingering rearview image can distract the driver, increasing the risk of a crash.
The defect. Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 RAM 1500 Pickup, RAM 2500 Pickup, RAM 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger…
What can happen. The lingering rearview image can distract the driver, increasing the risk of a crash.
The free fix. Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update…
Jun 2020 · 2017–2020 · Electrical SystemA high resistance electrical connection may result in the connection overheating, increasing the risk of a…
The defect. Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
What can happen. A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
The free fix. FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of…
Dec 2019 · 2018–2019 · Back Over PreventionThe lingering rearview image can distract the driver, increasing the risk of a crash.
The defect. Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on…
What can happen. The lingering rearview image can distract the driver, increasing the risk of a crash.
The free fix. Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's…
May 2019 · 2017–2019 · Electrical SystemA loss of power steering assist or a stall can increase the risk of crash.
The defect. Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
What can happen. A loss of power steering assist or a stall can increase the risk of crash.
The free fix. Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall…
Feb 2019 · 2018 · SuspensionA control arm separation could increase the risk of a crash.
The defect. Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.
What can happen. A control arm separation could increase the risk of a crash.
The free fix. Chrysler will notify owners, and dealers will inspect the right front knuckle and lower control arm for damage, replacing the components as necessary. The right front lower control arm knuckle pinch…
Oct 2018 · 2017–2018 · Hybrid Propulsion SystemThe improperly started engine could result in a loss of motive power increasing the risk of a crash or the…
The defect. Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering…
What can happen. The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.
The free fix. FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15…
Aug 2018 · 2017–2019 · Electrical SystemA vehicle stall can increase the risk of a crash.
The defect. Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler…
What can happen. A vehicle stall can increase the risk of a crash.
The free fix. Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403.…
Jul 2018 · 2018 · Power TrainIf the axle shaft disengages from the CV joint, the vehicle will have a loss of drive or allow the vehicle to…
The defect. Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles. The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.
What can happen. If the axle shaft disengages from the CV joint, the vehicle will have a loss of drive or allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.
The free fix. Chrysler will notify owners, and dealers will replace the left or right halfshaft assembly, free of charge. The recall began September 18, 2018. Owners may contact Chrysler customer service at…
Jul 2018 · 2018 · Power TrainIf the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
The defect. Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the…
What can happen. If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
The free fix. Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403.…
Jun 2018 · 2017–2018 · EquipmentIf the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause…
The defect. Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS)…
What can happen. If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
The free fix. Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number…
May 2018 · 2017–2018 · Electrical SystemIf the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there…
The defect. Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500…
What can happen. If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
The free fix. Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may…
Jan 2018 · 2017 · Electrical SystemAn engine stall can increase the risk of a crash.
The defect. Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
What can happen. An engine stall can increase the risk of a crash.
The free fix. Chrysler will notify owners, and dealers will update the engine control software, free of charge. The recall began March 7, 2018. Owners may contact Chrysler customer service at 1-800-853-1403.…
Dec 2017 · 2018 · EquipmentIf the fire extinguisher does not function properly, it can increase the risk of injury in the event of a…
The defect. Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at…
What can happen. If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
The free fix. Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at…
Aug 2017 · 2017–2018 · Seat BeltsInadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.
The defect. Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left…
What can happen. Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.
The free fix. Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at…
Jul 2017 · 2017 · Power TrainA wheel wobble may cause a possible loss of control, increasing the risk of a crash.
The defect. Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.
What can happen. A wheel wobble may cause a possible loss of control, increasing the risk of a crash.
The free fix. VMI will notify owners, and dealers will replace the pinion brackets, free of charge. The recall began on August 14, 2017. Owners may contact VMI customer service at 1-800-488-9082. VMI's number for…
Jun 2017 · 2017 · EquipmentThe incorrect tire label may cause customer confusion, potentially resulting in vehicle overloading…
The defect. Chrysler (FCA US LLC) is recalling certain 2017 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The tire placard on the affected vehicles incorrectly lists the seating capacity as 6 occupants rather then 7 occupants, with a combined weight of 950lbs rather…
What can happen. The incorrect tire label may cause customer confusion, potentially resulting in vehicle overloading, increasing the risk of a crash.
The free fix. Chrysler will notify owners, and dealers will replace tire placard label, free of charge. The recall began July 6, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's…
Jun 2017 · 2017 · Hybrid Propulsion SystemA vehicle that suddenly cannot be driven, increases the risk of a crash.
The defect. Chrysler (FCA US LLC) is recalling certain 2017-2018 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The affected vehicles have diodes in the Power Inverter Module ("PIM") that may fail due to an overvoltage condition. If the diodes fail, the vehicle will…
What can happen. A vehicle that suddenly cannot be driven, increases the risk of a crash.
The free fix. Chrysler will notify owners, and dealers will reprogram the Powertrain Control Module, Battery Pack Control Module, On Board Charging Module, and PIM, free of charge. The PIM will be replaced as…
May 2017 · 2017 · Service Brakes, HydraulicThe crossed rear brake lines will cause the rear anti-lock brake system to be ineffective, increasing the…
The defect. Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the…
What can happen. The crossed rear brake lines will cause the rear anti-lock brake system to be ineffective, increasing the risk of a crash.
The free fix. Vantage Mobility will notify owners, and dealers will correct the rear brake line attachments, free of charge. The recall began on July 3, 2017. Owners may contact Vantage Mobility customer service…
Jun 2016 · 2017 · Seat BeltsIf passengers occupying the third-row and/or second-row center seats cannot use a seat belt, there is an…
The defect. Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row…
What can happen. If passengers occupying the third-row and/or second-row center seats cannot use a seat belt, there is an increased risk of injury in the event of a crash.
The free fix. Chrysler will notify owners, and dealers will replace the third-row and, if necessary, second-row center overhead seat belt stow bezel, free of charge. The recall began on July 14, 2016. Owners may…
Crashes, fires and injuries owners reported
Out of 4,338 complaints against this generation, owners also reported:
- Crashes
- 128 (3.0%)
- Fires
- 50
- Injury reports
- 69
- Fatality reports
- 1
Pacifica problems by model year
The 2017 drew the most complaints of this generation, 1,613, most of them about the engine, and the 2025 the fewest, 29. A typical year drew about 332.
That makes the 2017 stand out at roughly 4.9 times a typical year (what a yearly count can and cannot say).
| Year | Complaints | With mileage | Median miles | Most reported | Recalls |
|---|---|---|---|---|---|
| 2017 | 1,613 | 821 | 25,000† | Engine (540) | 17 |
| 2018 | 1,106 | 427 | 13,000† | Engine (440) | 16 |
| 2019 | 360 | 95 | 18,000† | Electrical system (120) | 9 |
| 2020 | 229 | 37 | 33,000 | Electrical system (89) | 7 |
| 2021 | 401 | 46 | 37,000 | Electrical system (165) | 8 |
| 2022 | 332 | 33 | 37,000 | Transmission and driveline (127) | 10 |
| 2023 | 195 | 20 | under 30 reports | Engine (65) | 14 |
| 2024 | 73 | 6 | under 30 reports | Engine (26) | 11 |
| 2025 | 29 | 2 | under 30 reports | Airbag system (9) | 9 |
What Pacifica owners reported
The contact owns a 2018 Chrysler Pacifica modified with an electric wheelchair conversion and ramp. The contact stated that while opening the electric power sliding door, the hinges fractured and detached completely. When the automated sliding system activated and moved rearward, it broke the hinges and forced the…
2018 · 20,000 miles · Latches and locks
The contact owns a 2019 Chrysler Pacifica. The contact stated that while stopped at a traffic light, the vehicle lost motive power and the engine shut off. The contact was able to restart the vehicle. Additionally, the contact stated that while driving in Reverse (R), the rearview camera displayed a frozen image. The…
2019 · 112,000 miles · Reversing camera and sensors
The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving and turning the steering wheel in either direction, the steering wheel was sticking while attempting to return the steering wheel to center. The vehicle was taken to the local dealer. The cause of the failure was not yet determined. The…
2018 · 72,000 miles · Steering
The contact owned a 2022 Chrysler Pacifica. The contact stated that while driving up to a four-way intersection at approximately 5 MPH, a second vehicle driving approximately 50 MPH crashed into the front driver’s side quarter panel of the vehicle. During the crash, no air bags inside the vehicle deployed. The driver…
2022 · 135,000 miles · Airbag system
Built from 1,487 NHTSA complaints with mileage · snapshot 2026-10-20 · open data · how it is built
Other Pacifica generations
- Pacifica 2004–2008 2,829 reports with mileage, most about body structure